Comments on: Family Tree Maker: Embellish Your Charts

By: Kathy

Kathy — Sun, 31 Oct 2010 18:32:02 +0000

#16 James I tried clicking on the link and then refreshing 50 times and still no luck. Have spent the last two weeks cleaning up my tree with duplicate individuals and working on my media file to be sure everything is hooked to the right person, but would really like to get on with my research so this is very frustrating!

By: Andy Hatchett

Andy Hatchett — Sun, 31 Oct 2010 07:15:00 +0000

I’m curious,

Has anyone thought of just using FTM off-line, doing the searches directly on the Ancestry site, downloading whatever images you need, create the source and then add the image to FTM?

Seems that until they get this fixed is would be quicker and much less frustrating than trying to use the web merge.

By: James

James — Sat, 30 Oct 2010 18:20:47 +0000

#15 Kathy,

Make sure you select the link to the record, then refresh. Sometimes it take a LOT of refreshes to finally see the record in FTM. I’m linking today but this issue is very frustrating and significantly slows down record merging.

I’ve found that sometimes the record link is also not working, I’ll restart the program and hopefully the links then work then many refreshes to get the link to merge.

Regards,

By: Kathy

Kathy — Sat, 30 Oct 2010 17:55:55 +0000

#13 James Thank you for responding to my problem, you are the only one who has made any attempt to help. I have tried your suggestion, refreshing 40 times but it doesn’t work for me.

By: Renee

Renee — Sat, 30 Oct 2010 15:41:34 +0000

Could you tell me if in v.2011 it has the same book features as v.16.
Also can you upload pdf files into the scrapbook or the book. I hate that the scrapbook wants one file and it won’t take a pdf with several pages of a document.

By: James

James — Sat, 30 Oct 2010 13:31:44 +0000

#12 Kathy -

I’ve experienced the same problems for a couple of weeks. The only way to merge records and images is to continually refresh the web page until the link appears in FTM’s “Search result detail” pane. Sometimes it takes 30 – 40 refreshes before things will work. Then the process works for the session.

Regards,

By: Kathy

Kathy — Thu, 28 Oct 2010 22:45:01 +0000

All I would like to know is when are we going to be able to access the hints that Ancestry tells us are there when it communicates with our FTM software? This feature (which is why I use FTM) has not been working for about 10 days now and the only answer I get from tech supports is “we are aware of the problem”. No one will give me a date that this issue will be resolved. This is the only manner in which I use Ancestry.com and if the function is not going to be working I may as well cancel my subsrciption to Ancestry.com.

By: Tana L. Pedersen

Tana L. Pedersen — Tue, 26 Oct 2010 15:56:56 +0000

# 5
Sharon, for those you interested in seeing a more extensive list of the enhancements in 2011, a PDF is available for viewing or downloading at http://c.ancestry.com/Affiliate/Knowledgebase/Guides/Ancestry/FTM2001_New_Features.pdf.

# 6
Sherri, thanks for your comment on the image sizes. I usually get comments about them being too small so I will try to come up with a good compromise.

# 8
Pam, I’m so glad you enjoyed creating new charts. It can be quite a fun diversion. And also a way to realize how much you really do know about your family.

# 9 and # 10
I am sorry that both of you are disappointed in the new product and can understand your frustration. I hope that you’ll both continue to send in your feedback so we can create a product that works for you.

By: Jerry H

Jerry H — Mon, 25 Oct 2010 19:14:46 +0000

Improved graphics is great…but at the level that I work at, buying FTM 2011 was a waste of money. As many others have commented, FTM 2011 is slow, slow, slow, and crashes frquently. This newest version also removed one of my favorite functions – “cut and paste” – which I used constantly to repeat fact notes for various family members. I’m uninstalling 2011 and returning to 2010. Enough of the “bells and whistles” approach to marketing “new and improved” versions. The next FTM version that I buy – if I don’t switch software programs altogether – will be the one that allows for synchonicity between Ancestry and FTM trees and that adds back in the basic tools that seem to get lost with each new version. What a continued disappointment.

By: Richard L Morgan

Richard L Morgan — Mon, 25 Oct 2010 15:05:54 +0000

Graphics are great since I made a very good living at it for some 50 years. I am much more interested in the functionality of the software, that serves a purpose in a practial efficient application. I have spent some 300 hours using 2011 and using Customer Service Rep Dustin to vent my displeasure of token elementary features. As for versions ’08, ’09, and ’10, I wouldn’t clutter my garbage.

It is my impression that a committee was selected to reinvent an outstanding product, not to embelish with fragmented brain storming disasters, one after the other. “Ginger Bread” when used to fool the customer, is non-productive and disastrous when used in a business climate.

I have all versions since number 4, and only can recommed version 16 – 2006, though most of the previous are usable valued products. I have produced “Trees” of over 1200 pages complete with Index, that fit in two 4 inch binders.

I have before me a 2011 output of 87 page, indexless, factless (unless items are placed under NOTES), that I am ashamed to show my wife of 47 years. This is her early brithday present to me, which happens to be today.

P.S. I do have a genealogy.com webpage.