We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.

Most of you have probably seen the video clips on our site highlighting the success stories of a few of our members. There is a video about Cathryn Darling, who thought her father had abandoned her as a child only to find out through research on Ancestry.com that he was killed in a tragic fishing [...]

To commemorate Veterans Day, Ancestry.com today added more than 600 Navy cruise books to its online collection of military records. This effort is the result of an agreement between Ancestry.com and the United States Navy.
The collection of Navy cruise books, available exclusively online at Ancestry.com, represents nearly 40 years of cruises following World War II [...]

Please be aware that the Ancestry.com Family Tree Service will undergo scheduled maintenance on Tuesday, 10 November 2009, from 1:00 AM to 2:00 AM Mountain Standard Time.
This tree service downtime will affect Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees, and the sections [...]

After listening, researching and testing with members, we decided to make the hot key experience in new search the default method for refining searches.
(Note: I got my dates wrong, it’s Tuesday, November 10th…so just a little more waiting.)
This change will happen on Monday, November 9th, sometime during the day.
The information you enter into your original [...]

Thank you for your participation in the search strategies webinar. We had a wonderful turnout with thousands of comments and questions. We answered as many questions as time allowed. We have a list of the questions asked during the webinar and we’ll be posting answers to the most popular questions and topic areas.

There were many questions about the card catalog and about topics that can be researched using the card catalog.

We are experiencing some temporary site problems with our customer sign-up system. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

At the end of July we launched our new Member Connect feature on Ancestry.com.  Since then we have been gathering feedback from members, analyzing how it has been used, and working to continue to improve it.  I wanted to review some enhancements that were added to Member Connect yesterday, as well as highlight a few [...]

There are multiple theories surrounding the mysterious disappearance of iconic aviator Amelia Earhart, who vanished in 1937 while attempting to be the first woman to fly around the world. Today, Ancestry.com has published a case file revealing some unique details into the investigation of what happened. The 73-page file consists of letters and telegrams sent in [...]

Hi everyone
Thanks to those who joined us for the Search webinar on Wednesday. We had more than 10,700 members registered for the event, which is a record ever for Ancestry.com.
We also appreciate all of the great questions. In total, we had over 1,500, so unfortunately, we’re not going to be able to address these all individually.
In this [...]