There’s a new version of the keying tool!

A new version of the keying tool was just released so the next time you open the tool you’ll receive the update notice and will need to walk through the update steps before launching the keying tool.

If you have the keying tool open now instead you can update the tool by opening the Help menu and choosing the Check for Updates option.

We have worked on fixing quite a few bugs so you won’t see any noticeable changes but the keying process should now be a smoother and error free experience.

If you encounter difficulties please send a message to our support team,

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Reader Comments

When are we going to get some English Projects

There is nothing to do at present

I noticed that although we are supposed to give preference to the signed name over the typed name, the highlighter always focuses on the typed name. When I see that the signature is different and start to key it in, the highlight jumps back to the typed form. It seems more logical to first highlight the signature. Just a thought for the next time revisions are made in the keying tool.

@julie, best advice is to turn off the highlighter.

I had my son in law uninstall and reinstall the keying tool for the new version, I keep getting the”unexpected error” message. I cannot download images or submit them. I am stuck. I do not want to give up. Please help me. Thank you for helping.

Carlene, you would be best to send an email to the support team (email address in Anna’s blog post above) with details of your problem and they will help you fix it.

I was just wondering if there is anyway to find out what mistakes I’ve made in keying to that I can improve. I have only done 27 records thus far, but it pretty much says that I suck. I always look at the records, read the help pages for the particular project, etc. What am I doing wrong? I’m not new to extracting info from records, I am just new to this indexing project. Any help in learning exactly what I’m doing wrong would be appreciated.

Like Angela, I also have questions about improving my keying. Apparently I suck, too. I read everything I can, including the ‘how can I improve?’ hints, frequently, thinking I am missing something. Still no change in the score. I think that I am doing the same thing over and over, but I don’t know what it is. Does the dashboard pertain to
all keyers or just to that individual keyer?
I wish we could get messages to help us improve.

To Angela and Gail Tubbs, please don’t get discouraged. While I can’t access what you’ve keyed to give you specifics on what you’ve been doing wrong, I do have a few things I’d like to mention which might help you out.
When you key an image set, it is put in a queue for arbitration or review, based on the particular project. Depending on how many other image sets are waiting in that queue, it can take quite some time before your submission is actually arbitrated/reviewed. Your accuracy rating is not updated until your submission has been arbitrated/reviewed – so it can be some time before your rating changes. (For example, if you keyed a harder project and didn’t do too well on it and your accuracy rating is ‘needs improvement’ but then you keyed a lot of image sets from an easier project where you know you did great, your accuracy rating will not change until those newer sets are arbitrated. Unfortunately, there can tend to be quite a backlog on getting image sets arbitrated/moderated from many of the projects)

As for hints on how to improve as a keyer, the best thing you can do is re-read the project details page very carefully, as well as the discussion page for each project. That will give you information on common problems arbitrators are coming across. I would also recommend that you stick with “Very Easy” or “Easy” projects for a while, to help you get accustomed to the process. It can also be helpful to use the handwriting samples as a reference. The last thing I will recommend is studying the ‘General Keying Standards’ page located at: . This will give you a lot of great information to give you a solid foundation for keying projects in general. Best of luck to you!!