Temporary Site Problem with Search Functionality

Posted by Web Operations on 30 June 2011 in Site Status

We are experiencing some temporary site problems with our search functionality. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience. UPDATE AS OF JULY 1, 2011 AT 12:00 AM BST… Read more

Temporary Site Problems with Ancestry Member Trees

Posted by Web Operations on 13 January 2011 in Site Status

We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience. UPDATE AS OF JANUARY 14, 2011 AT 12:15 AM GMT We are pleased to… Read more

Family Tree Maintenance on Wednesday the 25th August at 07:01 GMT.

Posted by Web Operations on 23 August 2010 in General, Site Features, Site Status

The Ancestry.co.uk Family Tree Service will undergo scheduled maintenance Wednesday for about 3 hours beginning at 07:01 AM GMT.  During this time Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees and the sections of MyFamily.com that are related to Member Trees will… Read more

Family Tree Maintenance Saturday (5th June from 7-8am GMT)

Posted by on 4 June 2010 in Site Status

The Ancestry.co.uk Family Tree Service will undergo scheduled maintenance Saturday morning for around one hour, beginning at 7am GMT. During this time Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees will be unavailable. We apologise for any inconvenience this may cause you… Read more

Ancestry Member Trees Up and Running

Posted by on 20 May 2010 in General, Site Features, Site Status

Hi everyone, I’m happy to let you know that the Ancestry Member Trees are now up and running again. We were making some upgrades in the tree system last night and encountered bugs that took us a few hours to work through. Our only solution was to take down the trees to fix the problem.  It… Read more

Unplanned Maintenance on Ancestry Member Trees

Posted by Charlene Chen on 19 May 2010 in Site Status

We are currently working on unplanned maintenance on the Ancestry Member Trees system. We expect family trees on Ancestry.co.uk and its related international sites to be down for an extended period today. Be assured that the Ancestry Member Trees system will be available again as soon as the maintenance is completed. We apologise for any… Read more