Posted by Ancestry Team on March 2, 2016 in Family Tree Maker

Since our last announcement about Software MacKiev acquiring Family Tree Maker, we’re excited to let you know that Software MacKiev has officially begun shipping updated versions of Family Tree Maker Windows 2014 and Mac 3.

This is a free update for current users of the 2014 / Mac 3 versions.

With this, you will have continued access to Ancestry Hints, Ancestry searches and are able to continue to save your tree on Ancestry and keep it consistent with your tree in Family Tree Maker.


About the new updates:

Software MacKiev’s first updates pick up where Ancestry left off to ensure a seamless product experience for users. The updates are focused on performance and stability, and are compatible with the latest operating systems (Windows 10 and OS X 10.11 El Capitan). The updates also contain more than a hundred new royalty-free backgrounds and a set of embellishment art for use in making professional-quality charts.

For more information or to update or purchase Family Tree Maker, visit For Family Tree Maker users who do not currently have an subscription, a free 14-day trial will be offered.

  • Users of Family Tree Maker 2014 and Mac 3: Free updates will be available through the built-in update mechanism in the Mac and Windows editions. Sign up for Software MacKiev’s mailing list to learn more.
  • Users of older Family Tree Maker editions: You can upgrade for to FTM 2014 or Mac3. Upgrades from any edition will be available as a download for $29.95 (vs. $69.95 regular price). There will also be an option to receive an installation CD for an additional $10 by mail. Sign up for Software MacKiev’s mailing list to receive the offer.
  • New users: You may purchase a download and/or disc from Software MacKiev’s online store for $69.95. To receive an introductory price offer of $49.95 for a limited period of time, sign up for Software MacKiev’s mailing list.

Customer support:

Ancestry and Software MacKiev are working closely together for the remainder of 2016 to ensure a smooth transition for customer support. For Family Tree Maker customer support inquiries after the March 1 update, please visit Software MacKiev’s support center.


  • When will Software MacKiev start selling Family Tree Maker?
    Software MacKiev will begin shipping updated versions of Family Tree Maker 2014 for Windows and Family Tree Maker Mac 3 on March 1, 2016. The updated version is free for current users of Family Tree Maker 2014 and Mac 3, and is $29.95 for older Family Tree Maker editions. Importantly, you do not need to purchase an upgrade to use services through your copy of Family Tree Maker, whether you have the latest version or an older one.
  • What happens to the family tree I’ve created using Family Tree Maker? Will it continue to be accessible?
    Yes. Software MacKiev is not starting over with a brand new Family Tree Maker, but rather picking up where Ancestry left off.  So all your trees will be fully accessible, just as they have been in the past.
  • What happens to Family Tree Maker at the end of this year?
    Software MacKiev will continue to publish and support Family Tree Maker going forward, and will be developing a new technology before the end of 2016 to replace TreeSync and ensure users can keep their Family Tree Maker trees consistent with their trees on We are working together with Software MacKiev to make the transition seamless for users and to ensure key functionality such as uploading and downloading trees, media, as well as web search, continue to function as they do today.
  • Will features such as charts, reporting and publishing be enhanced in the future?
    Software MacKiev is aware of the importance of charts and reports to Family Tree Maker users and have expressed their commitment to enhance these features going forward. You may visit their Family Tree Maker page where you can place feature requests, report a bug or ask product questions.
  • Will I be able to download my full tree?
    You can continue to download trees as a GEDCOM file. Users can also download and save historical records and media attached to individuals in their family trees.




  1. Lynde C. Randall

    Hello, I am thrilled that FTM is continuing. I believe that I have the 2014 FTM already. The update you are talking about – is it Newer? Thank you,

  2. Martha Boone

    I want to join the mailing list and receive the updated family tree maker free upgrade

  3. Linda Chiles

    When and how will I receive the free update for the 2014 FTM? Will it automatically update or will I receive a notification to update? What will be the newest version number so I can be sure I have the latest update? Thank you.

    • Kristie Wells

      @Linda: Go to “Help” and click “check for updates” and it should launch from there.

  4. Joanna Dunn

    I have the Mac 3 version. When I check for an update it says I have the latest version. ???

  5. rob

    @Kristie Wells: The internal update is not yet working. MacKiev says it’s Ancestry’s issue. When will the update work?

