We have recently been working with Symantec, the makers of Norton Internet security products, on an issue one of their programs causes with our Enhanced Image Viewer. If you are able to load an original image, but then your browser freezes or locks up and you have Norton Internet security products installed, Norton assures us Read More
Kendall Hulet has served as our Senior Vice President of Product Management at Ancestry since March 2015. He joined the Company in 2003 has held a variety of roles in the product organization including Director of International Product Management and most recently Vice President of Product Management for AncestryDNA. During his tenure, he was deeply involved in some of the most popular innovations at Ancestry, including the “Shaky Leaf” hinting system that has delivered over five billion discoveries; the Ancestry Family Tree system that has led to the creation of over 70 million family trees containing six billion ancestors; and the creation of the award winning Ancestry mobile app, which has been downloaded more than 12 million times.
Thanks for your feedback on the new search interface at Ancestry.com. I assure you that we are reading through your feedback and thinking about how we can better meet your needs with the new search. I thought that one person in particular, Jerry Bryan, had some very insightful comments—I love getting specific examples—it really helps us Read More
My last post about our new search received a number of comments from concerned readers about the new search experience. I’d like to address some of them in this post. Before I begin, I think that it is important to explain that most people really like the new search interface. According to our research, over Read More
I’m pleased to announce that Ancestry’s new search preview is now available to all Ancestry users! Based on thousands of pieces of customer feedback, we’ve completed some new search features that we believe will make searching for records about your ancestors easier, faster and more effective. You can now switch to the new search and Read More
Over the past year, we’ve taken a close look at the Ancestry search process and asked our customers what issues they face when trying to find content on our site. Based on this feedback, we’ve been working on some new search features that we believe will make searching for records about your ancestors easier, faster Read More
Thank you all for your great feedback and comments on my last post. I want to address the topics you’ve raised one by one over the next few weeks. I have to start somewhere, so today I’ll address the desire for a more powerful way to search that reduces irrelevant results. Here are a few Read More
Hi, my name is Kendall Hulet, and I’m the product manager responsible for Ancestry’ s search functionality. As this is my inaugural blog post, I want to introduce myself a bit. I’ve been with Ancestry for over 4 years, managing mainly search and content projects. Although I had prior experience with search technology, I was Read More