It’s been a long day, but I am happy to report the Ancestry Member Trees are now functioning again.
As I mentioned earlier, we were making some upgrades in the tree system last night and encountered bugs that took us many hours to work through. Our only solution was to take down the trees to fix the problem. The solution took much longer than we and many of you would have liked, but we believe the problems have been resolved.
If you have problems accessing your family tree on the site, try restarting your browser or clearing your cache. To clear your cache, please see the instructions in the Ancestry.com Help page at http://bit.ly/76G7CA.
We truly value your patience as we worked through these issues. Now – happy tree climbing!