  6. Cindy

    I live in Canada, will you be shipping to Canadian addresses or will I be able to download the update?

  7. Janet Martin

    I have version FTM 2006. My computer crashed a while back and nothing could be saved. Windows 10 does not support 2006. I have it saved. How can I get it to work on Windows 10. Any other suggestions?

  8. @ Cindy: The free updater for FTM 2014 and Mac 3 is done automatically through FTM, so there is nothing to download. Upgrades and new copies are available both as a download and physical discs. And yes, Software MacKiev ships everywhere in the world, including Canada. 🙂

  9. Joy Ireland

    Good morning. Will the free update be available to those of us with subs to please?

  10. Luther Strasburg

    what is the new version #, my 2014 software says its up to date with version

  11. creek

    I bought FTM Mac 3 when it became available but never get it to load. Consequently, I still use Mac 2. What should I do to take advantage of the update?

  12. J. Dalsow

    I have 2 computers, both Windows XP. I cannot afford a new computer. Will I be supported or no? If no, I will not be able to sync after 2016. Oh well, perhaps I am too old to continue in a world of increasing complexity with everyone trying to get their hands in my pockets. Croaking begins to look like a more attractive option.

  13. Edward

    available now, but website shows no Upgrade Now button, search around, to no avail. Nice start guys.

    • Kristie Wells

      For all looking to get the update, please make sure you sign up for the mailing list on Software MacKiev’s website here: They will provide information on when it begins to roll out, but it is looking like Friday, March 4th.

  14. mike

    J. Dalsow, I am afraid you are out of luck with your Win XP, as Microsoft does not long support it and your two computers are vulnerable to attack. I do not know how this new FTM upgrade will work on your computers but I would be more concerned about having your data compromised at this point in time. Check out this link provided so you can read about it:

    For the rest of contributors I have nothing to say but good luck as I only use Legacy genealogical software, as it is a much superior program than FTM was or ever will be.

  15. Bonnie

    I have FTMv.16 (2006) on my ‘old’ Dell (XP) laptop. I would like to put an upgrade/newer version on my ‘new’ (Win-8) laptop. Can my ‘old’ version be transferred to, say the 2014 FTM on the ‘new’ laptop or do I have to re-enter all my data?

  16. mike

    Bonnie, you mean you have an older version of FTM (2006); then what you can do is upload your file to Ancestry (if it’s not already on the site), purchase the new upgrade of FTM2014 (which will NOT be free) and then you will be able to sync your tree to the new version. Unless I am wrong about this, then let me know, moderator. I would not recommend it but if that is what you want to do, that’s is what is needed. Older versions do not apply to this upgraded version of FTM2014. In that case, you do not have to re-enter all your data.

  17. Dan Davidson

    where or how can I see a demo of FTM..I have never used it and know nothing about it’s usefullness.

  18. @Joy: US, UK, Australian and Canadian editions are available and all those with FTM 2014 or Mac 3, regardless of which “country edition” they have, are eligible for a free update. And all those with older versions get a discounted update. Note that your free or discounted update of FTM is not related to your subscription at — that is unchanged, and works with the new Software MacKiev FTM exactly the same as it did with the Ancestry version you already have.

  19. Debbie

    What about if you have an older version of Family Tree Maker? I think mine is from 2010, maybe 2012, not sure?

  20. Luis Francisco de Jesus Paulete Santana

    I just saw this today when I went to Ancestry. Reading over it it looks like there is a lot for me to do. Will the updated version of FTM for Windows be automatically sent to when ready on March 1st (3 days ago). Will “updated” FTM and Ancestry “automatically” sync or will that not happen until the end of 2016? Will the ability to download trees as pdf go away with the new FTM/Ancestry? This has been a very excellent tool to send elderly family members family trees, and in some cases encourage their “younger” descendants to purchase and start using FTM.

    Thank you in advance for responding to my questions. FYI my FTM ha 2,241 People, 655 marriages, and my file is 22,774KB.

  21. Ruth

    @Software MacKiev: What about platform changes? I owned the PC version of FTM 2014 and recently switched to an iMac. Am I eligible for the free upgrade or do I need to repurchase?

