To our community,
As the global effect of COVID-19 continues to evolve, Ancestry is committed to the health and safety of our employees and members and serving our community. Our hearts go out to anyone in our worldwide family who may be affected by COVID-19.
I believe it’s important that we approach this time of uncertainty with a sense of calm and responsibility – for our families, colleagues and our members. While most of our employees across the globe are working from home, we all remain committed to continuing to deliver great experiences and value, including launching new content collections and features to empower your journeys of personal discovery. This also includes being here to answer your questions. Our Member Services team is here to help and we appreciate your patience as we navigate this new way of working.
We are continuing to closely monitor the situation and wanted to take a moment to summarize some of the things we are doing to support our community during this time of uncertainty:
- At-home educational resources for families and teachers: With parents educating their kids at home and teachers looking for creative ways to administer assignments, new virtual ways of learning are on the rise. Ancestry is making teacher-developed lesson plans available for free for anyone to download, covering a range of educational topics for various ages. For more information, click here.
- Helping to ease the isolation from social distancing with new connections: Ancestry has collaborated with the U.S. National Archives and Records Administration to offer temporary free access to millions of historical records and images from the federal government. And we will continue providing free online tutorials and video courses to help people get started with family tree building. For more information, click here.
- Collaborating to address the COVID-19 global pandemic: Finding new ways to use science to advance our understanding of ourselves and our health is core to who we are. Genomics has the power to unlock insights into different traits, diseases and certain health conditions, so Ancestry’s team of scientists is working to see how we can best leverage our expertise, network and connectivity to advance efforts to combat COVID-19. We will share more with you, including how you can help, as these efforts evolve.
This is just the start and we will continue to look for ways to help our members and communities across the world navigate through this challenging time. In this time of social distancing, we all have the opportunity to forge closer bonds with family while empowering each other to keep in contact with those who are most vulnerable and practice kindness toward everyone.
If we have learned anything over the years, it is that we are all connected. We will get through this as a global family. We are all in this together.
Thank you for continuing to be a vibrant part of our community.
President & CEO