Articles by Eric Shoup
Ancestry Member Trees Up and Running
It’s been a long day, but I am happy to report the Ancestry Member Trees are now functioning again.
As I mentioned earlier, we were making some upgrades in the tree system last night and encountered bugs that took us many hours to work through. Our only solution was to take down the trees to fix… Read more
Unplanned Maintenance on Ancestry Member Trees
As an update to our previous post, we want to let you know that we are currently working on unplanned maintenance on the Ancestry Member Trees system. We expect family trees on Ancestry.com and its related international sites to be down for an extended period today.
Be assured that the information in your family tree is… Read more
Site maintenance POSTPONED until Tues Sept 1, 2009, 1 AM MDT
I posted yesterday about how we were going to perform some site maintenance on Thursday morning at 1am MDT. We have postponed this planned site maintenance until next Tuesday, September 1, 2009 at 1am MDT. We apologize if this change causes you any inconvenience.
The Ancestry.com site (and its related Ancestry international sites) will undergo scheduled… Read more
Scheduled site maintenance (Thurs August 27 2009, 1-3 AM MDT)
We just wanted to let everyone know that the Ancestry.com site (and its related Ancestry international sites) will undergo scheduled maintenance on Thursday, August 27, 2009 starting at 1am Mountain Time (7am GMT). We expect Ancestry.com and its related international sites to be down for about 3 hours. During this same period, portions of the… Read more
Site Maintenance Wednesday morning
The first two parts of our 3-part upgrade of the Member Trees system have completed without requiring any downtime.
As I have mentioned in previous posts, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows. As part of this effort,… Read more
Site Maintenance Tuesday morning
The first part of our 3-part upgrade of the Member Trees system completed successfully on Friday without requiring any downtime.
As I mentioned last week, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows. As part of this effort, we… Read more
Planned Maintenance this Friday morning
Our online Member Trees system continues to grow extremely fast. We are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows. As part of this effort, we will be upgrading some software on the servers that house this… Read more
Site Performance Update
I wanted to give everyone a quick update on a few of the changes that have been made to improve site performance over the past few weeks. We recognize we are by no means done. These represent our first set of improvements:
1. Compression: Across the site we’ve compressed the code that has to be downloaded… Read more
Planned Maintenance this Saturday morning (2/7)
I posted this week about last Saturday’s planned maintenance and the issues that ensued. Our data center provider has corrected the problem they experienced last week and will proceed with their planned maintenance this weekend.
Maintenance will begin on Friday, 6 February 2009 at midnight (MST) and finish on Saturday, 7 February 2009 at 8:00… Read more
Site Maintenance last Saturday morning
Our data center provider performed routine maintenance on their infrastructure between midnight and 6am Saturday morning. Due to some unexpected issues that arose related to this maintenance, we took protective actions to take a bank of servers offline. Other companies hosted in that facility did the same. As a result, parts of our Ancestry sites… Read more
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