Last year, we announced the purchase of Family Tree Maker desktop software by Software MacKiev and because we wanted to make the transition to a new owner as smooth as possible, we committed at least a year of customer and product support. The goal has always been to maintain the capability to share your family tree data between files on your computer with your personal Ancestry online trees. We’ve been hard at work co-developing a new Ancestry gateway with Software MacKiev to use in their Family Tree Maker 2017, which will be available soon. We believe Software MacKiev continues to deliver the best value to users of Family Tree Maker with their focus and expertise in software solutions.
What you should know:
- TreeSync will be replaced by Software MacKiev’s FamilySync™. In the new FamilySync, Ancestry’s search, merge, and Ancestry hints will all work as they do now for users who sync with their Ancestry trees and you can also look forward to more exciting new improvements.
- FamilySync will be available only in Software MacKiev’s Family Tree Maker 2017 edition, which will be released on March 31, 2017.
The upgrade is free for all users who purchased a copy of a MacKiev Family Tree Maker edition since March 1, 2016. Those with previous Ancestry editions, or who got a free copy of Family Tree Maker 2014.1 or Mac 3.1, are eligible for discounted upgrades. The pre-order upgrade is $29.95 for those who sign up for Software MacKiev’s mailing list before March 29 and the upgrade will continue to be a discounted price ($39.95) for a limited time after March 29.
- Between Wednesday, March 29 and Friday, March 31, there will be a short period where syncing functionality may be interrupted as Software MacKiev rolls out their new syncing technology.
- As of March 29, 2017, Ancestry will no longer be supporting TreeSync, given the introduction of Software MacKiev’s FamilySync™. Software MacKiev will continue to handle all related customer questions for Family Tree Maker. Visit Software MacKiev’s Family Tree Maker Support Center at support.familytreemaker.com if you have questions.
For additional information, news and discounted upgrade offers for Family Tree Maker, visit www.familytreemaker.com.