Comments on: Family Tree Maker: 2012 Update Is Available

By: cs

cs — Wed, 21 Dec 2011 07:31:00 +0000

The biggest problem is not being unable to un-link & re-link trees without the faff of deleting and re-uploading.

By: Donna Goodwin

Donna Goodwin — Tue, 20 Dec 2011 23:15:43 +0000

Andy #29. Thank you very much. Think all of this is really too much and I find getting help in a BLOG is easier than with the “Tech” support from Ancestry. Does not bode well.

By: mary beth marchant

mary beth marchant — Tue, 20 Dec 2011 22:28:21 +0000

Sadly, I am in the process of abandoning FTM programs. I’ll keep my FTM 2006 version 16 for a while but have ordered
rootsmagic 5 and plan to use that. In actuality, I really feel that FTM has abandoned the users who began with
FTM back when it was a clean, clear program. Too bad FTM threw out the baby with the bath water. Each time a new version of the new FTM programs come out the problems just seem to get worse and worse. Too bad. You had a good program and you blew it. It would be nice if some smart programmers would buy the rights to the good FTM and do the upgrades. Bet they could sell a lot of them.

By: Callie

Callie — Tue, 20 Dec 2011 16:16:40 +0000

Alot going on with this blog, but it would be nice to have a place to ask questions! I have one, I want to NOT SEE the Generations slider in 2011. I have family with 20 plus children and this Generations slider is just pure problems!

By: H L Rankin

H L Rankin — Mon, 19 Dec 2011 02:26:40 +0000

FRUSTRATING is what I call the Tree sync feature, even with the latest patch. WHEN IT WORKS it is great, however at least once a week I get a sync error forcing me to delink, delete my online file, reupload, and relink. It is not my anti-virus protection, since I have gotten the same error with the A/V on or off.

I have got over 30,000 people in my database and everytime I have to reupload, all the hint flags reset – PAIN in the “whatever”

By: Andy Hatchett

Andy Hatchett — Sun, 18 Dec 2011 21:18:00 +0000

Donna Re:# 28

What they mean is that you can’t relink your AMT to a tree already in FTM. You can however download it as a new tree into FTM after it is unlinked.

By: Donna Goodwin

Donna Goodwin — Sat, 17 Dec 2011 19:09:00 +0000

Wow, I see that my duplicates that have been added must not be Nortons since others are having the same problem. I added as an exception to Nortons sonar – FTM.exe – did not work, still can not sync and now my tree on ancestry does not show the flashing green leaf – unless you hover over the person??? I also, had my Grandfather given a biological father that is not his father, I changed it and whoops — it was changed again?

Iwant to uninstall FTM and reload it, does anyone know if I need to unlink from my AMT first? According to the instructions it states, after unlinking, the trees can not be relinked? Humm.

By: Valerie Jones

Valerie Jones — Sat, 17 Dec 2011 16:03:21 +0000

I upgraded from FTM 2011 to 2012 instead of buying the full version. When I open the 2012 program, it opens as 2011 and the Version shows as 20.0.0.379. Is there there or will there be an update for those of us who upgraded?

By: Andy Hatchett

Andy Hatchett — Sat, 17 Dec 2011 07:14:54 +0000

Allen Re: #24

The only help I can offer is that well worn phrase… “Ancestry is aware of the problem”.

Sorry!

By: Jim McKinney

Jim McKinney — Fri, 16 Dec 2011 23:31:35 +0000

No problems with 2012 either the original or update. It’s working as expected. But I am not syncing and don’t plan to.

I was looking for a list of the changes in 2012 update and the link in the second paragraph of Tana’s article (detailed list of enhancements and bug fixes) does not link to such a list, rather it links to a set of instructions about how to manually install the 2012 update. Could we get a link to the list of changes and fixes in the 2012 update, please.

Thanks.