  22. Wrenda

    Teresa Skaggs, the same thing happened to me last night. I spent a while on customer support and they ended up sending me info to uninstall and reinstall FTM and fix the problem. On the support page, type “5029” for instructions to reset FTM defaults. If that doesn’t work, type “4848” for information to uninstall and reinstall. Check it out, it worked for me!

  23. Don Houk

    I downloaded FTM 2014 (previously had FTM 2012). Are my previously-entered records in 2012 automatically transferred to 2014 or do I have to manually re-enter records from 2012?????

  24. Sarah Flighston announced that this would be available for 50$ as an introductory offer (the text is still visible on their website) and they are selling it for 70$ in their online store…

    Way to do business! 🙂

  25. Audrey

    Don’t have access to the websearch tool from FTM 2014 as of yesterday. Ancestry says it’s just due to it being slow from too much activity from users….it’s not slow….it does not work at all! Is anyone else having this same issue?

  26. Elhura

    This is not exactly the right update for posting my question, but the Feb 19th Update is so far removed now, few, if any will see and respond. Is anyone having serious problems with Ancestry’s being slow, downloading partial pages or problems downloading at all, often timing out with a “connection reset” message, etc. This has been going on for a couple of days with my connection in the US and renders the site virtually unusable.

  27. echohermes

    Elhura, the exact same thing has been happening to me over the last few days! Find a grave is also acting very slow, timing out, and weird with strange noises. Both sites are causing my rather new computer to crash for the first time. I wonder what is going on. It seemed to start when I changed my color on ancestry.

  28. Wrenda

    On a positive note, my 165 ghost hints have finally disappeared!!! Whatever caused that, YEA!

  29. J. Dalsow

    mike – Regarding my post of March 3rd, I know Microsoft has shamefully abandoned XP users. As for security, I depend on Norton Internet Security. As for Ancestry or MacKiev, I do not understand why they will not continue to provide viable FTM updates to XP users. After all, our computers are still functional. (I am ancient and do not appreciate built-in obsolescence. It should be against the law.)

  30. Sandra Tucker

    I don’t know where else to ask to please fix the New Ancestry. Which the original Ancestry did well.
    – Huge margins on the Pedigree Chart
    – Font on most of the names on the new Pedigree Chart is ridiculous tiny
    – Printing a doc on someone else’s tree is difficult
    * Must copy to Word then print
    * Huge title wastes space & ink when printing off
    * Sources of doc don’t transfer, no original author, no name of the tree doc was retrieved from
    – On the profile page we can’t see anyone’s Gallery, must click to see if anything is even there, usually not, so lots of useless clicking
    – Move the sources from the middle of the Profile page back under the names of children … terrible; it’s like a trying to read a book but has footnotes down the middle of each page.
    Thank you.

  31. mike

    J. Dalsow, sorry but that is the way these software companies, like MS, stay in business. I agree w/you, as I have Win 7 and know eventually that MS will stop supporting it. They now have Win 10 and if you have Win 7 or 8 you could upgrade the OS for free; however, I have lot of old programs that will not work under Win 10. At one time I had XP and even though I liked it at the time; I eventually upgraded to Win 7 as I had to buy new computers. You can always upgrade your OS but do not have to buy new computers but it will cost you. That is how they make money.

    Also, do not count on Norton Anti-virus to check on everything on your computer, as it is not that full-proof. You also need to update drivers and such that supported software will give you. Frankly, sorry to say but you are treading on thin ice. As to FTM, I do not use it but you might want to try the free software offered by Legacy Family Tree. I use the paid version exclusively and it runs circles around FTM. There are many free videos on the site to get you started and think about joining the Facebook group, Legacy also where there are many people who will answer your questions.

  32. Elhura

    @echohermes. Thanks for your reply. The serious problems I encountered finally ended on their own over the weekend. Interestingly, they, too, started once I explored the color changes, which may or may not be a coincidence. Another real concern I had in the days preceding the problem was with the viewing or downloading of Find-a-Grave via an Ancestry Hint. Find-a-Grave behaved just as you said and often gave a frequent message in the banner line that the “Connection is Unsafe”. I am using Avast Virus Protection. Have since had a computer clean up just to be safe, but the erratic and slow behavior had corrected by then – and of, course, had only been occurring with Ancestry and not other programs on my computer. I called Ancestry and received no explanation for the problems except the usual to clean my cache and cookies. Hope yours has cleared by now, as well, and will stay that way.

