Posted by Ancestry Team on November 8, 2017 in AncestryDNA

As we’ve talked to customers about what you want from your AncestryDNA results, your comments and suggestions inspired us to make some changes. So we’ve integrated more of your DNA test data into a single experience we call your DNA Story.

Your DNA Story features a new way of displaying 150+ regions, a timeline of historical migrations, ancestors from your family tree, and an interactive map that lets you understand and explore your own story like never before.

If you haven’t logged in to explore your DNA results lately, here’s a short guided tour:

Ethnicity Estimate

Your ethnicity estimate gives a snapshot of places and populations that might have played a role in your past. All the regions and migrations listed in your estimate come from data in your DNA. You can select any region to learn more about it.

Regions with a solid circle icon are based on comparing your DNA to our reference panel. They are regions that likely had a place in your family story hundreds or even a thousand years ago. (Learn more)

Indented below some regions, you might have another region or regions with a dotted icon that will usually narrow down an area further. These regions are based on Genetic Communities. These are places where your ancestors might have lived more recently. (Learn more)


Migrations are also based on Genetic Communities, but they don’t always fit under a single region. They tell the story of groups of people your ancestors may have been part of and the journeys that brought them to a new home. If you have more than one migration or region you can now see if and when they overlap with each other on the map.


You’ll find more of your story on the map. Dotted lines show possible migration paths, and you can follow changes over time using the timeline at the bottom of the page.

The timeline also shows people from your tree who may have ties to a specific region, which helps you see where your link to an area may have come from.  Make sure you link your family tree to your DNA results to unlock this feature. (Learn how to easily connect your tree to your DNA results)


Select one of the dates on the timeline and one of the regions or migrations on your list to access more of the story behind it. The timeline shares the history of large groups of people, but even though the timeline isn’t based on your specific ancestors, it may still tell a story that your ancestors took part in. Make sure you check out the Historical Insights for more context into what was happening in that particular region during that time frame.

We hope you’ll enjoy exploring your DNA Story.

Take advantage of our holiday savings by visiting AncestryDNA.




  1. Joyce

    This is totally bizarre and pretty useless. you have to click on a # in map, rather than a mouse over which totally changes what you are looking at, and when I click on a # that is placed in the middle of Italy it brings up a list of my ancestors with VERY specific places of birth on my tree that were born in Sicily…

    I think you are going to totally confuse people with this…

    Graphics are good to learn by BUT they must correspond with facts–IMO a total waste of time and money ancestry.

    • Joyce kramer

      It seems like my Chart has changed extremely now I’m show I came from other places than my first results

    • Collins

      I belong to a Facebook DNA group. I noticed confusion about the “150+” link. I believe it is much too close to the ethnicity estimate or it needs that link needs a clear explanation. People are clicking on it and thinking they are 30% Native American. Lol! People are getting confused by the numbers next to the additional available ethnic groups on that link. They think those numbers are percentages, but the numbers are the number of subgroups of an ethnicity. Please pass this on to the team. It needs to be fix.

      Hope think makes sense.

      • Member Services Social Support Team

        @Collins: Thank your providing your feedback about our recent update on the DNA Story page. We understand it can be confusing, as all the updates when they are first implemented, but we’re always happy to assist you along the way, should you need assistance. We will pass this on to our developers.

        • AM

          I was also completely confused about this – I thought it somehow represented my DNA makeup, and I consider myself to be intelligent 🙂

      • Chris

        Thanks for your explanation. I was utterly confused by the difference between the Ethnicity Estimate and all 150 regions, which showed 30% Native American. I’m still confused, but now I at least know the 150 regions number is not correct.

    • Stacey Cheatham

      Ancestry offers a “simple view” for people who don’t want to study or learn details about their DNA or how it works. Granted … it is complicated. Ancestry now offers an additional view that is more detailed… based on migration patterns and DNA data. If you enjoy studying, thinking deeply, and learning something new … you will love the new program. Otherwise, just use the 1st page that pops up and don’t even bother with the other pages.

  2. Tim

    VERY CONFUSING!!!! When I looked at the Ethnicity Estimate (initial section above) for several of my managed tests, I found them little changed from what I have seen before but when I looked at “See all 150+ Regions” for each of these tests, each and everyone of them had the exact same numbers for each region as the other DNA tests I manage. For example, of three tests, double checked, none showed Eastern Europe as a category, yet all three showed Eastern Europe at 14% under the “See all 150+ Regions” version. Each of the tests had the exact same numbers for each and every category listed. Another example, only one showed Native American as a major category in the initial Ethnicity Estimate (that person is documented to have a significant Native American background) but all showed exactly 30% in the over 150+ region version [Granted only the one person had the little circle colored in on this one but regardless, the exact same number is very confusing.] It appears that Ancestry has merged the results from all the tests I manage into one average and posted it to the “150}+ region category. Why? Maybe Ancestry is again trying, with this change, to irritate more of its loyal customers to see how many more can be run off. A great business model! Whatever the reason, for me, the 150+ region category is now useless, and the entire Ethnicity Estimate is now highly suspect.

    • Jon

      It appears you may be misreading the ‘150 regions’ section. The numbers reported under this section are not ethnicity percentages and do not relate to a particular indivdual. The numbers simply document the number of identifiable sub-regions that make up a within a given region. That is why all the values are the same across multiple profiles you manage. For example, the Ireland/Scotland/Wales Region encompasses 24 sub-regions. When you select the Ireland/Scotland/Wales Region you will immediately see 4 of the 24 subregions: Ulster, Ireland (5); Connacht, Ireland (5); Munster, Ireland (6) and Scotland (4). The numbers in parentheses indicate the sub-sub-regions under each of the 4 subregions. The 4 subregions and the 20 sub-sub-regions sum to 24. So, Ancestry is getting better at more narrowly defining Ethnicity populations to specific regions. This is a very good thing.

    • Collins

      The “150+” link of available ethnic groups is not part of YOUR ethnicity estimate. It is just the list of additional ethnicities that they test against. Those numbers next to the ethnic groups are the number of subgroups available. They are not percentages. There are no percentage signs after the numbers. Your actual ethnicity estimate has percentages and the the dots on the left hand side are lit up with a color (not grayed out).

      This is a bad design. Many people are confused by it. You aren’t the only one.

  3. Nancy

    I would like to see the results of our matches to be put in rank order when then come in. i.e.all the extremely high together and all the Good or Moderates together.

    I would also like a button to delete a match if I have already determined it is too small to work with.

    • Joyce

      Good suggestion Nancy…I also want 4 color stars so we can separate out lines for our 4 grandparents–1 star is pretty useless–People who are actually using DNA for more than an ethnicity report (which is so general it is crazy–but understandable in many cases such as IRE etc) anyway we NEED to be able to separate out lines of ancestors…one star dooesn’t not help w/ anything.

