About Anne Gillespie Mitchell

Anne Gillespie Mitchell is a Senior Product Manager at Ancestry.com. She is an active blogger on Ancestry.com and writes the Ancestry Anne column. She has been chasing her ancestors through Virginia, North Carolina and South Carolina for many years. Anne holds a certificate from Boston University's Online Genealogical Research Program, and is currently on the clock working towards certification from the Board for Certification of Genealogists. You can also find her on Twitter, Facebook and Finding Forgotten Stories.

4 Comments

Robert 

I miss a lot because Ancestry has been messed up since July and it’s why many of us are not renewing. Instead of lip service, how about fixing the many problems a large segment of users are having first.

December 2, 2013 at 2:31 pm
Bill Holmes 

Really getting tired of calling about little thing like not being able to remove a census report added in error, trying to add media to a entry and not being able to etc. etc. and being told it is because of the newest version of Internet Explorer? Fix it so it works or renewal will be a major decision for me. The wait today of 16 minutes for customer service does not help either.

December 2, 2013 at 8:23 pm
Nancy 

I have made all my trees private after finding that the photos and documents I was sharing for other researchers have been plastered all over Google. I know nothing we put on the internet is private, but I didn’t expect you to share it outside of this site. I also am annoyed that you no longer show me just who is copying my media to their trees. I used this as a resource for finding out who else was researching the same folks as I. And why can’t I pull up the profiles of people by using their user names?

December 4, 2013 at 6:00 pm
Betty Fouts 

Looking for thomas elsebury ellington

December 10, 2013 at 7:46 pm