    I am still encountering one issue that is also new within the last week. When adding descriptive narrative to the Facts/Profile Page Description box, the narrative will not save until I have gone to Lifestory and back. Only upon return, will the narrative entered on Facts then appear. It can’t be just a matter of timing, since I could stay on Facts all day on without seeing the additions until switching back and forth from Lifestory.

    @ Sandra Tucker. Ditto to all. I had sent an email last night to Ancestry’s Support asking that the Gallery reflect the number of member-added photos and stories (not the Ancestry-added census images, which would be self-defeating). The Comments should do the same. Currently only an alert for the number of comments appears when viewing your own tree and not others. The numerical alert should be there for the Gallery and for Comments and should extend to ALL trees, not just your own. How right you are that one usually does not look if an alert is not there.

    I also agree that the name of the tree and tree owner should be clearly shown on any printed version of Facts or Lifestory. Appearing in the heavily-inked banner when viewing, the banner was removed in printing and the name of the tree and tree owner became lost. In my opinion, the sources should also be printed, but, as you said, moved to their original space under family members. This would free the page of clutter and add more space for the narrative lines to spread out. At present, the narrative blocks are short and choppy in print, making for an unattractive and less readable page.

    And as for the color options to which I will not be tempted to return, they seem only to be variations of the same palette repeated in different ways. None are as viewable for me as the current Pebble. Why could the tried and true colors of Old Ancestry not have been one of the options? While the effort on the part of Ancestry is appreciated, the final result seems to have been a waste of time.

  33. Vince

    Elhura, by “adding descriptive narrative to the Facts/Profile Page Description box” do you mean the box labeled Description that appears when you click on the EDIT button of a Fact on the FACTS page? New or changed text saves immediately there for me when I click the SAVE button, without having to touch the LIFESTORY (Yuck!!) page. I don’t see any “Description box” on the FACTS page itself. Am I missing something?

  34. emam

    Elhura, Vince. I have the same problem, adding info where Vince described. Sometimes the information comes straight up, but if I have changed the date the info doesn’t move straight away, also sometimes nothing is added. I don’t click on Lifestory (I avoid that completely). You can go on gallery, another person or refresh. It all takes a lot longer and more work to do things now.

  35. Elhura

    @ Vince and emam. Yes, I mean the Description box as you described that appears after clicking the EDIT button on the Facts Page. Until now the added detail that I type in there has always immediately saved upon clicking the SAVE button. Now, it seldom does so and requires not only clicking on SAVE, but to then move away from the page and come back again before you can actually view the additions. Going to either Lifestory or Gallery and back again to Facts seems to make this happen. This just started for me in the last week or so. Thanks for both tips. I will be more observant to note if this only occurs when I have also “tweaked” the date a bit.

  36. Tom

    So who’s minding the store (blog)? Do we need to know about horoscopes and Indonesian movies?

    But here’s some conflict we do need to know about regarding FTM.

    From Software MacKiev support, it says:

    “Older versions are still supported by Ancestry. Support for FTM 2012 and earlier editions will continue to be provided by Ancestry until sometime this summer.”

    Ancestry support at 1-800-262-3787 (voice) says they will support Version 2012 until the end of 2016.

    So which is true? If you are using 2012, you better find out which is factual. Summer begins about June 21st.

  37. mike

    Tom, you are so right about many things. I already made a comment about the SPAM on here and it was removed, so someone is monitoring this forum but not very well.

    As to FTM, I would not trust anything that either company tells you. I, personally, do not use it and never would. I would NOT believe anything that MacKiev or

  38. When attempting to get ftm 12 to work on windows 10 ancestry techs had me unlink it now when I try to download as a gedcom no media files are found If I go with the new 2014 ftm will I be able to relink and sync?

  39. mike

    A GEDCOM file is nothing but a text file, so no media is included. You also cannot relink it unless you upload your GEDCOM file to Ancestry and give it a new name and then link it again. Bad advice from Ancestry; figures.