    • Joyce

      BUT I don’t agree w/ delete button, but I WOULD like a folder to file them away if they are useless to me, so I can always look at them later and see if anything has changed re tree or matches

    • Joyce

      I think rather than your exact way Nancy would be a way to sort matches by category so that WE control how we want to look at our match lists. That actually would be quite simple to program too…

      • Tammy Harpenau

        I have sent in this same suggestion. One star on the matches is useless. I would like to see different shapes & colors that we can then label & assign to divide people. Maternal signified by say a triangle colored pink, Paternal by a square colored blue, then break it down further to 2-4 specific lines within those groups to represent each grandma & grandpa plus a way to designate if l have verified the match within the tree. I have so many matches that I simply cannot connect & no way to designate them to find them back for further research. SO, the matches are pretty much useless beyond the very very few I was able to immediately connect.

    • Alan

      Better than a “Delete” button, what we need is the ability to filter out matches which are of no use. I have never identified a common ancestor in a tree with less than 250 people! Why should I have to page through hundreds of trees with only 2, 3 or a dozen people?

    • Sokolee

      Just click the garbage can next to the “photo” of the person you would like to “delete”. Its actually a file where they are stored in case you would like to view them again.

    • Sokolee

      You may not be aware of it but your DNA matches are listed in a rank order of sorts; they are listed by shared centiMorgans- highest number shared to lowest

  4. Joyce

    What the heck, you have must husband and a friend with 30% Native American when neither has a drop of native American blood…but I who DO, you don’t show a thing…back to the drawing board ancestry. GIGO

    • Zelda Robins

      My grandmother was 100% American Indian, and my mother 50%, yet this was not mentioned in my background. Why not?

      • Rachel Bodner

        Unless you’re from Central or South America I highly doubt your Grandmother was 100% Native American and your mother 50%. Better recheck those figures.

        • Marie

          Native Americans in America did not come here from South America, so why can’t you designate a region when you say I have 36 Native American DNA?

      • Alexia

        Apparently the way dna is inherited, its possible that you didnt inherit your mothers Native American dna. My great-grandmother was native american and i didnt have native american included anywhere in my dna profile. Same with German and French. The first immigrants in my family to come to the united states was a man from france who was married to a woman from germany, but it appears that i didnt inherit ANY french or german dna. However i managed to inherit significant amounts of dna from the iberian peninsula, and scandinavia even though i had no idea that my ancestors came from there.

        • Jeanine Elizalde

          Please be reminded that the testing covers 1000 years. One specific ancestors DNA is likely not going to appear in your DNA.

      • Taunya

        I also have Nativev American although, not sure if my great grandmother was 1/2 or 100%, but nonetheless, I know I have Native American and it was never in my results. Plus, although I have on my birth certificate one name, I later found out he was not my bio father, and I let ancestry know this. And I keep getting info related to that last name.

    • Barb

      My great grandmother on my fathers side was full blooded Cherokee and my DNA said I had ZERO. But yet it stated I was 41% Irish and I had no idea and neither did my parents.

      • Donna Cervantez

        I totally agree my numbers/percentages were way off from what I know my heritage is. My grandparents both came from Germany on my dad’s side. Grandparents from mom’s side both from Italy but my percentage show 8% German and 9% Italian Then I have 54% Poland, Russia etc. What gives with that

        • Sokolee

          the test covers places where your ancestors were up to 1000 years ago. Do you know where they were 1000 years ago? People move for one reason or another and within a few generations everyone is French/German/Italian because they have assimilated and no one recalls the family living elsewhere.

      • Teni dennison

        Hi barb I too have that. My great grandmother was a Cherokee and my dad is alive to prove it. She lived with them for years. My great grandmother on my moms side wa Native American as well. Not a single hint of Native American in DNA test. My parents aren’t liars and I feel taken by ancestry dna people

        • Member Services Social Support Team

          @Teni and @Barb: The DNA test can show if you inherited the markers for Native American. But you do not inherit every trait or marker from your Ancestors so even if you are a direct descendant it might not show up in your DNA test. The results do not provide a specific tribal affiliation, however. Please see the following articles that explains more about this: and We hope this can be helpful.

    • JJ

      It appears you may be misreading the ‘150 regions’ section. The numbers reported under this section are not ethnicity percentages and do not relate to a particular indivdual. The numbers simply document the number of identifiable sub-regions that make up a within a given region. That is why all the values are the same across multiple profiles you manage. For example, the Ireland/Scotland/Wales Region encompasses 24 sub-regions. When you select the Ireland/Scotland/Wales Region you will immediately see 4 of the 24 subregions: Ulster, Ireland (5); Connacht, Ireland (5); Munster, Ireland (6) and Scotland (4). The numbers in parentheses indicate the sub-sub-regions under each of the 4 subregions. The 4 subregions and the 20 sub-sub-regions sum to 24. So, Ancestry is getting better at more narrowly defining Ethnicity populations to specific regions. This is a very good thing.

  5. JaneDupree

    So far this experiment has been totally useless to my sister and me. We find all your provided information refers to our fraternal side and not one bit of our maternal side. I was lead to believe this DNA Test was to be the complete opposite. We know about our Virginia-North Carolina ancestors. Since our mother died when we were small children through much study we found her family came into Long Island. DNA doesn’t indicate this at all. All miagration shows middle Atlantic States. Why so confusing?

    • Joyce

      Jane I am running into issues w/ an adoptee I am trying to help…regarding no close matches. If you are not getting matches on maternal side it can mean a variety of things…one of them of course being people in the lines not testing, but another being a fairly recent immigration and no other (or few) family members came over.

      I have been researching NYC area for many years BUT my family moved out to Long Island. Very little info out there, but if you have any clues historical society may be of help.

      can also be useful as long as someone has actually documented ppl in your family on the site.

      Hope that helps you in some way. Long Island is a BEAR–esp in that Newsday, the most common newspaper where I grew up won’t allow their newspapers on line…I think there may be a way to subscribe to their archives.

      This site can sometimes be helpful for small town newspapers

    • RCox

      You claim your DNA is solely paternal. Mine appears to be both as my mother’s parents immigrated from Southern Italy and I’m sitting on 42% Southern Italian with the balance of Central/Western European which concurs with my Dad’s gang.

    • RCox

      You claim your DNA is solely paternal. Mine appears to be both as muy mother’s parents immigrated from Southern Italy and I’m sitting on 42% Southern Italian with the balance of Central/Western European which concurs with my Dad’s gang.

      • Jo Putman

        My DNA results cannot be purely paternal as my maternal first cousin was matched with me we had no idea about each other as she was adopted. Strange

  6. Gloria

    There appears to be too many Maybe’s and May’s in your entire explanation of the DNA story. I do not feel confident in accepting a story based on someone’s possibilites and personal perspectives if not supported by documented census, directories, or any other documents for any given time frame which clearly shows where a person resided. I also do not depend on other trees to write my DNA story unless I can see exactly how thier family is in the same location of my family.
    Now it also appears you can no longer attach a private tree to your DNA since the tree can be publicly viewed by DNA matches in the Genetic Communities. My tree is private because I planned to clear out possible errors duplicates etc. before I made it a Public tree again. This problem has been resolved since I will not connect my tree. Personally, I did not ask Ancestry to write my DNA story. I perfer writing my own story based on years of research supported by many documents. Ironic, you offer privacy for not sharing DNA matches and take away the offer to have a private tree with DNA matches that are shared.

