AncestryProGenealogists Office and Staff Expand to Help More People Discover their Family History

Posted by Web Operations on May 9, 2016 in Inside our Offices

As the researchers at AncestryProGenealogists moved into their much larger office at 324 S. State Street in Salt Lake City in September 2014, business was growing quickly, and it became evident that even that space would soon be too small. So on May 12, 2016, Ancestry will unveil a renovated addition that brings the company’s Read More

Temporary Site Problems with Search Functionality

Posted by Web Operations on June 30, 2011 in Site Issues, Website

We are experiencing some temporary site problems with our search functionality. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience. UPDATE AS OF JUNE, 30, 2011 AT 5:00 PM MT/7:00 Read More

Temporary Site Problems with Ancestry Member Trees

Posted by Web Operations on January 13, 2011 in Site Issues

We are experiencing some temporary site problems. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience. UPDATE AS OF JANUARY 13, 2011 AT 5:15 PM MT/7:15 PM ET We are Read More

Temporary Search Issues

Posted by Web Operations on May 21, 2010 in Site Issues

As many of you may have noticed, we are experiencing some search issues on our site. Though you may have experienced some login issues recently, this problem has been fixed and our development and web operations teams are now working hard on the search problem, which we hope to have resolved as quickly as possible. Read More

Temporary Site Problems

Posted by Web Operations on May 19, 2010 in Site Issues

We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.

If you are still seeing the “Check back soon”

Posted by Web Operations on January 23, 2010 in Site Issues

If you are still seeing the “Check back soon” page, try clearing your cache. To do this, please see the instructions in the Ancestry.com Help page at http://bit.ly/76G7CA. After clearing your cache, if you are still having difficulties, please email AncestryBlog@ancestry.com, and include your username and detailed information about your situation (including browser being used Read More

Temporary Site Problems Resolved

Posted by Web Operations on January 22, 2010 in Site Issues

Last night we experienced some temporary site problems on our home page. Our development and web operations teams worked on the problem overnight and it has now been resolved. We apologize for any inconvenience this might have caused and truly appreciate your patience through this situation.

problem resolved

Posted by Web Operations on December 27, 2009 in Site Issues

We are pleased to inform everyone that the temporary site problem we experienced earlier has now been resolved.  Again, we apologize for any inconvenience this might have caused and truly appreciate your patience through this situation.

problem with international sites

Posted by Web Operations on December 27, 2009 in Site Issues

We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.

Temporary Site Problems

Posted by Web Operations on November 17, 2009 in Site Issues, Website

We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.