  40. Fred Schenker

    I have had FTM 2014 since it came out. My old laptop died. I now have a new laptop and want to make sure I am registered with
    your company. I have been assured I will be getting updates by the Ancestry help desk and I want to verify this with you and i am unsure if I have properly subscribed for the newsletter and updates to FTM now under your control. Thank you

    Fred Schenker

  41. mike

    Fred, Ancestry is NOT the place to register. MacKiev software has taken over FTM from Ancestry. You have to go directly to their site to register for your update which is:

    For more info check out this site:

    Do not be too hasty about doing the update until it is really working and fully tested by its users. Frankly, it is up to you but I do not recommend this software to begin with for many reasons. However, you might want to check to see what people are saying about their updated FTM before you make the plunge, if you really want the updated version. As far as I know, it has still not have been released. Do you really trust a site that is in the Ukraine? I don’t think so.

  42. TOM

    Well, I don’t know about you other folks, but I see 2 horoscopes and 3 movies advertised in this blog…still.

    Why does MacKiev need beta testers? Are they planning a version above 2014 or hasn’t 2014 been finished? Either way, I think they are looking for more money.

    I wish Ancestry would get their act together!

  43. Lisa

    I updated from FTM 2006 to 2011 in 2012. What a piece of garbage. Even with more than double the minimum capacity, would come in a distant second against the old Heinz ketchup race. When I did the original gedcom from my XP PC to Win7 laptop, even though I had my name showing when I created the gedcom, it managed to come up with an obscure woman that FTM 2011 somehow jumped through dozens of hoops to show a very tenuous relationship (I do cousins of cousins of cousins). The few times I’ve tried using 2011, it’s like watching an ant walk through molasses, plus the layout of information is atrocious. Did not waste my time loading to 1) my old XP or 2) new PC. I upgraded my PC this month to Win10, still using FTM 2006. Works fine but while it will create reports, can’t export to pdfs or create a gedcom (use the copy/paste method to Word). I WILL NOT upload my database of 90,000+ names to Ancestry. I’ve loaded individuals, one name at a time but will not post everyone. And Ancestry’s HINTS function while going from just short of a disaster to somewhat is acceptable, is still unreliable. At times half the hints continue to be wrong, and it always manages to not have the IGNORE button on the wrong information. My sister passed away in 2014. Ancestry supplied 5 hints, all 5 have incorrect information in them. I’ve supplied the correct information to Ancestry with a request to change plus posted alternate info on each record page, but the bogus information still remains. Actually, I try to pass along the correct information to Ancestry whenever I come across it, and have come across Comments I made 2-3 years ago, but the original Incorrect information is still there. Probably reason 1 why the Search function is so limited in its use. I’ve used FTM for 20 years, but won’t give Ancestry or MacKiev money for the 2014 version when I still feel ripped off from the 2011 purchase.

  44. Lynda Wrobel

    I had purchased FTM 2014 when I had a windows computer. But I now have a Mac do I have to purchase FTM for Mac or is there a way to transfer my FTM onto my new Mac?

  45. Mary

    It is March 20th and I still don’t have the update for FTM for MAC 3. No real answers from MacKiev. Has anyone received the update?

  46. Ruth

    @Linda Wrobel:

    I also owned FTM 2014 for Windows and switched to a Mac. I asked Mackiev customer service whether or not I need to repurchase the Mac version. Mackiev CS replied stating that FTM 2014 is the old version, and I could purchase at the upgrade price.

    Since FTM is/was the most recent version, I reiterated that FTM 2014 is the version their website states receives the free upgrade and inquired again if I was covered.

    The reply I received was not a yes/no answer but a link to the upgrade offer page and a statement that I could download the Mac version from there. Of course, this requires payment at the upgrade price.

    I sent one final eMail asking for clarification and more specifically if this situation (changing platforms from Windows to Mac or vice versa) is excluded from the free upgrade offer. To date, I have not received a reply, so I’m guessing we’re not eligible for the free upgrade.

  47. mike


    Simple answer is no, you would only be eligible if you have the FTM version of your old Win platform. A Mac version is entirely different and from what I read, not as good as the Win version. You will pay for your Mac version because it is a completely different program. You’d be better off investigating other genealogical software for your Mac. I cannot recommend any particular software but do some google searching before you invest in a new software program.

  48. Mary

    Upgrade for FTM 3 for Mac is nearly a month past the date MacKiev posted. Anyone know why and what is going on with them?

