Comments on: Temporary Search Issues

By: Chuck Willford

Chuck Willford — Thu, 03 Jun 2010 17:42:50 +0000

To Everyone;

Ancestry has made a very nice and unsaid change to New Search. The restrict to area NOW DEFAULTS TO YOUR LAST USE AND DOES NOT RECHECK ALL FOUR CHOICES!

Makes a tremendous difference on search times!!!!!!!!!!! Especially, if you are redoing missing source images as I am.

YEA YEA,

Chuck

By: Andy Hatchett

Andy Hatchett — Thu, 03 Jun 2010 02:15:44 +0000

Bee Re: #383

I’ve got family visiting right now and can’t really go into a detailed answer.

Try posting this to the FTM board and I’m sure that Russ (resident FTM guru) will be able to help you.

Family leaves Friday so I’ll get back to you over the week-end if you don’t have your answers from Russ- ok?

By: BEE

BEE — Wed, 02 Jun 2010 12:13:32 +0000

Andy, what becomes of the information already in FTM 2009 and 2010 when you “import” the GEDCOM? Does it override the information that is there, add to it, or duplicate it?
When I started with FTM 2009, I typed in names from my two largest trees, but didn’t include everyone {I bought the book, but remain “confused”!}.
I later purchased FTM 2010 hoping that I could figure it all out – but all the negative comments made me very nervous, so I experimented with it by “importing” two very small trees that had all the documents downloaded directly from ancestry – something you explained how to do {thank you} – I left the two larger trees in FTM 2009, with many more documents to be downloaded.
In my “trees” on ancestry, I have far more names then I really want in FTM – siblings and descendants, etc. that I added to aid in my “search” for documents pertaining to direct ancestors.
I’ve finally started doing this GEDCOM business, but still not sure I’m doing what I’m supposed to. If I “imported” the GEDCOM to FTM that is now downloaded to my computer, I assume that each and every name would be added whether I want them or not?
Also, far as I can see, “backup” of the information on FTM doesn’t override a previous backup – do you delete the previous backup, or just keep adding backup, after backup to your computer??
I also have small trees that I created for others that I would want to preserve, but it’s not information I would add to my FTM – is it enough to just create the GEDCOM to be stored on my computer? How much space does all this take up?
I also backup “My Documents” with flash drives. If I have these other GEDCOM stored in that manor, could I then delete them from My Documents? Thank you for your help!

By: John

John — Tue, 01 Jun 2010 21:25:39 +0000

I’m trying to access the census records and all the system does is try to load. No images. Please repair. Thanks

John

By: Andy Hatchett

Andy Hatchett — Tue, 01 Jun 2010 19:44:06 +0000

Rita,

1). Get a genealogy program and load it on your computer.
2). Download a GEDCOM of your Online tree to your computer.
3). Import that GEDCOM into the genealogy program you loaded onto your computer.
4). If you attatched any Historical documents to your family tree save a copy of each document to your computer.
5). Attach those copies to the people in your genealogy program ( how will depend on the variations each program has.

Those are the basic steps.

By: Rita

Rita — Mon, 31 May 2010 23:54:53 +0000

Can someone please help me? I’m new to all this and over 50, so please bear with me. I know very little about computers and I would like to copy everything that I have on my family trees to my computer or something so that if I no longer have Ancestry.com, I still have my family trees that I have put together. I’ve worked very hard to gather and prove my information on my ancestors going back about 200 years. What is the best way to save or keep this information? RITABURCHETT@comcast.net

By: Sharon

Sharon — Sat, 29 May 2010 18:40:48 +0000

Okay here it is another Saturday. Is Ancestry so bogged down with people trying to use the system or purhaps the system is just not large enough to accommodate the number of people using it? Again like a couple weeks ago I can not get from Family Tree Maker to Ancestry. It is NOT my system as every thing on my end is new with lots of space and plenty of room to put all my databases I have for genealogy. I have over 14000 people in my databases and I research everyone that I have. I get conflicting stories about different individuals and that makes me search harder for the truth. So the green leaves are at least starting points to explore. I do not feel someone using this avenue is necessarily a namegatherer.

I just want to be able to use my Family Tree Maker when I want to use it and not when Ancestry has an opening to allow me to use it. I pay a good price and I want to use it when I need to use it. PLEASE FIX YOUR PROBLEM.

By: colton

colton — Sat, 29 May 2010 00:06:01 +0000

I agree with J. Fulmer. It will save us time.

By: J. Fulmer

J. Fulmer — Fri, 28 May 2010 01:47:54 +0000

To Web Operations:

An Obvious Suggestion: When your site is down or having difficulties please post a notice on your Main Page to inform everyone …this will save us all a lot of wasted time and effort trying to figure out what going on.

By: Andy Hatchett

Andy Hatchett — Thu, 27 May 2010 18:08:52 +0000

Yep-

According to the last financial report Ancestry averaged adding 3,000 people per day over the last quarter (Jan-Mar).