Member Trees: Merge Duplicate People

Posted by jhodnett on December 7, 2012 in Ancestry.com Site, Family Trees

A lot of people have asked over the years how to clean up duplicates in their Ancestry Member Tree.  If you are one of the people who discovered that your mysterious distant cousin Mary was really the same person as Uncle George’s wife Mary, then you’ll be happy to learn that we have a solution that Read More

Scheduled Family Tree Maintenance (24 Aug, 1:00-3:00 AM MDT)

Posted by jhodnett on August 23, 2011 in Family Trees

Please be aware that Ancestry.com Member Trees will undergo scheduled maintenance early Wednesday morning, 24 August 2011, from about 1:00 AM to 3:00 AM Mountain Daylight Time.  We will be updating the servers that provide member uploaded photos, so some portions of Ancestry Member Trees, My Canvas, and any other areas of the site that display member contributed images, will Read More

Family Trees: New Tree Viewer Launch

Posted by jhodnett on January 5, 2011 in Ancestry.com Site, Family Trees

Last November, we launched a new tree viewer in an optional preview.  If you chose to view your tree using the new view, we gave you the opportunity to tell us what you thought of the changes we’ve made.  Based on the overwhelmingly positive feedback, we’re turning off the old view and making the new Read More

Scheduled Family Tree Maintenance (6 January, 1:00-2:00 AM MST)

Posted by jhodnett on January 4, 2011 in Ancestry.com Site, Family Trees

Please be aware that the Ancestry.com Family Tree Service will undergo scheduled maintenance early Thursday morning, 6 January 2011, from about 1:00 AM to 2:00 AM Mountain Standard Time.  This downtime will affect Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees, and the sections of Read More

Scheduled Family Tree Maintenance (6 December, 12:01-2:00 AM MST)

Posted by jhodnett on December 3, 2010 in Ancestry.com Site

Please be aware that the Ancestry.com Family Tree Service will undergo scheduled maintenance early Monday morning, 6 December 2010, from about 12:01 AM to 2:00 AM Mountain Standard Time. This downtime will affect Ancestry Member Trees, OneWorldTree, some portions of My Canvas, the sections of the Home Page that are related to Member Trees, and the sections of Read More