As many of you may have noticed, we are experiencing some search issues on our site. Though you may have experienced some login issues recently, this problem has been fixed and our development and web operations teams are now working hard on the search problem, which we hope to have resolved as quickly as possible.
We apologize for any inconvenience this might cause and will keep you posted as we have more details. As always, thank you for your patience.
UPDATE AS OF MAY 21, 2010 AT 6:30 pm MT
We wanted to let everyone know that we are still actively working behind the scenes to get the search system fully functioning. Please note that this problem is intermittent, so you may still be able to do some searches while we continue to work on resolving the issue.
We’ll keep you posted as we have more details and appreciate your continued patience.
UPDATE AS OF MAY 21, 2010 AT 7:55 pm MT
We wanted to let you know the temporary search issue has now been resolved. Again, we apologize for the inconvenience this might have caused and truly appreciate your patience through this situation.
If you have problems with searching on the site, try restarting your browser or clearing your cache. To clear your cache, please see the instructions in the Ancestry.com Help page at http://bit.ly/76G7CA.
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