Articles About Site Status
Temporary Site Problems with Search Functionality
We are experiencing some temporary site problems with our search functionality. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible. Thank you for your patience. UPDATE AS OF JUNE, 30, 2011 AT 5:00 PM MT/7:00… Read more
Temporary Site Problems with Ancestry Member Trees
We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible. Thank you for your patience. UPDATE AS OF JANUARY 13, 2011 AT 5:15 PM MT/7:15 PM ET We are… Read more
Scheduled Ancestry.com Blog Maintenance (Tuesday, November 9)
We want to let you know that the Ancestry.com Blog will be down for about 4 hours for scheduled maintenance tonight (Tuesday, Nov. 9) through early Wednesday morning beginning at 9:00 PM Mountain Time (that’s 11:00 PM ET or 3:00 AM GMT). Additionally, the Ancestry.com Rootsweb Community will undergo scheduled maintenance for 12 hours starting at 9:00 PM Mountain Time… Read more
Issues with US 1850, 1860 Census and UK 1871 census.
We are aware of the issues with the US 1850 and 1860 census as well as the UK 1871 census producing strange results in search and having bad links in online trees. We are working on resolving it as quickly as possible. Thank you for your patience. Update: The issue has been resolved, links and… Read more
Family Tree Maintenance Thursday Morning (July 8th at 12:00 AM MT)
The Ancestry.com Family Tree Service will undergo scheduled maintenance Thursday morning for about 3 hours beginning at about 12:00 AM Mountain Time (2:00AM Eastern or 11PM Pacific) During this time Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees, and the sections of MyFamily.com… Read more
Temporary Search Issues
As many of you may have noticed, we are experiencing some search issues on our site. Though you may have experienced some login issues recently, this problem has been fixed and our development and web operations teams are now working hard on the search problem, which we hope to have resolved as quickly as possible.… Read more
Ancestry Member Trees Up and Running
It’s been a long day, but I am happy to report the Ancestry Member Trees are now functioning again. As I mentioned earlier, we were making some upgrades in the tree system last night and encountered bugs that took us many hours to work through. Our only solution was to take down the trees to… Read more
Unplanned Maintenance on Ancestry Member Trees
As an update to our previous post, we want to let you know that we are currently working on unplanned maintenance on the Ancestry Member Trees system. We expect family trees on Ancestry.com and its related international sites to be down for an extended period today. Be assured that the information in your family tree… Read more
Temporary Site Problems
We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.
Intermittent Site Problems
We wanted to let everyone know that we are experiencing some intermittent site problems that have slowed down the site. We are actively working to resolve these issues and apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.
Here you will find informational, and sometimes fun, posts from the folks behind the scenes here at Ancestry.com. We hope you’ll notice just how passionate we are about family history and about the products we’re building to help connect families over distance and time.
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