Comments on: Family Tree Maker 2012 Is Here! The official blog of Ancestry Fri, 29 May 2015 11:30:02 +0000 hourly 1 By: Sherry Sherry Thu, 13 Oct 2011 14:39:43 +0000 I preordered the program and haven’t received it.
Can you tell me when I can expect it.

By: Joyce Hoffman Joyce Hoffman Thu, 13 Oct 2011 14:07:44 +0000 Comments 41 and 43 – I ran into a similar problem with a much earlier version of FTM and stopped using it. I was hopefull that this version would allow me to once again lug the laptop around to family events to add data but if the synch process deletes all the media online as mentioned in your post 41, then I don’t want to do that either.

By: Chris Harris Chris Harris Wed, 12 Oct 2011 20:06:12 +0000 Tana,

I had been waiting quite a while for the “TreeSync feature of FTM 2012. I stopped using because I couldn’t keep my family trees in sync without manually entering information in both FTM and

Of course with every enhancement there comes additional ideas for enhancement so her is one more:

I would like to see a feature in Family Tree Maker that currently exist on I would like to have the ability to see at a glance all the “People with Hints”.

This feature would be very beneficial for people with a large number of family members.

By: Bruce Bowman Bruce Bowman Wed, 12 Oct 2011 18:42:02 +0000 I just finished importing 16,000 entries from FTM 2006 into FTM 2012 – I have noticed one annoying problem regarding importing fact information.

In FTM2006 each fact had 3 entry fields; Type, Date and Place or Description.
In FTM2012, the Place or Description field is split into 2 separate fields.
All FTM2006 information from this field is imported into the PLACE field; nothing into the DESCRIPTION field.
Thus all of this descriptive information show in the PLACES list – it is VERY time consuming to have to correct each one of these FACT entries separately – there are 3000 places in my database!!

I doubt that there is any way to correct these import errors, other than manually.

By: John M Scroggins John M Scroggins Wed, 12 Oct 2011 17:02:32 +0000 I pre-ordered FTM 2012, but have not received it. When I follow the links to track my order under Ancestry Shop there is no information about shipping.

Ancestry has my money, where’s my product?

By: Tana L. Pedersen Tana L. Pedersen Wed, 12 Oct 2011 16:54:23 +0000 For those of you who are having issues installing or using the software, please call 1-800-Ancestry to speak to a customer support person.

#32 Diana
In order to move your files, follow these steps:
1) Save a backup of your 2008 tree on your desktop (File>Backup). Make sure you save the backup file to a CD, DVD, or flash drive.
2) Install Family Tree Maker 2012 on your laptop.
3) Insert the CD or flash drive into your laptop and drag the backup to the laptop hard drive.
4) Open Family Tree Maker 2012. Open the backup file (File>Restore).

#38 Virginia
Although the Place report doesn’t do exactly what you’re looking for, you can create a custom report that can do this. Just use the Filter options available when you select a group of individuals.

#45 Paula
There is no need to lose your images or start over again. Follow the steps I gave to Diana above to move your files.

#47 Lynn
Thanks for the clarification. I can definitely see the usefulness of this type of source citing. While this isn’t available currently, it is something I will pass on.

#50 Don
Living individuals will not be shown in your online tree when you use TreeSync EXCEPT to those people you invite to view or edit your tree.

#58 Gary
Depending on which genealogy program you are using, Family Tree Maker will import your data and your images. Also, if your program supports a GEDCOM format that exports image links, Family Tree Maker will be able to read that and locate your images.

#60 lisalirea
I’m so glad you’re enjoying TreeSync!

By: CampbellJill CampbellJill Tue, 11 Oct 2011 22:14:28 +0000 I, too, have not received my copy of FTM 2012 [pre-ordered 9 Sep 2011]. Yes, I’ve called customer support, and like the rest was told . . . well, if it’s not there by Friday . . . . . Bad Form Ancestry. Jill

By: Jeff Jahn Jeff Jahn Tue, 11 Oct 2011 21:07:56 +0000 Will all the problems people are having with receiving their copy of Family Tree Maker, I think Ancestry needs to fire their distributer of the software. This is crazy, people not getting their copy, people getting more then one copy. Its insane! Didnt get mine so their resenting again but sending the same way alas so have to wait over another week or more.

By: lisalirea lisalirea Tue, 11 Oct 2011 16:53:32 +0000 I absolutely love the sync feature on the 2012 version! What a great time saver. Now I can review & update my tree without having to be on my personal computer all the time. I haven’t had a chance to check out all the other new features, but am excited to do so. Thanks for the sync function.

By: peter mason peter mason Tue, 11 Oct 2011 14:16:01 +0000 For # 55 Jim Hermsen

I am a great fan of FTM 16 but.

You know you don’t have to allow the new FTM programs to display everything on screen, you can select to reduce – minimise certain areas of the screen so that other areas you only want to display take a larger portion of the screen.