Comments on: New Search Results Page On Ancestry.com http://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/ The official blog of Ancestry Sun, 02 Aug 2015 23:14:36 +0000 hourly 1 http://wordpress.org/?v=4.2.2 By: Misty Pinettehttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-211680 Sat, 15 Mar 2014 18:50:01 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-211680 This new search is a nightmare have not been able to do anything since the change. the old search was just fine. I have been a member since 2003 and it looks like I wont renew if you dont get back to the old search.

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By: bonnie monsourhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-210576 Thu, 13 Mar 2014 16:36:29 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-210576 Since 2001 with ancestry. I am not getting what I paid for in January of 2014 OLD SEARCH OPTION (THE EASY WAY) YOU DID NOT EVEN TELL US IT WAS ELIMINATED MARCH 7, 2014. IT IS SNEAKING IT IN ON US. THAT IS NOT GOOD CUSTOMER SERVICE.
Old Search vs New Search Too many times to edit. I have to go back and forth and try to find out what the system want. THE EDIT OPTION SHOULD BE AT THE BOTTOM OF THE RESULTS PAGE.

THE OPTION SHOULD BE BROUGHT BACK TO LIST CENSUS RESULTS BY MATCH OR ALPHABETICAL. A WASTE OF TIME NEW WAY.

I COULD GO ON AND ON, BUT YOU DO NOT CARE.

I AM REQUESTING TO BE GRANDFATHERED IN TO USE THE OLD WAY UNTIL MY SUBSCRIPTION IS ENDED IN JULY OF 2014. BECAUSE I AM NOT GETTING WHAT I PAID FOR. THEN I WILL NOT CONTINUE WITH ANCESTRY KNOWING I CAN ONLY USE THE NEW SEARCH. I WILL COMPLAIN NO MORE.”PLEASE DO NOT SEND ME INSTRUCTION TO HELP POOR LITTLE ME” DO NOT NEED THEM AND DO NOT WANT THEM.
THANKS FOR NOTHING FROM A 40 YEAR RESEARCHER

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By: Mika Jacksonhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-209570 Wed, 12 Mar 2014 01:57:25 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-209570 This new search with the sliders is a joke. It doesn’t work. I am running out of time and energy with this and am pulling my tree

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By: Kathyhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-147784 Mon, 28 Oct 2013 19:00:50 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-147784 The new search results are very difficult to read. The person’s name is not highlighted and I have to search for it on the page. That takes so much time and is annoying at the same time. I do not like it at all.

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By: BEEhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-146022 Thu, 24 Oct 2013 11:15:41 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-146022 I doubt that anyone is reading these old blogs, but I absolutely hate “SEARCH”!!!!

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By: TLPhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-121501 Fri, 30 Aug 2013 15:38:07 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-121501 I have been a member of Ancestry since its inception. Due to the fact that they did away with the Old Search, I am letting my subscription lapse. I will be deleting my tree with over 3,000 people on it. I was thinking about signing up for DNA through Ancestry, but will now go to another company. That is how much I hate the New Search. It is time consuming since a basic search brings up thousands of irrelevant hits. The layout is confusing. I have to constantly go in and uncheck certain details that ANCESTRY thinks I should search for. I can no longer find ANY of my corrections on my own family members where the transcribers erred. 10 years…. Gone. And to top it all off, THEY DO NOT CARE. They do not respond to Emails and they do not care! Goodbye Ancestry.com

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By: Donna Harrishttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-110409 Tue, 30 Jul 2013 15:41:19 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-110409 The new search changes have their benefits; however, please consider an age-old request and allow for SORTING THE COLUMNS in the search results!!

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By: Denise McDonaldhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-109324 Fri, 26 Jul 2013 02:06:06 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-109324 I have been a long time customer of Ancestry.com and have found so much information for my tree. I have always raved about your product. However, I am not happy with the new search. Records that should come up on the first page don’t appear when all the correct search criteria is matched. It pulls up people with totally different names! I don’t understand what has happened. You make us have to search page after page when the document should be in the top search results. I am very unhappy with this change and have noted on facebook genealogy groups that this is a major problem with researchers. I have never thought I would change from Ancestry.com, but unfortunately unless these issues are resolved, I may be forced to make this change. People are looking elsewhere. I think Ancestry.com should heed your users’ opinions and actually do something about it.

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By: FHC Librarianhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-104211 Wed, 03 Jul 2013 03:12:48 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-104211 8:12 pm

I guess I will continue to post to this and any other blog I can find regarding the Ancestry site. Pardon me if I am redundant.

I know Ancestry says only 2% use Old Search. FYI: All Family History Centers use only New Search. Old Search is not available, and neither are the trees. You also can’t create a tree on the site. This is called the Library Version. Our local Public Libraries use that as well as many genealogical societies. That would tilt the percentages! I don’t know how it is for non-paying users. I pay every year and yes, it is costly. I still say I get good value for my money.

Ancestry is going to change more than the search tool. The image viewer and the way one saves a record to a person in the trees is going to change. I’m paying more attention to these planned future changes and Ancestry does ask for your feedback. Folks are just going to have to dig in and write reasons about what you do/don’t like and why. It isn’t enough just to say, “Keep Old Search” and “Keep the Basic Viewer.” I know it is hard for some people to write and explain all this but it would be better if we try. I post a lot and it is time consuming. Mostly I write in Word and then copy and paste. It would be easier to verbalize everything, but it may not be practical from Ancestry’s point of view. It would be more time consuming and costly. They are a business and the bottom line is to make money. I do think they overdo the commercials on radio and TV. That is NOT cheap!

I notice more trees on Ancestry are name gatherers and I notice more mistakes from tree hints. That is not Ancestry’s fault but the lack of experience of newbies. We all know one must document your sources for accuracy. Suggest alternate names and other details when you get the chance. Most of the previews have this option before or after you actually look at a scanned record. Eventually they will get added if they are logical, such as corrections for bad transcriptions. There are enormous amounts of bad transcriptions in all records.

Watch the videos and try New Search so you can express your opinions and feelings intelligently. You can do it. You are the experienced users who know all the tricks. Continue to use the Old Search if that is your preference, but Ancestry needs feedback on the reasons why. I like the smooth, fast, concise, less clicky, more pertinent results I get from Old Search and will use it until they offer something better, or I croak, which may come sooner : <).

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By: BEEhttp://blogs.ancestry.com/ancestry/2013/05/16/new-search-results-page-on-ancestry-com/#comment-103824 Mon, 01 Jul 2013 12:24:01 +0000 http://blogs.ancestry.com/ancestry/?p=10609#comment-103824 Thank you FHC Librarian for that link. I’m so glad to find that “old search” is still there! I thought that it was already gone. Hopefully, my post on the latest blog will send more people here to comment on the subject.

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