  49. Kev

    After waiting nearly a month for a free FTM update, I’ve given up and I’ve moved my data to RootsMagic. I’ve been chatting to researchers at my local FHS meetings who recommended I make the switch. One of them emailed MacKiev with no reply since almost 2 weeks. There’s been no update since early this month, it just seems odd and I’m uncomfortable just waiting and waiting, whilst all the time risking problems transferring my information at a later date if the new company decide not to continue FTM after all.

  50. Callum

    I agree absolutely with what Kev has decided to do. This is something I’ve pondered over the past couple of months. The lack of updates is the main problem for me as it gives the impression that the software has been put aside somewhat. The promise of a free update has not materialized so this has made the decision for me.

  51. mike

    About a month ago, I posted that you cannot trust this MacKieve software company. A month has gone by and anxious people are waiting for their updates, which have not materialized.

    Also, notice the absence of the moderator to inform people what is going on. The bottom line is to get an another genealogical software and just forget about FTM. I am a Legacy fan as I have said before and it is a company you can TRUST.

    However, there are other manufactures of other software that might be suitable for your purposes. Forget about FTM as, at this point, it is ancient history. I have to wonder how all these people that were so “anxious” to see that Ancestry sold FTM to MacKieve and how they feel now. Go with a company you feel you can “trust” and read reviews on genealogical software before you make a decision.

  52. Kevyn

    People stating they are ‘waiting for the update’. I understand why you are frustrated but it isn’t that simple. As they said above; updates a programmed into the old Ancestry Family Tree Maker 2014 to be delivered from a specific website. Ancestry need to transfer over the website to Software Mackiev before Software Mackiev can upload it to that website to make the download link live. They cant change the download link in the updater before they give you the update! That takes time to transfer from provider and then re-update the website. Now, I did purchase FTM post-Software MacKiev purchase so I have the latest software for Mac which runs very well. I did also buy the RootsMagic ‘FTM converter’ price upgrade as a backup but the new FTM is working fine so I’ve not used it. Be patient! I’ve been waiting for my AncestryDNA results longer than this announcement (and I am still waiting!).

  53. Doug

    I have not used FTM 3 for Mac since the first announcement came out saying FTM was going away. I would like to use FTM 3 again but am concerned that all the photos and documents I have posted on will not sync correctly with FTM 3. Should I have any concerns about syncing the two?

  54. Mary

    Kevyn. Did you get the free update for your MAC or did you order one from MacKiev? Did you do the download & CD also? I was going to get a new FTM 3.1 for MAC, but since I don’t hear back from them I was afraid to order it online from them.

  55. mike

    Mary, I don’t think you understand that Kevyn was talking about the fact that he installed the previous version “post-Software MacKiev” which was developed by Nova; not the present one for Mac which would be 3.1 and is not available for purchase. It was supposed to be released way back a month ago and here it is April 1. Glad it’s not on my radar and I sure would not jump to purchase it until the bugs are worked out.

  56. mike

    I meant to add that it was SUPPOSED to be available for purchase at MacKiev, Apple stores or Amazon and it is still not available at this date.

  57. R H

    I used to use PAF software from the LDS church so I’ve weathered a number of changes in platform as well as software. I opened FTM 3 on my Mac yesterday and it instantly suggested that I download the update for the latest version, which I did, and it’s working fine. One of my smaller trees at Ancestry synced with no problem but a larger one was taking too much time. I’ll wait until later in the week to sync that one when there may be less traffic on Ancestry’s site. Otherwise the latest version of FTM 3 was no problem to update for me on a Mac using OSX El Capitan.

  58. R H

    @mike I don’t know what you mean when you say that the update is “still not available at this date.” If you’re currently using FTM 3 it should offer you an update when you start the app, unless you have selected the preference for updates to be downloaded and installed manually. I was also able to find downloads for both Windows and Mac on the MacKiev website so I think you may need to update your browser or use a different one.

  59. mike

    R H, I am NOT talking about the update for Mac but Mary was talking about purchasing it. I have no stake in this at all other than what I know about purchasing it!

  60. mike

    R H, Now a download copy ONLY is available from MacKiev but is still not available on their site or Amazon in CD form. You can update your present Mac version, as you said. I use Legacy, exclusively and do not even own FTM any more or have a Mac.