  7. Judyth

    So much front page real estate wasted on this inaccurate and useless feature!!! Those who only wanted ethnicity are not going to be seduced into becoming avid paying genealogists. Put your development dollars into providing value to those of us who faithfully renew every year. I second the suggestions above but would also like a chromosome browser and other features that would keep you competitive with your fast growing competitors. You are going to be left in the dust by them!

    • Glenn

      Hi Judyth,
      Keeping your tree private is good, but really when you share DNA with a match why wouldn’t you share tree so they can view it.

      • Glenn

        I have also found I have cousins who should match up with DNA but don’t show at all,
        very frustrating.

      • Gloria

        As stated in my earlier comment I am trying to clean up errors and duplicates before I make my tree public again if at all. I disconneced my private tree from my DNA due to family members shown in the genetic communities time frames with incorrect locations , all different than their actual locations on census records and an indication that some locations were based on other members family trees which I could not see. I was also able to click on a family member and view their profile page. This action made my tree public and not private. According to a preselected item on the DNA settings page, DNA matches will be able to view genetic communities. I’m not interested . Even with a private tree I invited all matches who requested an invite to view my tree. Well one of the invited guest entered my family history on My Heritage, sent me an invite and under my unauthorized tree on My Heritage there was personal information which listed all previous addresses, listed my current address as being near to where I now live, living family members who were not on my ancestry tree etc.So yes I am cautious about public trees and now even private trees with invites.

    • Laurie

      Yes, I too wish Ancestry had a chromosome browser.

      Also wish that once you save a hint that the hint would no longer appear as a hint.

  8. Judyth

    Also, please bring back the results count. Mine went from an increasing specific count (1426) overnight to “1000+”. That tells me nothing!!! The total page count has also gone away. I am not going to click that little arrow 271 times to see if I have any additional matches. How do I know if some of my matches have not been eliminated to restrict data usage? It also seems that when one selects “new” we no longer get the most recent or last 7 days but just ones we haven’t looked at yet no matter when they were matched. Come on Ancestry, listen to your real customers!

    • mpgen21

      I agree Judyth. I want specific counts and the page numbers. I am doing analysis with the results and I need that data to better enable my process. I need better analysis tools. I built a spreadsheet since ancestry’s method to view results is too cumbersome.

  9. Jenny Towey

    Chromosome browser
    Actual email addresses
    Chromosome browser
    Actual email addresses
    …please oh please

  10. Carol

    I agree with all of the above. All this ethnicity stuff is good for TV commercials but completely useless for someone actually interested in their DNA.
    Before they removed the results count, I had over 10,000 matches. I haven’t been able to weed through all of them, but with the ones I’ve looked at over 80% on paternal side – when I find one on my maternal side I want to be able to mark it so it stands out. magine trying to sort through all of those with nothing more than a single star. Any of the above suggestions would be helpful – Folders; Coloured Stars; Delete button; or some way to rank our matches.
    Also being able to email directly. If they don’t have a tree on ancestry, they may not sign back in once they receive there data so will never get our message. I have had a few that have never replied.
    Chromosome browser, triangulation, and other ways to compare results that are available with some of your competitors. Some of us understand DNA enough to want to work with the data ourselves.

      • Carol

        Yes thank you – we already have our dna downloaded on both of those sites – it would just be nice to be able to have some of the same features on ancestry.

    • Becky

      Hi..I just Want u to know that some left me a message and it came to my email I just did the DNA don’t give up were new ..found a cousin in New Zealand…don’t have a tree.

  11. Joyce

    PS I found out there IS a delete button and you can bring back those matches to check occasionally BUT you won’t have shared ancestor hints if someone puts a tree up–which is doubtful for all those NO TREE matches BUT be aware matches that say NO TREE may indeed have one…click on all matches…due to (I presume) lack of instruction on ancestry’s part, a lot of folks don’t know how or WHY to attach a tree to your DNA…

    Ancestry SHOULD have some basic instructions at top of page…I only found out today that there IS a delete for matches AND you can bring them back at will with a link at bottom of page.

    SIMPLE INSTRUCTIONS–ppl are not going to search FAQ’s for the basics

  12. Ernest Kapphahn

    My shared matches count (dna leaves) is jumping all over the place and you are focused on ethnicity estimates? This is a waste of your energies. Are these matches accurate or not? Six million tests and my counts haven’t increased proportionately since 5 million. Get the matching right and work on ethnicity later.

  13. Ruby patterson

    Contrary to everyone else,I found that you confirmed some things I found,and pointed the way to others.

  14. Ann L

    There is a nifty Tool in Chrome browser extensions which you can turn on (more tools/Extension, click enable, check Options). It is called MedBetterDNA and it will show your Notes without you having to click on them. You can also opt not to see the No Tree or Locked Tree matches, and there are other helpful options that speed up your work with Ancestry Matches.

  15. William Brown

    I still don’t get why a lot of people do a DNA and have no tree online, a tree that is Private is ok. but not helpful, maybe a tree that has limited data would be a good option, say a cut off year like 1911.

  16. Gillian Taylor

    I think this DNA story is awesome. It’s fascinating to see how closely my dna results map onto specific localities in my genetic community. It’s great being able to compare the earliest period with the later ones.

  17. Evelyn

    WTF happened to all my shared hints for my mother’s DNA matches?!
    I had dozens and now my DNA tree is only linked to 5 people!!! I’ve put in countless hours to get her tree situated. I used ancestryDNA to track down her biological family and build her tree by comparing DNA matches, their trees, and records. and now I’ve lost majority of those shared hints?! seriously wtf is going on here. I’m pissed. >:(

  18. TP0121

    Is anyone else having issues awith accessing their DNA results? When I click on the DNA tab my only option is “Learn about DNA”. I’m not sure what’s happening as no notification of a system outage was received from Ancestry. This has been happening since November 11th, 2017.

    • Theresa Hartman

      Im having major issues with shared tree hints (showing 44 used to be 240+) and the DNA circles are gone, etc. If you’re having database/server issues or ?? Thats understandable, but it would be nice if you posted a notice on your page just so we’re aware. Thanks!

  19. Maureen

    I also don’t find this too useful. For me it is only tracing one parent and not the other. For my mother it has a specific genetic community. Not sure why I wouldn’t have the same connection. Don’t plan on using it.

  20. robert olender

    customer service , and get NO reply ..ANY at all…. Poor Poor company I paid over $100 for nothing……I will now contact Better Business

  21. Wiebe van den Akker

    How do I change it back to the old look? I really want the ‘migration story’ part out of ethnicity estimate.

    • Maggie

      When you have 6 million customers, one extra dollar is 6 million dollars. Its all about numbers to

  22. William

    Strongly agree with those who want a chromosome browser, but mostly we NEED at least the CURRENT COUNTRY of RESIDENCE of our matches (if not the entire mailing address). That is the single, most frustrating and discouraging thing about working with all my matches!

