A free update for Family Tree Maker for Mac 2 is now available. It contains improvements to TreeSync and a number of new features. When you open Family Tree Maker for Mac 2, you should be notified that an update is available. If you aren’t, go to the Family Tree Maker 2 menu and select “Check for Updates.”
When will you release a coupon usable for the mac version? All the coupons have been PC only! I’m waiting to buy but not without a coupon.
Hello, Trevor
Thank you for notifying me – looking forward to the response. Just to let you know: I really enjoy working with FTM2 for Mac, and I am looking forward to further development of the application.
Best Regards
Morten Aasberg.
I was able to install the update successfully. But Family Tree Maker 2 isn’t syncing the person Web Links that were already in my Ancestry online tree. I could add them directly in FTM 2 manually (after which presumably they’d sync), but I don’t want to have to check through my tree person by person.
Will this be fixed? Is there a way to force the sync to recognize existing Web Links in the online tree? (My sync status for the online and FTM trees is showing as synced.)
I had no problem with the update to FTMM2. However, the first time I used the Tools > Compact File after I did the update, the message I got was that the file size was reduced by something like 44%. Why was that?
Hello, Trevor
Thank you for the response. Repairing disc permissions solved the problem, and the updated app seems to work fine.
There’s one thing I’ve been thinking of, and that is whether there is a place where users can give feedback to the development team. As mentioned, I think FTM2 is a great program, however functionality like being able to assign source citations to groups of people in one operation would, in my opinion improve the work-flow of the program a great deal.
Best regards
Morten Aasberg
# 7 Elizabeth H
Compacting does a number of things, one is to remove unused space in the database (family file.). This unused space can be created by FTM as you add and delete items in your database.
Think of it this way
Imagine you have a row of books on a library shelf. You remove some books randomly from various places along the row and you leave ‘holes’ or gaps in the row. Now you want to reclaim some space to put more books in at the end of the row. So you ‘compact’ the row by pushing all the books together from one end to make room for more books. Effectively you have compacted the row.
Compacting in FTM does something like that ie it removes the holes and makes the database run more effectively because it is more compact.
There is a lot more to it, but this may give you an idea.
It is worth compacting the database regularly as it makes it more efficient.
It also reindexes the internal tables which also makes it work better
John D
Regarding compacting the file: yes, I have been doing it regularly and see that my file size is usually reduced by less than 1% each time, so when I saw 44%, I wondered what aspect of the update caused that. Hopefully it’s all good.
Family Tree Maker for Mac 2 won’t open. Hasn’t for quite some time. I had given up on it. I would like to do the update, but it won’t open. Is there another way to do the update?
FTM for Mac 2 has now decided to unlink my FTM tree from my ancestry.com tree, and each time I try to re-upoad my FTM tree to ancestry.com, it gets unlinked and says “unable to validate tree” and then states that there are no trees uploaded/synced. Have reported the problem via email, but is this a known issue?
I’m having an issue similar to the one that Karen K is having. I have deleted my tree and re-downloaded it from Ancestry, only to continue to get the message that FTMM is “unable to validate tree”. Any suggestions?
I’m also having the same issue as Karen K and Denita P. I’ve discovered that shutting down FTM2, and restarting it again, reestablishes the link to my ancestry tree. However the same issue comes again every time I close my lap-top. I find the whole scheme quite annoying in the long run, and hope there’s a solution to this somewhere…
The upgrade didnt work properly and kept unlinking my tree and many of the new features didn’t work. Helpdesk (after a week’s delay) advised that I uninstalled the program then re-insatll and ren the update which I did. This resolved some issues with the missing features but syncing takes forever and usually crashes. Is there a solution?
Have tried to download the Family Tree Maker for Mac 2 update – 21.2.3 by using the “install update” button within the program. It will not download – have tried multiple times. Would you please provide a web link so I can try the download from there.
Or…….After reading posts on this site, should I NOT update? Seems like there are problems!
When will the crashing due to out of memory errors be solved?
Regards,
Had the same problem as JoAnne where I could not open Family Tree Maker at all after running the update. I’ve just tried uninstalling only to realize that my install disc must be at the house I have just moved from and I won’t be able to get it for a few days! Frustrating!! Everything had been working fine for me until I tried the update.
I posted earlier but I uninstalled and reinstalled FTM and tried to install the update again but the same thing happened. FTM crashed repeatedly, so I re-did the whole process and decided NOT to install this update. Now my FTM will not connect to the internet. Is there a way to connect back to the internet without it? I tried picking “Go Online” and nothing happens.
Looking for help with a specific problem? Try contacting Customer Service.
Discuss more Ancestry.com topics in the Message Boards.
Here you will find informational, and sometimes fun, posts from the folks behind the scenes here at Ancestry.com. We hope you’ll notice just how passionate we are about family history and about the products we’re building to help connect families over distance and time.
Visit Ancestry.com
The new update is stalling the application when I click the button “Install and Relaunch” I have tried to perform the update procedure on a number of occasions, but the same thing happens every time, and I have to force quit the procedure and restart the application, which then opens again in Version 21.2.5487. I’ve sent Support an e-mail regarding the issue five days ago, but no one has replied, so I try leaving a comment here on the blog, hoping that someone will notice it, and forward it to someone who can help me out on this.
Best Regards
Morten Aasberg, Oslo, Norway