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About Anne Mitchell
Anne Gillespie Mitchell is a Senior Product Manager at Ancestry.com. She is an active blogger on Ancestry.com and writes the Ancestry Anne column and also writes for Ancestry Reference Desk She has been chasing her ancestors through Virginia, North Carolina and South Carolina for many years, and is pursuing her CG certification.

Articles by Anne Mitchell

Search is experiencing intermittent issues.

Posted on February 25, 2010 in Ancestry.com Site, Site Status

Our search has been experiencing intermittent technical issues this morning. We are working on the problem and apologize for any inconvenience this has caused. Update: We are also experiencing some intermittent technical issues with Ancestry Family Trees and are actively working to resolve them.  We hope to have everything resolved shortly.  Thank you again for… Read more

New filtering options coming to new search

Posted on February 24, 2010 in Searching for Records

You’ve been asking for better ways to control your results. Over the next couple of months, we will be launching two new sets of filters in new search. One will be a name filter, with specific options for first and last names, and the other will be a place filter. Here’s a quick preview: Name… Read more

Ancestry Search: Improved Collection Filters

Posted on February 10, 2010 in Searching for Records

As we mentioned last month, we will be launching a series of filters in new search with the aim of giving the experienced searcher a lot more control over his searches and therefore making it much easier to understand search results. Early on Thursday Feb 11, we will be launching our improved Collection Filters, which… Read more

Ancestry Search: Controlling your results with filters

Posted on January 12, 2010 in Searching for Records

We believe that 2010 is going to be an exciting year for Search at ancestry.com. As you know, we launched expanded wild card functionality at the beginning of this year. But that was only the start of things to come. Having spent much of last year listening to what you wanted, we will be launching… Read more

Ancestry Search: Improved Wildcard flexibility

Posted on January 4, 2010 in Searching for Records

Improved Wildcard flexibility has been one of the our most requested feature updates. So to start out 2010 on a happy note, we’ve updated our wildcard functionality. Previously, you had to use three characters and then either a * or a ?. We’ve made a few changes: Now you can put a wildcard first, such… Read more

Improved Data Collection Search Pages

Posted on December 15, 2009 in Searching for Records

Over the coming months, we’re going to be looking closely at a number of aspects of Search, and listening to your feedback to improve them where appropriate. In particular we’ve heard that you want to have more control over how you search and browse into our data collections. Tomorrow, December 16th, we’ll be launching the… Read more

State and Country Pages in Old Search

Posted on November 18, 2009 in Searching for Records

Currently the State and Country Pages in old search (the pages you get to when you click on the maps on the search home page) are not listing data collections as they usually do. We are aware of the problem and are working on fixing it quickly. Both old and new search are working correctly,… Read more

Refine your searches in fewer steps in new search

Posted on November 7, 2009 in Ancestry.com Site, Searching for Records

After listening, researching and testing with members, we decided to make the hot key experience in new search the default method for refining searches. (Note: I got my dates wrong, it’s Tuesday, November 10th…so just a little more waiting.) This change will happen on Monday, November 9th, sometime during the day. The information you enter… Read more

Some updates on the enhanced image page.

Posted on August 27, 2009 in Ancestry.com Site, Searching for Records

More data collections launched with the enhanced image page We launched more data collections in the new enhanced image viewer yesterday. Here is the list of data collections that are currently available in the new format: 1871 Census of Canada 1870 United States Federal Census 1871 Wales Census 1871 England Census 1871 Isle of Man… Read more

Updates to the enhanced image page

Posted on August 3, 2009 in Searching for Records

New vs Old Search I know this isn’t really about the enhanced image page, but some of you have ended up in in the New Search interface and would like to go back to old. If at the top of the Ancestry.com search homepage you see this:

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