  23. Martin slaght

    I took the dna test when it first came out. I lost the results in a move. Any way to get a copy of the results. I thought the results were posted on my family tree but guess not.

  24. Linda dimmitts knorr

    The results you sent me from my initial test are completely different from what you just sent me in this latest “wonderful” story. What gives. Starting not to trust you

  25. Treasure Wiblen

    The results you sent me were so vague it was very little, if any help. Just seemed like a ploy to suck people in to purchase mor information from you. Very under-whelmed.

  26. Wilson Haynes

    I had my DNA done to find out my percentage of Native American and it was lumped into 13 percent listed as “other.” I spent $ and learned nothing I already didn’t know..

  27. Patricia Travinski

    This was not very informative. Would like to receive more information as to relatives. Why would I start a family tree if I don’t know for sure who they are? Please review my information and reply with a more expanded pie chart. Why did I not receive anything in the mail? Everyone I have talked with has gotten a packet with the info in the mail. I have received nothing.

    • Mary and Don Harstad

      Neither of us received anything in the mail, and we haven’t talked to anyone else who did, either.

    • Sokolee

      Patricia, you don’t get anything in the mail and there was never a promise you would get a package in the mail from Ancestry. If you properly activated your test online as per the instructions, you will find the results in the account you opened. Go there and click the DNA tab on the menu bar; you will find results or a statement as to where the kit is in the process.

  28. don

    a complete total scam; if all you supply is a DNA sample without any family background information you will get a generic profile based on your name

  29. Kruiser

    Why hasn’t Ancestry replied to any of the blogs? All negative blogs and they don’t attempt to clarify the concerns people have? Great public relations for a business.

  30. Donna

    Too big for their britches, perhaps.

    I had my DNA tested when this all started and the results were predictable and fairly useless. I suspect, given the addition of so much more data, they will want me to pay again to do another DNA test, instead of updating the sample I already gave them.

    • Sokolee

      Not true; anytime Ancestry has an update or advance of any sort, everyone’s DNA is run thru the computer again. If you are a part of a group where an advancement was made, the update will be reflected on your ethnicity estimate.

  31. Frances

    I’m also confused that my mom father was Indian but there aren’t any percentage in my blood, all Black people I know have the same results. ??????????

  32. carol reynolds

    not happy with my results french,german,indian. countries listed never heard of .
    very hard to read results.

  33. Larry Caro

    I paid for two DNA kits one for me and one for Marian Graeber. When they arrived we followed the instructions then sent the two kits back in. I received the results for mine but the one for Marian Graeber must have had something wrong with it so a second kit was sent back for her to re do it again which she did and it was then returned. It’s been quite a few months now with no reply to us. So what’s up? If you have no results for Mariann Graeber’s DNA then at least please return my money.

  34. Robert W. Hughes

    My great grandmother was full blood Cherokee.Yet, the d.n.a. Showed nothing as to my being Native American.
    I have my doubts about the legitimacy of these tests.

    • Catherine

      Is there a chance that she’s not your biological great grandmother. I don’t how great it is but I do know my uncle did it after me and I popped us a a first generation relative for him.

    • Robert Canales

      What I noticed was that before we could see trace ancestry from events over 5 generations ago such as 1% or less Native American or 1% Nigerian. Now that option is no longer available for those of us who want to take a deeper look.

      The assumption that only Central Americans and South Americans have any indigenous heritage is rather insulting to indigenous people from North of Mexico. Ancestry needs a reference panel from the Cherokee, the Sioux, Iroqoius, Inuit and other North American tribes. Yet it appears only the Mesoamericans and indigenous South Americans are represented on their Native American reference panel and this can give an incorrect picture of persons ancestry.

      FYI, all other sites from Gedmatch to FTDNA show my Indigenous North American ancestry. And there are Native Americans on my family tree who were in Virginia and on Long Island when my European ancestors first arrived on North American shores.

      • Sokolee

        Robert, the North American and Canadian Native People declined to participate. Any database they have is being slowly built by people who have tested.

  35. Bertrand C Pinard

    Could you send me the results of my DNA results. It stated that I had Native American blood but you failed to mention how much and what tribe. Could you help me out there?
    Thank you
    Bertrand C Pinard

  36. Barbara Sieverts

    I was very disappointed with the results I received. Strange that my close friend received the very same breakdown as mine and we are totally from different backgrounds.

  37. Maureen

    I’m enjoying most of your dna pages. I have children by different fathers and it has been exciting to connect them to the ancestors of their fathers. Some dna matches have helped confirm which of two possible people with the same name and almost identical birth dates was the correct one. I am sort of amused that occasionally I find something like a son and a daughter both dna matches to a third person, but amazingly not a dna match to each other. I keep checking back to see if maybe later it changes. And I am always disappointed when the only dna matches are to private trees or no tree at all.

  38. Pat Cooper

    I agree with all comments regarding lack of Native American dna results I have Indian blood inboth my parents’ families. My great grandmother on my father’s side was 100% Cherokee (and yes I know she is my direct ancestor, since relatives gave me an old photograph (tintype?,sic) of her when I visited them in VA as a child). I look just like her. Why no NA dna trail?? I show 22% Scandinavian in my dna and No one on either side of the family ever heard of relatives from this linage!

  39. Tobby Lewis

    Just want to send a thank you to Thanks to you after 42 years I have finely found my Dad. He didn’t know I was alive. I was looking for hem for a long time.

  40. Suzanna Angulo

    Wow. I submitted my DNA about 3 weeks ago and am awaiting results. From what I read no one seems to be satisfied with anything. I guess I won’t be taking them up on a free, 30-day trial.

  41. Paula Barton

    I expected some sort of results to arrive in the mail, but instead I received results online. This was rather disappointing. For the money spent on DNA testing, I was hoping for some type of tangible report I could actually hold in my hands.

    • Sokolee

      Paula, they don’t advertise anywhere on the website or the tv that you will get a packet in the mail; you will get constant updates online…its why you opened an account.

    • Jen

      I think we have to test again, they seem to be giving subregions our left and right to new customers. Funny how many existing customers have had no changes other than the layout.

    • Jen

      I think we have to test again, they seem to be giving subregions out left and right to new customers. Funny how many existing customers have had no changes other than the layout.

  42. jerome p vitarelli

    My results indicated 53% Greek/Italian. Is the Greek predominant because it is placed before the Italian?

  43. John Haley

    Not happy at all with the value received from Ancestry. Seems like the purpose for their existence is to pimp more of their products than to deliver an extraordinary DNA test. 23 and me is far superior.

  44. Jackie Ipock

    Are you reading these Ancestry? Hoping you will begin tweaking this site based on the many problems listed.

  45. William Reben

    I find DNA test at this time a total waste of time and money, if you get someone to answer they haven’t even built a tree to look at. I never bother and never recommend it.

