Comments on: Beta Image Viewer now available

By: BEE

BEE — Tue, 29 Nov 2011 22:06:13 +0000

Well I had it, but I guess it doesn’t work with the latest Firefox?

By: W Clayton

W Clayton — Tue, 29 Nov 2011 00:58:59 +0000

I finally was able to download and use for several days. The Page-Up and Page-down Keys on my Keyboard would not move the page up or down in the window (using IE) even after clicking on the image itself. Until this is fixed I will not use the upgrade as it’s a bigger negative than any of the improvements. ie, Page-Up and Page-Down keys are a REQUIREMENT!

By: Andy Hatchett

Andy Hatchett — Sat, 26 Nov 2011 06:21:19 +0000

JMB Re: #22

Which images are you viewing?
1) The enhanced Images
2) The compressed Images

By: JMB

JMB — Fri, 25 Nov 2011 05:40:35 +0000

I have tried the Beta version but I think the image quality is inferior.

By: W Clayton

W Clayton — Wed, 23 Nov 2011 18:04:56 +0000

I have seen the brief “Download it not…” msg flash for a fraction of a second each time a Cnesus Image loads. But the screen will not pause long enough to click it. Eien once or twice I have done that, but the image loads over the top of it anyway and the Download cannot be completed.

By: Ancestry.com Tests New Record Viewer

Ancestry.com Tests New Record Viewer — Sun, 20 Nov 2011 07:03:12 +0000

[...] Ancestry.com is collecting feedback from users who try the new viewer. Read more about the new features, see screenshots, and see the known issues on the Ancestry.com blog. [...]

By: Marshall

Marshall — Sun, 20 Nov 2011 00:40:44 +0000

I do like this but there are still a few bugs. I have used this on IE9, Firefox 7 and google chrome. It does work on all three browsers but most of the time I have to refresh the browser when viewing an image in order to have all the controls working properly. The save image feature works very will and the images are very crisp with excellent resolution.

By: Denice Richeson

Denice Richeson — Sat, 19 Nov 2011 02:23:16 +0000

I have used the new beta image viewer in a test drive. So far I have to say that I think it is great! My images were crisp and I really like the way the mouse could be used to enlarge the image. I had no problems with it when I used it. Big improvement in clarity over previous viewers in my opinion.

By: Carol A. H.

Carol A. H. — Sat, 19 Nov 2011 01:57:03 +0000

Something is definitely not working as well as it used to. I lost the settings of Advanced Viewer and Enhanced Images and the cursor being a little hand that I could use to scroll. In reinstalling the above settings, I got back my little hand but the images are not better than the Standard Viewer. I would like my old Advanced Viewer.

Tech Support told me NOT to use the BETA version. Why couldn’t they release it when it was running well instead of before they got the bugs out. And what happened to the good Version of Advance Viewer?

Also I get a prompt to download the Advanced Viewer every time I try to look at a census page. Man, what a way to run a company!

By: BEE

BEE — Fri, 18 Nov 2011 22:38:13 +0000

Glad it’s finally working, but how do I keep it?
I don’t know enough about computers to understand it all. I keep my computer in good working order, and
do upgrades on Firefox, and was not going to go backward to find the one where the “plug-in” worked.
Looking forward to the “Print Current View,” feature returning.
Sorry to get off topic, couldn’t find any information elsewhere:what has happened to the “return to” person button? Sometimes it’s not there.