Comments on: Temporary Site Problems with Ancestry Member Trees

By: carol stanners

carol stanners — Sat, 22 Jan 2011 06:44:34 +0000

Search engine will not operate nor will ancestry allow me to add new facts – response is “please try again later” or “unable to display page” After more than a week this is becoming very frustrating, I have tried disconnecting and reconnecting but still the same scenario. Obviously I am not the only one having problems and would hope that ancestry can fix the site soon

By: Claire Blake

Claire Blake — Thu, 20 Jan 2011 21:14:59 +0000

I am completely unable to get an response from the website – I just can not connect – I have checked my web options and ancestry.co.uk is an apporved site – I can connect to many other websites but no longer to Ancestry – I don’t understand why all of a sudden it is like the website doesn’t even exist!
Typing into the address bar or via a search engine, it just won’t connect me – please offer advice? Thanks

By: David Jones

David Jones — Fri, 14 Jan 2011 17:07:37 +0000

Search engine will NOT operate from the Family Tree or any where else-different problem, same pathetic result

By: Betty Boop

Betty Boop — Fri, 14 Jan 2011 17:06:04 +0000

Well my family tree has gone down – again!

By: Lisa

Lisa — Fri, 14 Jan 2011 16:38:58 +0000

Site broken. I think the gremlins are trying to tell you that you shouldn’t have started messing about with all these ‘updates’ in the first place! Another day wasted, wishful thinking that there’s a chance of getting reimbursed for these lost days research!

By: Kathleen

Kathleen — Fri, 14 Jan 2011 16:34:29 +0000

Yet again at the same time as yesterday we have a problem. Lost all last night and now looks like I will lose tonight as well. Its not good enough guys. Last night it was trees now it is search. Whats happening to this site. It looks like you have advertised too much and now you cannot supply all of us.

By: Tom

Tom — Fri, 14 Jan 2011 16:30:39 +0000

Sorry to have to let you know still problems – Search returns “Check back soon” page. Good luck!

By: ary Ackrill-Smithies

ary Ackrill-Smithies — Fri, 14 Jan 2011 15:45:40 +0000

Is there a problem again? Can’t go back after searching for data. Getting an error message up.

By: Haydn Morris

Haydn Morris — Fri, 14 Jan 2011 09:35:40 +0000

Thanks for getting us back online as quickly as you could guys.
Hope this is permanently resolved now.
Appreciated.

By: chezan

chezan — Thu, 13 Jan 2011 23:55:03 +0000

@ Sue Gould “seconded”