Comments on: Ancestry iOS App Gets a Whole New Look and Feel With Some Great New Features The official blog of Ancestry Thu, 30 Jul 2015 13:13:47 +0000 hourly 1 By: Endlsdremr Fri, 14 Feb 2014 13:38:59 +0000 Since I updated, I can no longer use this app on my first generation iPad. The app crashes everytime you open it. Either do not download this app, or do not update if you have an older version on your iPad.

I used to love showing my older relatives our family tree on my tablet, without having to connect to a wifi source. The update has taken that away not only from me, but from generations of people who may not be tech savvy enough to traverse the Internet and ancestry website (as my 85 year old grandfather and 60 year old mother).

I don’t need Facebook integration, I need an app that works. Please updat for iPads that can not upgrade to the new iOS.

By: Daniel Haubrich Tue, 07 Jan 2014 00:30:34 +0000 When I try to update a death date for family members in my family, I don’t have the option to edit the date only the sex and name.

Please help.



By: Jason Aguirre Thu, 26 Dec 2013 18:35:59 +0000 My grandmother is very upset about the added timeline events. Does anyone have a way to remove them?! I’ve seen a screenshot about turning them off in Family Tree Maker but I don’t think she has that and I don’t want to get it for her if it doesn’t affect the app. Does anyone know if there is a dedicated message board for this app?

By: Helen Topp Wed, 06 Nov 2013 05:32:29 +0000 When I downloaded the new update to my ipad 3, I completely lost all my Family Trees. There is only a blank screen. Can I take off the updated version?

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By: ralphshumaker Sun, 27 Oct 2013 17:57:09 +0000 The “correcting a relationship” needs clarification, in my opinion. Maybe a couple more screenshots.

By: Deborah Young Thu, 24 Oct 2013 14:57:46 +0000 Well you updated…the colors for male and female are quite bright and a little irrational to the eye….your former colors were subtle and more pleasing to the eye when you have many older ancestors with no photo.

Next you think the timeline is great? Well, if I wanted the history lesson
I can always look that up …but cluttering my family tree with information
That may or may not be relevant to me is quite irritating to say the least.
I am interested I the basics when researching….name ninth marriage death and locations where my ancestors lived or worked. Not having any option to control my own family tree timeline is frankly an insult.
Only someone who never studied history would need the idiots pass to know that there was WWII or the grat war or the depression…etc….

Your users in the past asked for a delete option …..I am requesting that
A paid subscriber have choices. I don’t see choices and it is upsetting that you would dump excess information into a family timeline that one
Must pay for extra ink to print.

To all of you on the old system….don’t upgrade till they fix this mess!

Facebook ….well there are a lot of users out there who lovem and those who don.t use them. Count me in the last group. Again, no choices!
Facebook is quite intrusive and the fact that you would allow them to scan our data for potential matches that you can push our way is an insult to our privacy.

By: Zora Ferrel Tue, 01 Oct 2013 01:48:08 +0000 These are great features! A lot of iOS users will surely find these wonderful. Thanks for sharing.

By: Sharon Hobart Sun, 29 Sep 2013 03:08:08 +0000 When is the Mac Version going to be updated to stay in sync with the newer Windows versions?

By: Angela Murphy Sat, 28 Sep 2013 08:14:32 +0000 I was hoping to see that the new version had resolved the problem with duplicates. Some months ago the software started to create 4 duplicate people records and these are now cluttering up my tree. I have searched on a number of forums and this seems to be connected with macs – and probably with creating new records with the iPad app which I like a lot otherwise. No response anywhere from Ancestry (avoiding responsibility?) except to point to merge. Is this problem now resolved ? New version not attractive until issues relating to Timeline clutter, left-hand list, photo problems and merge functionality are resolved. Also would need reassurance that it is very clear that the Facebook connection is option only & cant be implemented accidentally. IMHO this is promoted to help Ancestry marketing as with other apps. Would prefer it not to be there. No privacy. .