We have two new items that I wanted to make sure everyone knows about. In order of importance…
We now have a new email address to contact our support team, firstname.lastname@example.org. This email address and the Provide Feedback link (look for changes coming to this link and page in the future) will both reach our support team. We do respond to every email and we hope to have a response back to you within 1-2 days but most often it is within 24 hours.
We also have a new Getting Started Guide. The Getting Started guide includes general information about the project and the keying tool, as well as tips and tricks for taking advantage of everything the keying tool has to offer. And we are also looking forward to bringing you a new tutorial in the very near future. *Both the Guide and the Tutorial are relatively large files so it may take a while to download them.
If you have feedback or questions regarding the keying tool, projects or support please send us a note to email@example.com.