  46. William Reben

    Try the new and in improved findagrave I’ve removed it from my favorites, wrote them a comment but don’t think they even care

  47. Mary and Don Harstad

    I think most people don’t realize what DNA is. It will NOT tell you that your grandfather was born in Berlin – in goes back much farther than that.

  48. Larry

    I took the test and contacted a cousin at the top of my match list.. I dont understand exactly what my test is telling me, But i was adopted out as a child. So Just finding people who I am blood related too was enough of a thrill. Im still sifting thru Ancestries explanation of things, But i think over time, it will get easier and the findings wont be so vague.

  49. Lovenson previlon

    Hi Lovenson previlon Interviews US history 100% and father with and my morther interviews US history 100% very god !!!

  50. Bob Battaglia

    My DNA results were very general, e.g., 91% from Italy and Greece.

    How much from Italy, how much from Greece??

  51. Patricia Beyer

    The Ancestry DNA and My Heritage DNA are a bit different. What and who are the Balkans? Is that Germany and France? My girlfriend did the Ancestry DNA test and it came back as 45% Irish! There is no Irish in her family. All French and German. What the heck? I always said she was the strange one in the family. LOL.

    • Jen

      The Balkans is a region in Europe…
      “The Balkans, or the Balkan Peninsula, is a geographic area in Eastern and Southeastern Europe with various and disputed borders. The region takes its name from the Balkan Mountains that stretch from the Serbian-Bulgarian border to the Black Sea.”

    • Libby

      Your Irish dna could be really more Celtic than actually Irish which would include the people from Brittany, an area in France.

  52. Ana Rosa Costa Edgar

    I feel the same, as many other people. I expected some sort of results to arrive on the mail. I had my DNA done a few months ago.After spending money on a DNA testing, could please send me a report that I can actually get my hands on. Also please let me know how do I get the new Format. Thanks Ana-Rosa

  53. Bill Prentiss

    I was generalized as percentages of Western European, Eastern European, Great Britain. It doesn’t give any information of how much Irish, Scottish or Italian I have in me or anything else for that matter. I was quite disappointed in my results.

  54. Jane

    I am very happy with my DNA results. I never knew I had Irish or English ancestors. I received several “hints” that lead me to this find. The DNA results also confirmed my relationship to The Pennsylvania Dutch people who settled in Pennsylvania, Ohio & Indiana. My Grandmother often mentioned that her family was Pennsylvania Dutch so I was pleased to find this connection. I don’t find the results to be confusing at all.

  55. Law

    I was very happy with my results. I have all great and grandparents from Europe….No one was born in America,and the dates were right on. The Mideast 1% my granddaughter said was Jesus, we are all related to Him. I thought that was wonderful she thought of that. I didn’t. The results are not for now, they are for pretty much the beginning of where you came from. Thank you Ancestry for telling me what I needed to re-know.

    • Law

      this is a P.S. to my comment. Bryant Gumble was on a show about heritage and he found out he had a Great Grandfather from Germany who was Jewish and White. He was shocked. The thing is, looking at our history starts like “once upon a LONG time ago” .We all started with 2 people and it could be even 7 or 8 or 10 generations ago. A person has to look from the past. Then the years at the bottom show 1700,1800 etc. and little dots went from Europe and my generations to when they came to America. ..(:

  56. Nolan Richard

    My family is french. From Louisiana. And it said and British. That cant be right. And my grandma is 100 percent cherokee. No mentioned of that either. Got to be a mistake

    • Law

      Nolan,can you do your Grama’s DNA test and see what she began is all her generations ago? Just a thought. Law.

  57. Jen

    Since I didnt get anything other than a new layout and a couple name changes, I like to pretend the piece of Britain where my Bristish and Ireland/Scotland/Wales are overlapping is my subregion. It includes Wales and 1/4 of my family has lived there for a long time.

  58. Sue

    As an avid genealogist I find the new Ethnicity Estimate confusing and uneasy to navigate.I like many others preferred the pie shape platform much better. My tree is extensive and I have no need to hover over a number to be told info about my ancestors that I already know.I think you are going to lose many of us with this new change.Even for those who have no tree and want just to know their ethnicity,the pie shape explains the breakdown much clearer and easier for them also. Please go back to the old way!

  59. Judy G

    I was adopted and had no idea what my ethnicity could be. After sending in the test and getting my results, I was contacted by a person who turned out to be my half-sister! I have more relations than I ever expected. I have met one cousin and a sister, and plan to meet two more next Spring. Thank you, Ancestry for giving me a wonderful family.

  60. Donna Winkler

    WOW!! I thought I was the only one who was dissatisfied with my DNA results. In spite of the fact that I gave the names of my paternal great-grandparents, the only link Ancestry could give me was my own son.

  61. Theresa Inouye

    I don’t believe my dna was done properly. I also have tin types and other photos of my ancestors which were definitely native Americans and non caucasian. When I called and spoke to someone I was told this was my dna. Something is definitely wrong. I don’t have any blood brothers or sisters.

  62. Daniel Ortiz

    Return the continent heading or classifications. It used to say which portion was African, European, Asian or American. Sure, the numbers are there and we can figure it out on your own by simply adding it up. But you should make it easier for us to see it without having to pull out a calculator. Provide a way to toggle between the two views: regional and continental.

  63. Ed Madden

    This new format leaves a lot to be desired. Bring back the old screens and make this new format an option.

  64. Daniel

    Would love to see the Paternal and Maternal Haplogroup reports so as to compare with another suspected relative who has also done a test here. We would also be able to compare results with another test we have done with another company. This ancestry test / format tells me / us nothing. At least, I can not find those reports or anything of use. I feel it is useless and that I have been “had”.

  65. Larry Cook

    Thank you all for your comments. I have resisted DNA testing for some time now. I could never get an answer to how it would help me with my tree. I had recently attended a seminar on what it could do. Since the price had came way down I was about to take the leap and have my DNA tested. However it sounds to me from these comments that I would probably be wasting my money as I had always suspected. At this time I have decided not to pursue such testing. So once again thank you to all for your comments.

    • Maria Karg

      I’m actually surprised at all the negative comments that I’m seeing on here. I just wanted to say that you may still want to give it a try. I’ve been a customer for 4 years and manage 6 tests. I’m very happy with what I’ve been able to discover through ancestry DNA. I have connected with so many relatives and confirmed so much of my genealogy research with these tests. Having many relatives tested has helped me decipher how people relate to me using the shared matches tool. Its even helped me correct a big mistake in my family tree. I noticed that I didn’t get any DNA matches to anyone relating to a particular 3rd great grandmother. This led me to dig deeper into this family, and I discovered why there weren’t matches- she was my step 3rd great grandmother. The real 3rd great grandmother made complete sense once I found her- AncestryDNA even had her parents in “New Ancestor Discoveries.” For those who are unhappy with ethnicity results, just realize that a German person isn’t necessarily going to show up as 100% German. My English mother is from East Anglia, an area of the country that was frequently invaded. Her ethnicity shows her as 69% English. She also shows some Irish, Welsh, Western European, and Scandinavian. This makes sense when you look at the Vikings, Saxons, Normans, etc who have invaded England.

