http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/ A hundred years of naming conventions flushed down the toilet Tue, 20 Mar 2012 04:10:57 +0000 hourly 1 http://wordpress.org/?v=3.4.2 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-751 Ancestry.com.au Thu, 20 Jan 2011 22:25:00 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-751 Hi Shirley. We're glad to hear your issue has been resolved and you're now able to upload your tree. Hi Shirley. We’re glad to hear your issue has been resolved and you’re now able to upload your tree.

]]> http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-734 shirleym1510 Thu, 20 Jan 2011 10:53:52 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-734 at last the problem is solved. I had been using Google Chrome, which seems to have been the cause of me not being able to upload my tree. After I received an email from Help suggesting I keep to Internet Explorer 7 or 8 I changed back and now things are back to normal! many thanks. at last the problem is solved. I had been using Google Chrome, which seems to have been the cause of me not being able to upload my tree. After I received an email from Help suggesting I keep to Internet Explorer 7 or 8 I changed back and now things are back to normal! many thanks.

]]> http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-721 Ancestry.com.au Tue, 18 Jan 2011 23:18:52 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-721 Hi Shirley. We're sorry to hear you're experiencing difficulties with uploading a GEDCOM to Ancestry Member Trees. Did you know you can also contact Ancestry Member Services by phone? Please call us on 1800 251 838 (toll free from Australia) between 9am and 4pm AEDT (Monday to Friday) so we can try to resolve your uploading issue as soon as possible. Hi Shirley. We’re sorry to hear you’re experiencing difficulties with uploading a GEDCOM to Ancestry Member Trees. Did you know you can also contact Ancestry Member Services by phone? Please call us on 1800 251 838 (toll free from Australia) between 9am and 4pm AEDT (Monday to Friday) so we can try to resolve your uploading issue as soon as possible.

]]> http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-720 Ancestry.com.au Tue, 18 Jan 2011 23:18:05 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-720 Hi Antonia. We're sorry to hear you're experiencing difficulties with Ancestry Member Trees. Did you know you can also contact Ancestry Member Services by phone? Please call us on 1800 251 838 (toll free from Australia) between 9am and 4pm AEDT (Monday to Friday) so we can try to resolve your tree viewer issue as soon as possible. Hi Antonia. We’re sorry to hear you’re experiencing difficulties with Ancestry Member Trees. Did you know you can also contact Ancestry Member Services by phone? Please call us on 1800 251 838 (toll free from Australia) between 9am and 4pm AEDT (Monday to Friday) so we can try to resolve your tree viewer issue as soon as possible.

]]> http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-718 Shirley Tue, 18 Jan 2011 06:28:34 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-718 I can't agree with Michael. I am still unable to upload my tree. it has been over a week since I first tried and to date my two emails to the help section remain unacknowledged and so have cancelled my subscription. The site is clearly still experiencing problems (seems to be Ancestry Australia only) and the notice saying it was temporary was hidden away in the small blog section at the bottom of the home page, not good service either. I can’t agree with Michael. I am still unable to upload my tree. it has been over a week since I first tried and to date my two emails to the help section remain unacknowledged and so have cancelled my subscription. The site is clearly still experiencing problems (seems to be Ancestry Australia only) and the notice saying it was temporary was hidden away in the small blog section at the bottom of the home page, not good service either.

]]> http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-713 Antonia Pomering Mon, 17 Jan 2011 18:25:43 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-713 I am still having problems with the new trees and have had no response to two emails I have sent asking for technical support. The names are sometimes too small to be legible. I am still having problems with the new trees and have had no response to two emails I have sent asking for technical support. The names are sometimes too small to be legible.

]]> http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/comment-page-1/#comment-684 michael Sat, 15 Jan 2011 07:38:38 +0000 http://blogs.ancestry.com/au/2011/01/14/temporary-site-problems-with-ancestry-member-trees/#comment-684 very useful service, thank you. very useful service, thank you.

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