Ancestry is proud to have made a significant investment this year to bring valuable new content and records to the Ancestry site. In 2015, we’ve made 220 million searchable historical records from Mexico available, more than 170 million pages from the largest collection of U.S. will and probate records, among others. We’ve also introduced new features such as Ancestry Academy and major advancements for AncestryDNA.
We remain dedicated to helping people gain new levels of understanding about their lives, and who and what led to them, harnessing the information found in family trees, historical records and genetics. As a company, we’re also continually evaluating ways to focus our efforts to provide the most impact and best product experience for our users through our core offerings.
True to this focus, we’ve taken a hard look at the declining desktop software market and the impact this has on being able to continue to provide product enhancements and support that our users need. With that, we’ve made the decision to stop selling Family Tree Maker as of December 31, 2015.
Our subscription business and website, on the other hand, continue to grow and we are doubling down our efforts to make that experience even better for our Ancestry community.
Ancestry will continue to support current owners of Family Tree Maker at least through January 1, 2017. During this time, all features of the software, including TreeSync™, will continue to work, and Member Services will be available to assist with user questions. We will also address major software bugs that may occur, as well as compatibility updates.
These changes are never easy, but by focusing our efforts, we can concentrate on continuing to build great products for our loyal Ancestry community.
If you have inquiries regarding Family Tree Maker, please reach out to our Member Services team. We’ll also provide updates on our blog as needed leading up to January 1, 2017.
UPDATE: Please note we have curated your feedback and provided some additional answers in this post.
UPDATE #2: On February 2nd we announced two new agreements that provide choices to preserve your work in ways that matter to you:
(1) Software MacKiev is acquiring the Family Tree Maker software line as publisher for both Mac and Windows versions. This new agreement means you will receive software updates and new versions from Software MacKiev, and have the ability to purchase new versions of Family Tree Maker from Software MacKiev as they are released.
(2) We have made an agreement with RootsMagic to connect Ancestry with the RootsMagic software by the end of 2016. With this new relationship, RootsMagic can serve as your desktop family tree software, while having access to Ancestry hints, Ancestry searches, and the ability to save your tree on Ancestry.
You can read the whole announcement here:
We ask for your patience as Ancestry’s product team works with Software MacKiev and RootsMagic. As soon as we have an update, we will make another announcement. For now, just know these options are coming and will be in place before the end of the year to ensure you do not have a break in tree syncing and preserving the work you have already done.
About Kendall Hulet
Kendall Hulet has served as our Senior Vice President of Product Management at Ancestry since March 2015. He joined the Company in 2003 has held a variety of roles in the product organization including Director of International Product Management and most recently Vice President of Product Management for AncestryDNA. During his tenure, he was deeply involved in some of the most popular innovations at Ancestry, including the “Shaky Leaf” hinting system that has delivered over five billion discoveries; the Ancestry Family Tree system that has led to the creation of over 70 million family trees containing six billion ancestors; and the creation of the award winning Ancestry mobile app, which has been downloaded more than 12 million times.