A free update for Family Tree Maker 2012 for Windows is now available. This update includes:
- Some important improvements for syncing source citations, relationships, and accepted & rejected hints.
- Resolution of some data issues that were causing sync to fail in some cases
- Sync stability and performance improvements.
How to get this free update? As a Family Tree Maker 2012 for Windows owner simply open your software program and the update will be ready for download. If you need help with the upgrade (version 18.104.22.1686), technical help is available by email or by phone: 1-800-ANCESTRY.
While this update provides some helpful improvements, there is one issue it can’t resolve: TreeSync has been so popular that on occasion it has temporarily overwhelmed our online system! During these times, your tree data has been safe, but syncing has been unavailable for a short time. It is very important to us that this popular feature is working for you at all times and we are working very hard towards improving the system to accommodate the huge and growing interest in this feature. But, if you should run into a problem with syncing, please wait a few hours and try again. We apologize for any inconvenience this may cause you.
We’re excited to see so much interest in TreeSync, and we’re working hard to keep it available at all times of the day and night (whenever you want to use it). We hope you enjoy this free update.
Thank you for using Family Tree Maker 2012.
The Family Tree Maker Team