Articles by David Graham

Ancestry.com Monthly Newsletter in Your Online Messages Inbox

Today, for the first time, you should notice an important email communication delivered to your Ancestry.com Messages inbox: the Ancestry.com Monthly Update, our monthly newsletter.

The online Messages feature is a place where members can anonymously contact one another to share research about common ancestors, as well as where we can send important company communications to all… Read more

Retiring Member Connections from Ancestry.com

As we continue to offer better ways for you to find members who share your research interests, our job is to make sure that the tools we provide on Ancestry.com are useful and easy.  One feature that we’ve looked at closely in this regard is an older feature called “Member Connections” (not to be confused… Read more

Enhancements to Member Connect

At the end of July we launched our new Member Connect feature on Ancestry.com.  Since then we have been gathering feedback from members, analyzing how it has been used, and working to continue to improve it.  I wanted to review some enhancements that were added to Member Connect yesterday, as well as highlight a few… Read more

More Details and Tips about Member Connect in Family Trees

This is a follow-up to my original post introducing Member Connect.  The area of the site with the most Member Connect features is family trees, so I wanted to give some more details and tips about those features.  I hope it is useful to those of you starting to test out this new feature in… Read more

Member Connect: Discover More by Connecting with Other Members

We hear from our members all the time that some of their most meaningful family history experiences have come from connecting with another Ancestry.com member who has rich information about one of their ancestors. That’s why we’re excited to announce the launch of Member Connect, a new feature that will make it easier than ever… Read more

Temporary website problems earlier today (now resolved)

We experienced some temporary issues on the site earlier today that may have caused errors when trying to log in or when using other portions of the website.  We worked to resolve these problems as quickly as possible. We apologize for the inconvenience this may have caused.  We believe these issues lasted less than an… Read more

Coming Soon: A new way to connect with others researching your ancestors

Collaborating with others who are also researching your ancestors can provide truly amazing experiences.  Here are just a couple experiences I heard about from two Ancestry.com members in the last couple weeks.

One member whose grandmother was adopted and had never known her mother was contacted by a descendant of his grandmother’s brother and his family… Read more

Brief down time due to site maintenance

We just completed some site maintenance to replace a piece of faulty hardware and briefly experienced some unanticipated site down time because of this (roughly 1 AM Mountain Daylight time or 7 AM GMT).  This has now been resolved and we apologize for any inconvenience it may have caused.  If you had any troubles accessing… Read more

Scheduled site maintenance (8 April 2009, 1-3 AM MDT)

We just wanted to let everyone know that the Ancestry.com site will undergo scheduled maintenance on Wednesday, 8 April 2009, from 1 AM to 3 AM Mountain Daylight Time.  We do not expect this to cause any site problems or downtime, but it is possible that some portions of the site may be unavailable during… Read more

Some improvements to the online Messages feature

I had posted previously about our new online Messages feature and I just wanted to give an update about some improvements we’ve made to it, largely based on your feedback.
The improvement I am most excited about is the addition of “Ancestor Links” in messages.  Some of the member trees on Ancestry.com are private and to… Read more