  66. Janice Sullivan

    I sent in my DNA early in October and your website is VERY confusing. I have received absolutely NO INFORMATION

  67. Kevin Bushnell

    This is totally not matching up with my original results. The first results were correct on my mom’s side & on my dad’s side. It matched considering I know where my grandparents & great grandparents are from. Somebody is not giving the right results to everybody. I’m totally upset. If this isn’t fixed, you’re going to be paying millions $$ back to all the people that took your crappy test. Please fix it fast.

  68. Laura

    Very disappointed. It stated 70% European. What does that mean??? I felt I wasted my money as I received no information.

  69. Tina Jonas

    Found first cousins in other states. Great contacting with them. Only down fall was Native American did not show which I know exist on Moms side.

  70. robert l. schniug

    My results cvam back that I was 56% GB, 39% West European, 3% Scandinavian,1% Irish and 1% other. My research from family records shows that I am German and Freisland /Holland. My double cousin shows entirely different results. I am waiting for the results from my sisters test.

  71. Yvonne

    Myself along with my sister and two brothers have had our DNA tested on Ancestry and our matches were all pretty much a match to each other. While we had some that we would share with the other the other two may not have shown the exact same. One had 75 % the other 84% British while the other two of us had very little. I and one brother tested very low percent for South African Bantu native.
    We all tested for Portuguese/Spanish which was a surprise but the biggest was Scandinavian in which I tested high.
    The Jewish showed up in three of us in a very small amount but none of the Native American we were told we had.
    The ethnicity results do match pretty closely to where my ancestors came from. I have gotten back as far as the year 900 on one grandparents and on all four sides to the 1700’s and further back.
    Not one African, Scandinavian or Portuguese/Spanish to be found nor the Greek/Itilian or Middle Eastern so I am guessing that they were just too far back to find.
    I am pretty happy with my DNA results and my now extensive tree!

  72. Janice

    This may be one feature that didn’t need tweaking. I found the original display easier to manage and understand. I now ~appear~ to have ancestors making the trek across the ocean who didn’t. Yes, they were alive at the time but they stayed where they were.

  73. Remington Claywell

    I found the DNA test results to be quite helpful, actually. I thought my last name ( Claywell) was English. I was told by my grandpa that it was the germanized spelling of the French last name Clavell. I did the DNA test and it said I am mostly Europe West. According to the migrations feature my family did in fact migrate from France to Germany.
    I don’t think it would be useful for people who already know where there family is from because so many different countries have the same DNA ( Spain/Portugal, Italy/ Greece , etc) . However, I think it can be a great tool for people who aren’t sure where their family came from.

  74. Lance

    I like the new feature and I hope it will improve in both content and user experience. One thing I would like to point out are the timeline story of Polynesia. It might as well label that section as Hawaiian because it tells the story of Hawaii. There are thousands of Tongans, Maori of Aotearoa, Samoans, Rarotonga / Cook Islands, Tahiti, Fiji, and all islands that make up the Polynesian group, and they are not represented in these timeline stories. Some may not relate to the history of Hawaii. It would be nice if these timeline stories are improved so that users feel connected to the information. I have Hawaiian DNA but I also have ancestors from ALL of Polynesia. Samoa and Tonga are simply referenced in these timeline stories but those are the heart of Polynesia people as well. It would be nice to include all Polynesia and not just show the history of Hawaii. Thank you.

  75. davetieman

    Ethnicity estimates are way oversold. I have found it much more useful to identify related clusters of individuals within my DNA matches. That process would be a lot easier if I could download a matrix of all my matches and their matches. For my 276 matches (excluding distant), I can manually (and laboriously) create a 276×276 matrix with 1 for a match and a 0 for misses. This is really laborious but allows me to infer indirect matches and to see people with related patterns. It seems like could improve things greatly by hiring a couple of experts in clustering analysis (which I am not!). At least make it possible for users to download their cross-matching matrix.

  76. Judyth

    First, I will say that the testing is accurate. I have identified through research all of my results thru third cousins and they are spot on. It has identified very close cousins that I was not aware of before testing and identified my siblings. I think that many do not understand basic facts of DNA inheritance and that is a result of the marketing thru glib tv ads. Your siblings and you do not inherit identical DNA and certain ethnicity results that you are expecting may not have been passed down to you. Also, just because recent generations came from a certain country does not mean that they or prior generations were born there or were of that ethnicity. People moved over the centuries. Please use Google to learn about DNA and then you might be happier with your results.

  77. Lyss

    Very confusing. I got my results back fairly quickly. However, the layout is hard to understand and they got lazy with not giving you percentages. For example, my ethnicity estimates only added up to 65%. The other 35% of my DNA was classified as “other”. Then when I selected the 150+ regions option, it showed the different continents my DNA matched up with, but again — no percentages. How am I supposed to know an entire third of my DNA with no percentages??? Very disappointed. A waste of money.

  78. MariannaSkalley

    I received my dna results in late summer. I have lost the information. How can I get a copy for my information?

    • Member Services Social Support Team

      @MariannaSkalley: If you log in to your account and click on the DNA tab you will be able to see your results there. If you have any issues at all with this then please give us a call at 1-800-ANCESTRY (1-800-262-3787) between the hours of 9am to 11pm EST, seven days a week and we can of course assist you further.

  79. Jen

    A little confused, on the home page there is a breakdown listing 33% Ireland and 3% Italy/Greece, when I click on it to ‘view full results’ Ireland is now Ireland/Scotland/Wales and Italy/Greece is Europe South. Now that there are all these fancy new regions for new customers, does that mean my subregion is Italy? Will it notate that on the results or do we have to guess?


    I also am frustrated by the 150 region map, numbers, and discussion. I am trying to understand what this means. At first, I thought those regions referred to me as they were displayed by clicking on the button “Discover Your DNA Story”. The joke is on me because as near as I can determine those are not my regions, but instead they are Ancestry’s regions and are little more than excerpts from history books. I didn’t pay for a generalized history, I paid for information about mine. I don’t mind that they provide a generalized history I do greatly mind that they put it under “Discover Your DNA Story” and then link “My DNA Story” to them as if they were mine. I am still trying to decide if this is a deliberate deception or some ignorant marketing person’s idea of useful information. However, if If I am now interpreting all this incorrectly and these actually are my regions, I would like to see something that indicates that, like this; “Less than .01 %” or even “Greater than Zero %”. I remain very confused. Someone from Ancestry needs to clarify and document for us what the heck the 150 regions are and how they relate to us individually.

    • Jen

      I don’t think they relate to us, Ron. These regions are only for the new customers. Has anyone been assigned a new region that is an existing customer? The joke is on us, all they did was give the existing customers a new layout, switched some names around and called it a day. Ancestry has said they don’t have enough people that have tested to assign a subregion, that as more people test, they should able to. That’s so funny because haven’t like 6 million people tested? Ron, you will be waiting until the sun rises in the west and sets in the east.

