Comments on: Ancestry.com LIVE: One Question with the Barefoot Genealogist

By: David Sutherland

David Sutherland — Thu, 15 Dec 2011 07:26:03 +0000

Just listened to the “How to make that key find in 15 minutes or less” livecast via the Facebook page.

Great content, but TERRIBLE technical issues. How can it be true that “this is the first time we had such a major error in 3 months of Livestream taping.” when that program is also all messed up?

Just a sampling of the problems: video breaks up, audio levels jump up and down randomly, audio levels pan left to right or right to left randomly, audio is slightly distorted due to over-modulation (too loud at source then brought down), audio and video are not in sync. Screen shot video is also blurry. Wow… there are lot of problems.

Still great content, so I hope this recording process gets improved. There are lots of young people who know how to operate cameras and audio recording gear these days. Perhaps someone should get a internship to improve the recording quality -? Please consider high quality recording so the screen shots can be seen. Perhaps you can host on vimeo?

By: Nancy Marty

Nancy Marty — Thu, 08 Dec 2011 23:23:30 +0000

Is there some place we can view these livecasts after the fact other than on Facebook? I don’t like Facebook and don’t want to have to use it just to see livecasts.

By: Nick Cifuentes

Nick Cifuentes — Wed, 07 Dec 2011 04:44:54 +0000

Apologies to everyone for the technical difficulties earlier. We had an issue with a computer being on while we taped, and that led to the major audio issues with this livecast. I do apologize again, this is the first time we had such a major error in 3 months of Livestream taping. I do ensure we’ve fixed the issues and from now on, it won’t happen again.

By: Andy Hatchett

Andy Hatchett — Wed, 07 Dec 2011 04:29:46 +0000

SW Re: #!
I fully agree! The previous service they used for their webinars was good, just compare the videos made there to the FaceBook LiveStream stuff.

Since there is no actual exchange with the viewers, I don’t see why they can’t prerecord these things anyway, redo it if needed, and then put it in the archives to watch.

If they absolutely *must* do them live then I’ll gladly allow them use of my GoToMeeting space to do it right.

By: SWElliott

SWElliott — Wed, 07 Dec 2011 01:38:58 +0000

This was a complete waste of time because of technical difficulties. Poor audio, video, etc. Surely, ancestry.com can get the bugs out of the system before having hundreds of people online. I’ve enjoyed the webinars and found useful information. Maybe ancestry.com needs to lose the tweeting and livestream and get back to the webinar format.