Temporary site problems with Ancestry Member Trees
We are experiencing some temporary site problems. We apologise for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible. Thank you for your patience.
UPDATE AS OF JANUARY 14, 2011 AT 11:15 AM EDT
We are pleased to inform everyone that the temporary site problem we experienced earlier has now been resolved. Again, we apologise for any inconvenience this might have caused and truly appreciate your patience through this situation.
I am still having problems with the new trees and have had no response to two emails I have sent asking for technical support. The names are sometimes too small to be legible.
I can’t agree with Michael. I am still unable to upload my tree. it has been over a week since I first tried and to date my two emails to the help section remain unacknowledged and so have cancelled my subscription. The site is clearly still experiencing problems (seems to be Ancestry Australia only) and the notice saying it was temporary was hidden away in the small blog section at the bottom of the home page, not good service either.
at last the problem is solved. I had been using Google Chrome, which seems to have been the cause of me not being able to upload my tree. After I received an email from Help suggesting I keep to Internet Explorer 7 or 8 I changed back and now things are back to normal! many thanks.
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very useful service, thank you.