Past Articles

MyCanvas Finds a New Home in Alexander’s

Posted on August 19, 2014 in MyCanvas

This past June, we announced that we were retiring the MyCanvas website and service in September 2014. We’ve heard from many people who love MyCanvas and hate the idea of it going away. Well, we have some good news for you: It’s not going away after all! We were successful in finding a new home for… Read more

Ancestry.com Focuses on Core Offerings

Posted on June 4, 2014 in Ancestry.com Site

We’re proud of the variety of products we’ve created over the years that enable people to discover, preserve and share their family history. We recognize that there are a lot of ways that we, as a company, can make family history easier, more accessible and more fun for people all over the world. And we’re… Read more

Ancestry Member Trees Up and Running

Posted on May 20, 2010 in Site Status

It’s been a long day, but I am happy to report the Ancestry Member Trees are now functioning again. As I mentioned earlier, we were making some upgrades in the tree system last night and encountered bugs that took us many hours to work through. Our only solution was to take down the trees to… Read more

Unplanned Maintenance on Ancestry Member Trees

Posted on May 19, 2010 in Site Status

As an update to our previous post, we want to let you know that we are currently working on unplanned maintenance on the Ancestry Member Trees system. We expect family trees on Ancestry.com and its related international sites to be down for an extended period today. Be assured that the information in your family tree… Read more

Site maintenance POSTPONED until Tues Sept 1, 2009, 1 AM MDT

Posted on August 26, 2009 in Site Status

I posted yesterday about how we were going to perform some site maintenance on Thursday morning at 1am MDT.  We have postponed this planned site maintenance until next Tuesday, September 1, 2009 at 1am MDT.  We apologize if this change causes you any inconvenience. The Ancestry.com site (and its related Ancestry international sites) will undergo… Read more

Scheduled site maintenance (Thurs August 27 2009, 1-3 AM MDT)

Posted on August 25, 2009 in Site Status

We just wanted to let everyone know that the Ancestry.com site (and its related Ancestry international sites) will undergo scheduled maintenance on Thursday, August 27, 2009 starting at 1am Mountain Time (7am GMT).  We expect Ancestry.com and its related international sites to be down for about 3 hours.  During this same period, portions of the… Read more

Site Maintenance Wednesday morning

Posted on February 24, 2009 in Ancestry.com Site, Site Status

The first two parts of our 3-part upgrade of the Member Trees system have completed without requiring any downtime.  As I have mentioned in previous posts, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort,… Read more

Site Maintenance Tuesday morning

Posted on February 23, 2009 in Ancestry.com Site, Site Status

The first part of our 3-part upgrade of the Member Trees system completed successfully on Friday without requiring any downtime.  As I mentioned last week, we are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort, we… Read more

Planned Maintenance this Friday morning

Posted on February 19, 2009 in Ancestry.com Site, Site Status

Our online Member Trees system continues to grow extremely fast.  We are spending a lot of effort behind-the-scenes to upgrade this system so that it will continue to meet customer needs as it grows.  As part of this effort, we will be upgrading some software on the servers that house this system.  These servers also… Read more

Site Performance Update

Posted on February 6, 2009 in Site Status

I wanted to give everyone a quick update on a few of the changes that have been made to improve site performance over the past few weeks.  We recognize we are by no means done.  These represent our first set of improvements: 1. Compression: Across the site we’ve compressed the code that has to be… Read more