      • Member Services Social Support Team

        @Jen and @Ron: We’re sorry to hear that this is confusing and would of course like to try and help with this. Migrations are based on Genetic Communities. A Genetic Community is a group of AncestryDNA members who are connected through DNA, most likely because they descend from a population of common ancestors. Once we identify a Genetic Community, we look for patterns in ethnicity and data from family trees linked to AncestryDNA tests to help us identify who this group consists of. Since migrations are based on Genetic Communities, if you don’t have a strong genetic link to a Genetic Community, or if we haven’t identified one that links to a migration in your ancestor’s past, it won’t appear among your results. We attached a link to an article here that we hope can be helpful, We would also advise you to please have a look at this link that explains much more with some great articles,

        • Jen

          You’re right, it is confusing, especially when you don’t have a reference point like the new Ancestry users. It’s also confusing because you’re separating out the Migrations at the bottom and the regions with in the ethnicity. That sucks for Colonial Americans, we get dropped to the bottom and thrown in one “migration” that takes up a 1/5 of the continental United States I’m sorry, the experiences of my ancestors that migrated from Virginia to Tennessee to Georgia we’re vastly different than the ones who went from Virginia to Kentucky to Indiana for crying out loud you have the North and the South in the same migration during the Civil War, that makes no sense! You’re right it’s confusing and honestly went from my favorite to my least overnight.

  81. Lisa

    All my trace regions are gone, and so are my family members’. That was a very important tool I was using, because although you call it a “trace,” that 1% of Melanesian for example (which the native population group supposedly had no admixture) would only probably be about 5 generations back, under the no recombinant DNA theory, and even if it was just noise, it was helpful, as I was checking other people in my tree that had traces of the same things, and was finding similarities in sides of the family, so was using it to try and pin down where my Melanesian was coming from (I suspected it could be some remnant of Native American based on that July 2015 study) but now people’s trace regions are gone, so nobody’s Melanesian is showing up now, and you just deleted all that info, and completely blocked my research efforts. Also, your new things you are claiming are so great, I don’t even have any migration paths on your timeline, and for some reason I am not part of any genetic communities that you are making a big deal about either, so I feel like the DNA thing is just getting worse and worse. I am so glad I can still Gedmatch at least, as they don’t mess with my stuff. This is very frustrating that you literally deleted important data. People relied on it being there and then poof, it was gone one day, with no warning. I don’t know who you were talking to that wanted migration paths and genetic communities, but I want my trace regions back.

    • Member Services Social Support Team

      @Lisa: We are sorry to hear that the recent updates on the DNA Story page have been causing you so much frustration, and we would like to assist you with this issue. With the new “DNA Story” page, we wanted to provided a more dynamic view of your results. Although the page looks different and the details can seem harder to find, we’d like to reassure you that no data have been deleted or removed. The Melanesia region is still included in our DNA regions, so loading your full breakdown (clicking on ‘+Low Confidence Regions’) should still show you this region, if you used to have it. If you need further assistance to properly display the results on the new page feel free to contact us over the phone:; or check our helpful articles in the Support Center:

  82. Katie

    Can you make it so that we can choose an icon for a match instead of just turning the star on and off? That way we can choose specific icons to reflect the different branches of our trees. Or maybe a way to sort our matches into various groups so we don’t have to continually scroll through all of them. It would make things much simpler if there was a way to put them into groups once we figure out which line they belong to. I do use the Shared Matches filter, but it would be nice to put them into a group, like another tab or something, and then not have to delete them to remove them from my list. I like to be able to go back and see new shared matches that pop up with my known DNA matches. Thanks!

  83. Samuel w. Flowers

    Both of my grandmothers had sign -ificant amount of Indian blood, but it does not show up on my DNA test, why?

  84. Paula

    This is very confusing to me and I wish it was more personalized and less general information. I know that my genetic community is largely French Canadian as my grandfather’s family was from Quebec. I am surprised, however, that my mother’s side which is predominantly English and were Puritans who came over twenty years after the Pilgrims, did not show up on my DNA story. When I click on the different regions of DNA that I have inherited, its not specific to me but very general information. It would be cool to discover if my “Irish/Wales/Scottish” DNA actually could tell me the specific region this DNA came from i.e. Ulster.

  85. Linda knorr

    I would like an answer why my DNA showed a different outcome from the initial results to the report on the latest response. I’m not trusting your company

  86. Teresa Lemieux

    I have been waiting now for my results for over 3 months now and still have not received anything from you guys. This is a bit ridiculous to have to wait this long when my husband bought this as a gift to me, since I don’t have any family history about myself. He bought this in the beginning of Sept 2017, and we mailed it out to you guys 3 days later, If we knew it was going to take this long I probably would have told him to do the other 21 step program.

    You say on your website it can take up to 8 weeks, but it has been way longer then that.

    Please sent this out as soon as possible.

    Teresa Lemieux.

  87. Will

    This is great. I would like to see more regions in West Africa. Sierra Leone and Liberia were major sources for slave ships but aren’t available as a category. Angola was also another major locale in the slave trade. I would imagine that it falls under Southeastern Bantu, but it would be nice to be a little more specific given the history.

    I recognize that it may be difficult to get “pure” samples that represent whole countries, but you might want to consider breaking large countries up (E. Nigeria, W. Nigeria, N. Nigeria for example) or go by ethnic groups that cross borders. Just a thought.

  88. Suzan

    I had a couple of DNA circles (and verified that they were actual matches); now they’re gone. Checked all three trees. Wish there were a way to link all trees to DNA results

  89. P Ramon

    On my report, the chart “View your DNA story over time” shows names of immigrating people from my husbands family. None of the names are my family. I must assume that this chart was created from our family tree, using the male spouse as the owner of the tree, and not referencing my DNA test.
    The DNA tests are interesting. I did this for my niece. She had tests for herself and my brother done through another organization. The results show a wide difference. My brother inherited genes from a whole other continent – Huh.

  90. Daphne J. Phillips

    December 2, 2017 I mailed my DNA test (activation# H8R-3U2G-3P6G3E7S. It is my hope to have this information to you in hopes of finding my heritage

    • Member Services Social Support Team

      @Daphne: We would advise you to please make sure that the test was activated online on your account before sending it back to us. If not, then please go to your account, click on the DNA tab and then activate the kit there. Please be advised that you can also check the status of your kit here. We hope you will be happy with your results once you receive them!

  91. Like a lot of people on this board, I was disappointed by the results in that they were much more broad that I expected. I was a little surprised that I am more Western European than Irish, but Western European is a very broad category. My Chinese wife, who thought her results would come back 100% Chinese, was a little disappointed as well, when her results came back Eastern Asia which includes Russia. Looking at her and her folks, I had a strong notion there would be some Russian influence, but was not expecting it to be lumped into the same category. Granted, we’ve all been mixing around together in these areas for thousands of years, but I was expecting something more specific than what we got.
    I am also concerned by the number of people claiming that two tests result in different information. That is a HUGE red flag and I hope than is honoring these claims with a free third test.
    Getting back to the broad categories, is it possible to narrow down results, perhaps by testing our parents and earlier generations?

