Comments on: Share your Tree with Friends and Family http://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/?utm_source=rss&utm_medium=rss&utm_campaign=share-your-tree-with-friends-and-family The official blog of Ancestry Mon, 20 Oct 2014 23:19:21 +0000 hourly 1 http://wordpress.org/?v=3.5.2 By: Karl Greenwoodhttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53192 Karl Greenwood Mon, 30 May 2011 05:58:02 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53192 Can any of these readers post their issues not related to the blog topic in another forum or with the support team? I really doubt that every product manager or specialist who is posting these blog entries has direct control and access to the people building the tools that have the bugs that drive certain members nuts. I would think the support forums, the help desk, and other channels would have a more direct link than some of these managers to initiate change and suggestions. As a reader of this blog, it is hard to filter the comments relating to the blog post in the pages of posted comments on every bug on any Ancestry product regardless of its relevance to the topic at hand.

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By: Mackhttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53191 Mack Sat, 28 May 2011 06:28:25 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53191 As to Firefox incompatibility with Ancestry.com, I have had no problems with it. Firefox does urge users to download and install all new versions when issued, but I would bet that many people don’t bother getting the new version and therefore the trouble.

As to invitees, my page has always had three choices for me to choose from. ‘Default’ means that will be the choice for the invitee unless the member chooses one of the other two choices.

As to invites not being received, it is my feeling that some say that because they mistakenly think they have to pay to accept the invite and I had a couple of invitees call me and ask how to see the tree free as promised because all they got was pages to buy a membership. I was able to guide them and now they participate and are pleased with it.

As to FTM 2011, so far I think it stinks. I’ve been using a 2002 version and the new version is so different and has a lot of what seems irrelevant to me that I am tempted to switch back to my old version. Also, FTM 2011 is not completely compatible with ancestry.com. I downloaded my main tree to get all the additions and corrections into my NEW FTM 2011 and it notified me of thousands of errors that FTM couldn’t handle. I worked for two days and honestly could not determine how to correct the errors or delete the error list.

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By: Carol A. H.http://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53190 Carol A. H. Fri, 27 May 2011 21:57:31 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53190 It is unwise, to say the least, to have anyone be an editor to any of your trees. Even family. Everyone makes mistakes occasionally. Do you really want to navigate an Ancestry tree to fix a problem!? It is one of the most difficult programs to use for recording family IF you make a mistake.

Ancestry should change the default to be the least dangerous…Guest! It can always be upgraded if you want to live on the edge.

I’m an editor on one other tree besides my own, not by choice, and I still will not do even a spelling correction on it. I don’t want to be responsible for any problems. I did ask to have it changed but for some reason it is still the same. I will say it does help me help the owner with the research.

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By: Delorishttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53189 Deloris Fri, 27 May 2011 18:24:32 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53189 What’s wrong with Ancestry today? It’s not letting me put in a location in any of the databases? It is only allowing “all countries”, is anybody else having this problem?

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By: Andy Hatchetthttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53188 Andy Hatchett Fri, 27 May 2011 17:39:25 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53188 Stephanie : Re: 43(unnumbered)

I believe this needs to be re-thought. Just because I want family and/or friends to collaborate does *NOT* mean I wish them all to have editing powers on my tree. Indeed, I would want most not to have that ability.

Guest should be the default status for *anyoe* invited to a tree. If the user wishes them to have a higher status they will always have the power to change it.

You might want to pass this on to the powers that be. Tell them Andy said that Ancestry needs to quit trying to gives us what they think we need and actually give us improvements that we really ask for. *GRIN*

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By: scwbcmhttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53187 scwbcm Fri, 27 May 2011 17:18:05 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53187 Stephanie, Thanks for the response. Unfortunately, the default to the editor role actually reduces my desire to send invites. I would invite many more people to my tree without that default setting. Some time back I had a technical issue and the first thing the tech asked was whether anyone could have altered my tree because they had editor status. It did not help to clear up the issue and was an easy way for them to blame me for the problem. It turned out that many people had the same problem and it has now been resolved. I don’t need something like this to muddy the water. I did try to send an invite out and at first it looked helpful but for the little bit of information that I got it wasn’t worth the risks.

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By: Monikahttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53186 Monika Fri, 27 May 2011 07:15:34 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53186 Sorry, Stephanie, but numerous of my invitees have had the same experience as #41 is describing, and I have forwarded their e-mails, where they informed me of this, to ancestry.support. So, I do not know how “they are taken to your guest registration page”, but your answer is, in my opinion, at best not acknowledging the reality of the situation. We are not dreaming this up that this occurs!

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By: Stephanie Cruzhttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53185 Stephanie Cruz Fri, 27 May 2011 06:18:04 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53185 scwbcm #32: Yes, this is intentional. We encourage asking your friends and family to help you work on your tree. However, when sharing with members who you may not know as well we found that users are more comfortable with the guest role. While these are our default settings, you can change roles at anytime from the manage invitees page in your tree settings.

Tanya #41: When your friends and family click on the link in the email invitation, they are taken to our guest registration page. They are asked to register with only their first name, last name, and email address.

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By: Sharonhttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53184 Sharon Fri, 27 May 2011 04:26:14 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53184 Really is that what’s going on?

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By: Tanyahttp://blogs.ancestry.com/ancestry/2011/05/17/share-your-tree-with-friends-and-family/#comment-53182 Tanya Fri, 27 May 2011 02:17:12 +0000 http://blogs.ancestry.com/ancestry/?p=5886#comment-53182 Invitees try to sign in and are told they have to sign up for Ancestry and give credit card info.

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