Ancestry.com

Articles About Site Status

Scheduled Site Maintenance Tonight, Wednesday Nov. 18

Posted by Ancestry.com on November 18, 2009 in Site Status

We want to let you know that the Ancestry.com and related Ancestry International sites will be down for about 4 hours for scheduled maintenance tonight (Wednesday, Nov. 18) through early Wednesday morning beginning at 11:30 PM Mountain Time (that’s 1:30  AM ET or 5:30 AM GMT).  The Ancestry World Archives Project will only be available for offline keying. Thank you… Read more

Temporary Site Problems

Posted by Web Operations on November 17, 2009 in Ancestry.com Site, Site Status

We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.

Temporary Site Problems

Posted by Web Operations on October 29, 2009 in Site Status

We are experiencing some temporary site problems with our customer sign-up system. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

Scheduled Site Maintenance Wed. October 28

Posted by Ancestry.com on October 26, 2009 in Site Status

We want to let you know that the Ancestry.com and related Ancestry International sites will be down for about 3 hours for scheduled maintenance on early Wednesday morning beginning at 1 AM Mountain Time (that’s 3 AM ET or 7 AM GMT).  The Ancestry World Archives Project will only be available for offline keying. During… Read more

Temporary Site Problems

Posted by Web Operations on September 17, 2009 in Site Status

We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

Site maintenance POSTPONED until Tues Sept 1, 2009, 1 AM MDT

Posted by Eric Shoup on August 26, 2009 in Site Status

I posted yesterday about how we were going to perform some site maintenance on Thursday morning at 1am MDT.  We have postponed this planned site maintenance until next Tuesday, September 1, 2009 at 1am MDT.  We apologize if this change causes you any inconvenience. The Ancestry.com site (and its related Ancestry international sites) will undergo… Read more

Scheduled site maintenance (Thurs August 27 2009, 1-3 AM MDT)

Posted by Eric Shoup on August 25, 2009 in Site Status

We just wanted to let everyone know that the Ancestry.com site (and its related Ancestry international sites) will undergo scheduled maintenance on Thursday, August 27, 2009 starting at 1am Mountain Time (7am GMT).  We expect Ancestry.com and its related international sites to be down for about 3 hours.  During this same period, portions of the… Read more

Temporary website problems earlier today (now resolved)

Posted by jhodnett on June 23, 2009 in Ancestry.com Site, Site Status

We experienced some temporary issues on the site earlier today that may have caused errors when trying to log in or when using other portions of the website.  We worked to resolve these problems as quickly as possible. We apologize for the inconvenience this may have caused.  We believe these issues lasted less than an… Read more

Brief down time due to site maintenance

Posted by jhodnett on April 21, 2009 in Ancestry.com Site, Site Status

We just completed some site maintenance to replace a piece of faulty hardware and briefly experienced some unanticipated site down time because of this (roughly 1 AM Mountain Daylight time or 7 AM GMT).  This has now been resolved and we apologize for any inconvenience it may have caused.  If you had any troubles accessing… Read more

Scheduled site maintenance (8 April 2009, 1-3 AM MDT)

Posted by jhodnett on April 7, 2009 in Ancestry.com Site, Site Status

We just wanted to let everyone know that the Ancestry.com site will undergo scheduled maintenance on Wednesday, 8 April 2009, from 1 AM to 3 AM Mountain Daylight Time.  We do not expect this to cause any site problems or downtime, but it is possible that some portions of the site may be unavailable during… Read more

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Here you will find informational, and sometimes fun, posts from the folks behind the scenes here at Ancestry.com. We hope you’ll notice just how passionate we are about family history and about the products we’re building to help connect families over distance and time.

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