  92. Eleanore Dilello

    a 3rd cousin has contacted me…how can “we” figure out where in the dna we are related..i cannot tell if i should follow my mothers line or my fathers line..i just dont get

  93. Matt

    Just looking for some help. I live in coastal South Carolina and my tree goes back to the 1800s and in one case to 1780s. Then dead ends. My DNA says 73% Great Britain 10% Ireland and 6% Europe west. When tracing migration the circles originate in/are located in Northern Ireland, southern Scotland and northern England. Seems that I am scotch Irish? But why would my Irish % be so low? Maybe my folks didn’t go to Ulster? I want to be able to trace back to point of entry to USA but don’t know how. I think my folks were here before the revolution but looking for records/resources. Please help?

  94. TH

    My thing is with this 150 regions thing is why are NONE of them highlighted for some people? Are my grandmother and I not from ANY of the regions? How is that so? What’s the point of the subcategories if they can’t narrow it down? Will they assign categories for people in the future? I’m confused.

  95. Thomas Eddy

    I just got my DNA test back. The matches on family members and cousins who have taken the test seem spot on. However, the DNA Ethnicity Estimate seems way off. I have been working hard tracing all my grandparent lines (both grand fathers and grand mothers) as far back as I can. For most lines I am able to get back to at least the 1700’s and many to the 1500’s. So I have a good idea where my ancestors are from. The Ethnicity Estimate states the largest ethnic group in my DNA is Scandinavia. As far as my research goes I have no Scandinavian ancestors. None! The ethnic backgrounds of my grandparents are: father’s side: English and German and mother’s side Bohemian and German. Looks wise I take after my mother’s father’s side of the family more than my father’s side of the family. I was skeptical that the DNA test could identify ethnic background. I am more so now. I’ll stick with my family tree research. I think it is more reliable.

  96. Joy

    I’m packing my bags heading to Atlanta tomorrow to meet up with family that we didn’t even know existed until a few of us used Ancestry DNA! Come to find out, my dad impregnated a woman in Korea when he was 19 years old serving in the Korean War back in 1956! My dad has a biological son he never knew existed! This son, who is now 61 went from being an only child his whole life to finding out he has 5 half-siblings and this weekend he gets to meet 3 of us plus some nieces and nephews — and our dad. Sadly, Dad is with Alzheimer’s so he may not understand everything, but we’re giving it a try. Crazy is that this new brother of mine looks more like my dad than any of his other 5 children! Can’t wait to meet them all! ❤️Thanks Ancestry DNA!!! ❤️

  97. Niki

    Please go back to giving the total percentages by continent and THEN breaking them down by country. It was much more convenient and easier to understand your percentages that way.

    • Member Services Social Support Team

      @Nick. Thank you for your feedback in relation to the DNA Story page. If you are having a hard time using the current page, please try to use this little workaround. When you are on the Ethnicity Estimate page, look at the URL and replace the word ‘origins’ with ‘ethnicity’. We hope that this helps.

  98. Has anyone experienced there Ancestry Pie Chart changing? What about your percentages of you ancestry backgrounds? Mine did in 5 months! The original results in August 2017 matched my actual ancestry for real based on my own studies, crests and kilts. But 5 months later in January 2018 my entire Ancestry Pie Chart changed and my ancestry percentages changed and they even left out a 16% pie chart result that was there in August! What is up with all this? Is the testing faulty, is the lab controlled? This is very personal DNA that I shared for a high price and I expected “factual” results not what appears to be guessing by assumption. This is simply not fair and the prices they want to continue being a member with potentially even more faulty results is simply not worth it. Are all the DNA test companies being advertised flawed to some extent? Yes they can hire someone to explain it away, but if you already have a great amount of detail about your ancestors as I did, it was a quick DNA comparison for me to check whether the DNA testing was true of false. And it seems to be false and they refuse to admit that their “system” may potentially be flawed. Meanwhile my DNA is out there somewhere floating around and that is uncomfortable. Just thought I would mention my real “lack of success” with the DNA testing. Oh, and no offer to freely retry/retest my DNA or refund my money either. Good luck!

  99. jeff helyer

    your website is totally confusing and results equally confusing AND NO ONE ANSWERS YOUR CUSTOMER SERVICE LINE BECAUSE YOU ARE TOO BUSY WITH NEW CUSTOMERS.
    94% of my results were as expected ~ half E.Europe, ~half W. Europe. Then there is a little less than 6% Low Confidence 3% Iberia, 2% Scandinavia (ALL EUROPEAN) and <1% East Asia.
    Then there are numbers for areas all over –4 Fin/Russia, 8 Euro Jewish, 1 Polynesia, 1 Caucaucus, 1 Middle East and 30(!) Native American, which you break down into regions/ numbers that do not add up to 30. EXPLAIN PLEASE WHAT THESE NUMBERS MEAN????

  100. Christy Attwood

    I thought the results would be more specific. How does it help to know I’m 43% Europe East when it includes Poland, Slovakia, Czech Republic, Austria, Russia, Hungary, Slovenia, Romania, Serbia, Ukraine, Belarus, Moldova, Lithuania, Latvia, Bosnia and Herzegovina, Croatia. So I could be Russian, Czech, Polish, etc. I just don’t see how this is helpful.

    And the “See all 150 Regions” seems worthless. I feel like this was a waste of money. Is there another DNA company that breaks down the results better?

  101. Jack

    I am confused about the DNA meaning of the “Your DNA history over time…” section that is followed by dates and names of people on your tree. The phrasing is most unfortunate if these genealogical ancestors do not have a specific (or even tenuous) DNA link to me.
    In my DNA circle I have an ancestor who shares a DNA link to numerous people who also share a DNA link to me. This is helpful and helps me expand my genealogy using those clues. But … In the”Your DNA history over time” section I don’t know if there are DNA links to my ancestors or not. I have one particular ancestor who is likely to be an ancestor but I do not have definitive “proof.” Knowledge of a DNA link would be most helpful in this regard.
    Please clarify –Do the people in your “Your DNA history over time” actually have a DNA link to me?

  102. ccc

    1st q: How do I get the detailed list of regions and percentages? I had it prior to the change. Now I just see highlighted dot if a region. 2nd q) What is the point of the region subcats if the results are not also broken into those same subcats? 3rd q) How do I print out the full list of regions. The basic and detailed printouts I find are only detailed migration, not regions. Thanks. (poorly done and explained by ancestry, but work with what we got)

    • Member Services Social Support Team

      @ccc: When you go to the DNA story, the URL should look like this:…/xxxxxx-xxxx-xxxx-xxxx….To get to the old version of the ethnicity estimate page, change “origins” in the URL to “ethnicity” and the print option will be in the top right corner of the page if you prefer this version of the print out. For more information about the DNA story, please see here, We also have a number of helpful articles available from the DNA results page. These can be accessed by clicking on the question mark icon located in the top right of either of your results pages.

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