We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.

We are experiencing some temporary site problems with our customer sign-up system. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

We just wanted to let everyone know that the Ancestry.com site (and its related Ancestry international sites) will undergo scheduled maintenance on Thursday, August 27, 2009 starting at 1am Mountain Time (7am GMT).  We expect Ancestry.com and its related international sites to be down for about 3 hours.  During this same period, portions of the [...]

We experienced some temporary issues on the site earlier today that may have caused errors when trying to log in or when using other portions of the website.  We worked to resolve these problems as quickly as possible. We apologize for the inconvenience this may have caused.  We believe these issues lasted less than an [...]

We just completed some site maintenance to replace a piece of faulty hardware and briefly experienced some unanticipated site down time because of this (roughly 1 AM Mountain Daylight time or 7 AM GMT).  This has now been resolved and we apologize for any inconvenience it may have caused.  If you had any troubles accessing [...]

We just wanted to let everyone know that the Ancestry.com site will undergo scheduled maintenance on Wednesday, 8 April 2009, from 1 AM to 3 AM Mountain Daylight Time.  We do not expect this to cause any site problems or downtime, but it is possible that some portions of the site may be unavailable during [...]

As an update to our previous post, we wanted to let everyone know that we have resolved many of the issues we were experiencing on the site this morning.  In general the homepage should load properly for you.
The two temporary exceptions are the Quick Links and To-do sections.  For now, these two sections will not [...]

We wanted to let everyone know that we are having some temporary site problems this morning that we are actively working on.  The primary error you may notice is getting a message on the homepage when you are logged-in to the site stating “Everything has been removed from your page.”  We expect this and any [...]

The first two parts of our 3-part upgrade of the Member Trees system have completed without requiring any downtime. 
As I have mentioned in previous posts, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort, [...]