We are experiencing some temporary site problems with our search functionality. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

UPDATE AS OF JULY 1, 2011 AT 12:00 AM BST

We are pleased to inform everyone that we have restored the majority of the search functionality.  Our teams are continuing to work toward ensuring that you’ll be able to use the site’s search functionality without any issues. Again, we apologize for any inconvenience this might have caused and truly appreciate your patience through this situation.

UPDATE AS OF JULY 1, 2011 AT 12:25 AM BST

The temporary site problem we experienced earlier has now been resolved.  Your patience was truly appreciated as we worked through this issue. Thank you and happy searching!

We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

UPDATE AS OF JANUARY 14, 2011 AT 12:15 AM GMT

We are pleased to inform everyone that the temporary site problem we experienced earlier has now been resolved.  Again, we apologize for any inconvenience this might have caused and truly appreciate your patience through this situation.

The Ancestry.co.uk Family Tree Service will undergo scheduled maintenance Wednesday for about 3 hours beginning at 07:01 AM GMT. 

During this time Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees and the sections of MyFamily.com that are related to Member Trees will be unavailable.

Apologies for any inconvenience this may cause and thank you for your patience.

The Ancestry.co.uk Family Tree Service will undergo scheduled maintenance Saturday morning for around one hour, beginning at 7am GMT.

During this time Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees will be unavailable.

We apologise for any inconvenience this may cause you and thank you in advance for your understanding.

Hi everyone, I’m happy to let you know that the Ancestry Member Trees are now up and running again. We were making some upgrades in the tree system last night and encountered bugs that took us a few hours to work through. Our only solution was to take down the trees to fix the problem.  It took us much longer to resolve than we would have liked, but we believe the problems have now been resolved.

If you have problems accessing your family tree on the site, please try restarting your browser or clearing your cache. To clear your cache, please see the instructions in the Ancestry.co.uk ‘Help page’ at http://tinyurl.com/232u6r2.

Thank you for your patience whilst we worked to resolve these issues. Now – happy tree climbing!

We are currently working on unplanned maintenance on the Ancestry Member Trees system. We expect family trees on Ancestry.co.uk and its related international sites to be down for an extended period today.

Be assured that the Ancestry Member Trees system will be available again as soon as the maintenance is completed. We apologise for any inconvenience this may have caused and will keep you posted.

Thank you for your patience.