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Card Catalog questions from the October 2009 Search Webinar


Thank you for your participation in the search strategies webinar. We had a wonderful turnout with thousands of comments and questions. We answered as many questions as time allowed. We have a list of the questions asked during the webinar and we’ll be posting answers to the most popular questions and topic areas.

There were many questions about the card catalog and about topics that can be researched using the card catalog.

Scheduled Site Maintenance Wed. October 28


We want to let you know that the Ancestry.com and related Ancestry International sites will be down for about 3 hours for scheduled maintenance on early Wednesday morning beginning at 1 AM Mountain Time (that’s 3 AM ET or 7 AM GMT).  The Ancestry World Archives Project will only be available for offline keying.
During this [...]

“My father is not going to just disappear off the face of the earth…. His story is going to go on with us forever.” –Cathryn Darling, Ancestry.com member


If you’ve ever had the experience of learning about an ancestor whose story has been missing from your family tree for a long time, you understand the need to preserve that story and make sure it never disappears again.
This was Cathryn Darling’s experience, after she learned that her father, who she’d been told had abandoned [...]

Thanks to everyone who joined us for the search webinar


Hi everyone
Thanks to those who joined us for the Search webinar on Wednesday. We had more than 10,700 members registered for the event, which is a record ever for Ancestry.com.
We also appreciate all of the great questions. In total, we had over 1,500, so unfortunately, we’re not going to be able to address these all individually.
In this [...]

Best Strategies for Searching Ancestry.com


Hello everyone,
The search team is excited about our free online webinar about searching Ancestry.com on October 14th at 8:00 PM Eastern Daylight Time. In this webinar, we will show you the best strategies for searching Ancestry.com’s thousands of databases. Improving your search strategies will help you to find more information about your ancestors.
It can take [...]

Searching for Hospital Records


I received the following question this week and thought I’d share what I found here on the blog.
My husband’s grandmother died in Central Islip State Hospital in New York City in 1925. The hospital is now closed and the records apparently have been move to Pilgrim Psychiatric Center. We would like to get more information [...]

Join Ancestry.com This Week at the Federation of Genealogical Societies (FGS) Conference


As a reminder, don’t forget to join Ancestry.com in Little Rock, Arkansas, at the Federation of Genealogical Societies’ Genealogy Conference for four days of family history, classes, exhibit halls and much, much more.
2009 Federation of Genealogical Societies’ Genealogy Conference
September 2–5, 2009
Little Rock Statehouse Convention Center, Little Rock, Arkansas
Free Track [...]

Drouin Collection Update


The Drouin Collection is temporarily unavailable. No other collections are affected, however please do not hesitate to contact Member Services if you have any questions. Further updates will be provided in due course.

Site maintenance POSTPONED until Tues Sept 1, 2009, 1 AM MDT


I posted yesterday about how we were going to perform some site maintenance on Thursday morning at 1am MDT.  We have postponed this planned site maintenance until next Tuesday, September 1, 2009 at 1am MDT.  We apologize if this change causes you any inconvenience.
The Ancestry.com site (and its related Ancestry international sites) will undergo scheduled [...]

More Details and Tips about Member Connect in Family Trees


This is a follow-up to my original post introducing Member Connect.  The area of the site with the most Member Connect features is family trees, so I wanted to give some more details and tips about those features.  I hope it is useful to those of you starting to test out this new feature in [...]