    Mary, here are some reviews on the Mac version and I would think twice before investing in it or you could do a download copy of the product. Of course, it is up to you to decide what you want to do. If you already have a previous version, then you can do an update as R H says.

  61. sonofsoren

    Exactly where is the free Mackiev 3.1 update (download) available on the their web-site? I looked all over and did not find it.

  62. Vince

    To sonofsoren:

    The free updates to the new FTM 2014.1 and Mac 3.1 versions are not yet available as of today. To be advised when they become available, you can sign up to the MacKiev mailing list at — click on the MAILING LIST link there, chose which types of news items you want to receive, including “Family Tree Maker – Free Updates”, and enter your contact information. When I did that on March 16, I got a reply that included:

    “Users of FTM 2014 and Mac 3: Hang in there! FREE updates are coming soon. Since you have signed up for our mailing list, we will send you an email to let you know as soon as they are available.”

    On March 17, in another message to me, MacKiev President Jack Minsky clarified: “… before we turn the auto-updater on, we will first be providing a link to a downloadable updater to all those on the mailing list. Since you are on that, you’ll be among the very first to receive the free update.”

  63. Mary

    I have been on the mailing list at MacKiev since March 2nd. They do not reply to my messages. They need to update their site and send an update to Ancestry. Like Ancestry…..or worse.

  64. Aileen

    What is the new version number for the updated version of FTM by MacKiev? I want to be sure what I’ve downloaded through the update on FTM 2014 is the latest one, or if I should be looking for another version to be put out soon.

  65. Ajbert

    Still waiting for the upgrade to my FTM 2014 version………….You stated it would be in March 2016 – It is now April…..Can you tell us when?????????????????????????????

  66. Ajbert

    I received another response. First on March 5th stating “They will be available in about a week or so…etc..
    April 3rd response:
    Hang in there! FREE updates are coming. We don’t have a fixed date yet, but are working hard to make sure that they are everything you would want them to be. We will send you an email to let you know as soon as they are available.

  67. Rosanne

    I have FTM 12 Platinum & 6 months subs until 30 Jun 16. What upgrade do I get & when do I do it, before or after my subs with Ancestry expires.

  68. Dave B

    Response from MacKiev dated 4 May 2016 re free update
    “The free updater has not been released yet. We still have fixes to make on it based on what those who have purchased it as upgrades have told us. So please be patient a little longer and know that we’re working hard to make it everything it should be for you. Everyone who has signed up for the Family Tree Maker mailing list at will get an email the moment it’s available.”

  69. Dave B

    @Rosanne: Older versions of FTM are eligible for discounted upgrade to the new version. This is independent of whether or not you have a current subscription to the Ancestry web-site

  70. Does family tree marker work best with I don’t have a program and want to buy one for my IMac…which one would you recommend. Thanks for your reply in advance.

  71. barbh

    @Caren Tidwell: Hi Caren, over the years I have tried several Mac applications for my research – Reunion and Heredis are both good but I personally prefer MacFamilyTree, which is specifically written for Macs as opposed to a Windows program which has “adapted” to work on Macs. We all have our own preference of software so I suggest you download free trial versions of each from their websites and just try them out to see which is best for you. Do you really need a program which “works best with”? Yes, FTM makes it easy to just click on a Hint and add it to your tree, but it is also very easy to click on information which has been put on ancestry by someone who hasn’t actually checked it back to the source and before you know it your tree is filling up with mistakes and inconsistencies. (I’ve been there!). I decided years ago to keep my family tree on MY computer where I have control of it. I can still use ancestry, findmypast, the genealogist etc for research but it doesn’t take that long to input any information found onto my software, adding any notes & photos etc. If you’re spending time and money producing a family tree it really needs to be as accurate as you can make it. Sorry this rambled on a bit, good luck with your tree, and have fun!

  72. hbream

    I am still using Win 7 and FTM 2012. Will the new upgrade work? I have been having trouble with my FTM ever since Ancestry stopped supporting it. There are still a lot of Win 7 users out there. I could upgrade to FTM 2014 but not Win 10.

  73. Vince

    Cheryl: Press Help > About Family Tree Maker while you are running the program. The version number will be displayed. “Family Tree Maker 2014 Version 22.0.1410” is the most recent version from Ancestry for 64-bit computers. 32-bit computers will show 22.0.410 for the most recent version.

Comments are closed.