Comments on: New research reveals the skeletons hidden in our family trees

By: Ancestry Australia and New Zealand

Ancestry Australia and New Zealand — Wed, 04 Jan 2012 00:42:21 +0000

Hi John. When you are in the Search box, make sure you have unticked the box “Only records from Australia” which will bring up records from beyond Australia. You can also click on Advanced Search and choose the UK as the Collection Priority. Hope this helps.

By: Ancestry Australia and New Zealand

Ancestry Australia and New Zealand — Wed, 04 Jan 2012 00:40:02 +0000

Hi Wayne. The reason you did not find Gordon Parsons birth record is beacuase our Australian Birth index includes records from 1788-1922 so a birth from 1926 would not be included. You could try searching for a marriage (1788-1950) or death record (1787-1985) if applicable.

By: Ancestry Australia and New Zealand

Ancestry Australia and New Zealand — Wed, 04 Jan 2012 00:35:48 +0000

Hi Sheryl. Sorry to hear you had problems with the site. If this happens again, you can call our Member Services team on 1800 251 838 (from AU) or 0800 442 100 (from NZ) and they can help.

By: John Cooper

John Cooper — Tue, 03 Jan 2012 02:42:51 +0000

I am a member. I have been trying to search the English census. Everytime I try to log on I am put to the Australian records. I have little interest in these records at the moment. Can you please help.
I particularly want to find my father in laws date and place of birth

thank you for your time

John Cooper

By: Wayne Wilson

Wayne Wilson — Sun, 01 Jan 2012 02:24:30 +0000

Are you kidding?

We have just tried to find records to create a family tree for my partner.

We have used known, exact records for her mother and grandfather. We even tried her own, off her birth certificate. Her grandfather, Gordon Parsons, born in Paddington, Sydney (Aust) in 1926, was one of Australia’s most prominent country artists, penning the song ‘The Pub With No Beer’, yes, the one Slim Dusty sang!

To prove that our eyes weren’t failing us I used your system to track my details from my birth certificate, using known, exact records. Apparently, I do not exist either!

Are you kidding? I would love to know what records you are keeping!

Very, very disappointed. Extremely underwhelming indeed. My niece has tracked our family records to medieval England using another service which I am linked to, I’ll try that I think. That services’ monthly and annual charges are less than yours as well.

Finally, I can assure you that the records we used for Gordon Parsons are correct. If you are in doubt, I suggest you contact the Tamworth Country Music Hall of Fame, Hedley Records, and The Wax Museum in Tamworth where you will find indelible records of his existence.

Wayne Wilson and Shanie Cahill.

By: Sheryl Sutherland

Sheryl Sutherland — Wed, 28 Dec 2011 03:37:35 +0000

What is wrong with the Australian Site? I have been trying since 10.30am edst to no avail. Anyone else having the same problems? I have lost a days research..!!!! Not happy Jan..!!!!1