Comments on: Temporary Site Problems http://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/ The official blog of Ancestry Sat, 01 Aug 2015 04:23:20 +0000 hourly 1 http://wordpress.org/?v=4.2.2 By: WebOperationshttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46199 Wed, 19 May 2010 16:00:10 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46199 We have posted an update for our customers on this blog. Please visit this blog post for addition details – http://bit.ly/9Pj56W. Again, we truly appreciate your patience through this situation.

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By: Cynthia Woodshttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46195 Wed, 19 May 2010 15:58:33 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46195 I use this site every day, too, and this is NOT the first time this has happened for ME. Good for you Mischelle that it hasn’t happened to you!!!! Should we wait until it does? This is not right especially for US paying people!!!!

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By: Lee Stouthttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46192 Wed, 19 May 2010 15:57:23 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46192 things happen people..and all the huffin and puffin isn’t going to help…the sun will come up tomorrow…

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By: Pattyhttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46188 Wed, 19 May 2010 15:56:20 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46188 My husband is happy; I’m not. I know I have been obsessive lately, but when you’re on a roll and things come to a halt, it is frustrating. I must also add that this is probably the most labor intensive program I have ever worked in. All that aside, please fix the problem(s) quickly! And, I also believe we should get a FREE day. We do pay every month and certainly on time since it is “demanded” of us.

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By: Daniel Filtnesshttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46187 Wed, 19 May 2010 15:55:09 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46187 At post 178… Thats why i keep my tree ‘private’.

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By: A D Brookshttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46186 Wed, 19 May 2010 15:54:53 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46186 Dang, I am kicking myself for not recently downloading my Gedcom. One of my relatives thinks we’re related to a co-worker, but I can’t access my tree to see to which of my family this could be. I also pay for the deluxe version for quick, quality service. Don’t see it as useful to demand a refund, though. Would rather they invest into a solution that would allow for access to a back-up server, when they experience problems. Unfortunate!

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By: Theresahttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46185 Wed, 19 May 2010 15:54:27 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46185 The past few days my trees have been unstable and slow to load, last night my Shoebox kept crashing, now my Trees are completely unavailable. I agree with all the messages that say we should receive compensation for the time we are unable to use our Trees. How about one week free to World Deluxe?

This indeed is a very expensive hobby!!

I phoned Customer Service on an unrelated issue and inquired about when Trees would be up again and all they could tell me was that they intend to have it repaired sometime today – morning? afternoon? tonight?

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By: Amyhttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46184 Wed, 19 May 2010 15:53:51 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46184 I want my tree back… Going through withdrawals..

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By: JHBhttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46183 Wed, 19 May 2010 15:53:45 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46183 Somebody really needs a hug!
Remember – the karma that you spread will be returned to you tenfold.

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By: Petehttp://blogs.ancestry.com/ancestry/2010/05/19/temporary-site-problems-5/#comment-46182 Wed, 19 May 2010 15:53:28 +0000 http://blogs.ancestry.com/ancestry/?p=3924#comment-46182 Well its down again.

Oh Well lets trot off to Genes where I have a copy of my tree and then over to FMP to use the Census records.

Can always transfer the updated Gedcom from Genes to here later.

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