Temporary Site Problems with Ancestry Member Trees

Posted by Web Operations on January 13, 2011 in Site Status

We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience. UPDATE AS OF JANUARY 13, 2011 AT 5:15 PM MT/7:15 PM ET We are Read More

Scheduled Ancestry.com Blog Maintenance (Tuesday, November 9)

Posted by Heather Erickson on November 9, 2010 in Ancestry.com Site, Site Status

We want to let you know that the Ancestry.com Blog will be down for about 4 hours for scheduled maintenance tonight (Tuesday, Nov. 9) through early Wednesday morning beginning at 9:00 PM Mountain Time (that’s 11:00  PM ET or 3:00 AM GMT). Additionally, the Ancestry.com Rootsweb Community will undergo scheduled maintenance for 12 hours starting at 9:00 PM Mountain Time Read More

Family Tree Maintenance Thursday Morning (July 8th at 12:00 AM MT)

Posted by jhodnett on July 7, 2010 in Ancestry.com Site, Site Status

The Ancestry.com Family Tree Service will undergo scheduled maintenance Thursday morning for about 3 hours beginning at about 12:00 AM Mountain Time (2:00AM Eastern or 11PM Pacific) During this time Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees, and the sections of MyFamily.com Read More

Temporary Search Issues

Posted by Web Operations on May 21, 2010 in Site Status

As many of you may have noticed, we are experiencing some search issues on our site. Though you may have experienced some login issues recently, this problem has been fixed and our development and web operations teams are now working hard on the search problem, which we hope to have resolved as quickly as possible. Read More