I posted yesterday about how we were going to perform some site maintenance on Thursday morning at 1am MDT.  We have postponed this planned site maintenance until next Tuesday, September 1, 2009 at 1am MDT.  We apologize if this change causes you any inconvenience.
The Ancestry.com site (and its related Ancestry international sites) will undergo scheduled [...]

We just wanted to let everyone know that the Ancestry.com site (and its related Ancestry international sites) will undergo scheduled maintenance on Thursday, August 27, 2009 starting at 1am Mountain Time (7am GMT).  We expect Ancestry.com and its related international sites to be down for about 3 hours.  During this same period, portions of the [...]

The first two parts of our 3-part upgrade of the Member Trees system have completed without requiring any downtime. 
As I have mentioned in previous posts, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort, [...]

The first part of our 3-part upgrade of the Member Trees system completed successfully on Friday without requiring any downtime. 
As I mentioned last week, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort, we [...]

Our online Member Trees system continues to grow extremely fast.  We are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort, we will be upgrading some software on the servers that house this [...]

I wanted to give everyone a quick update on a few of the changes that have been made to improve site performance over the past few weeks.  We recognize we are by no means done.  These represent our first set of improvements:
1. Compression:  Across the site we’ve compressed the code that has to be downloaded [...]

I posted this week about last Saturday’s planned maintenance and the issues that ensued.  Our data center provider has corrected the problem they experienced last week and will proceed with their planned maintenance this weekend.
Maintenance will begin on Friday, 6 February 2009 at midnight (MST) and finish on Saturday, 7 February 2009 at 8:00 [...]

Our data center provider performed routine maintenance on their infrastructure between midnight and 6am Saturday morning.  Due to some unexpected issues that arose related to this maintenance, we took protective actions to take a bank of servers offline.  Other companies hosted in that facility did the same.  As a result, parts of our Ancestry sites [...]

We frequently get questions from Ancestry users wanting to know what feature changes we have made recently.  In 2009, we are going to increase our communication via the blog to address this very question on an on-going basis.  To kick off the New Year right, we are holding a webinar next week to discuss key [...]