Expert Connect helps track down unknown Grandfather’s history

Posted by Ancestry.com on May 27, 2010 in Expert Connect

Ancestry.com started the Expert Connect service nearly a year ago.  For those of you that aren’t aware, Expert Connect is an online tool available on Ancestry.com that will link you to hundreds of experienced genealogists who can assist you with your research goals. We recently talked with Willard Edison, an Ancestry.com customer and a security supervisor… Read more

Ancestry.com Celebrates Memorial Day

Posted by Heather Erickson on May 25, 2010 in Content, Webinars

Memorial Day is right around the corner. It’s a time to remember the military heroes that fought for America’s freedom and reflect on those sacrifices made for our country. And what better way to honor them than by locating your military ancestors within historical record collections so that their legacy can live on for generations… Read more

Dreaming in Seattle

Posted by Jeanie Croasmun on May 24, 2010 in Member Connect

Call me a dreamer but I think I may be an heir to the city of Seattle. Okay, not really, not even close. But I did find out that a semi-distant branch of my family tree helped settle King County, Washington. That’s exciting for me, considering all I ever hoped to discover is that my… Read more

Temporary Search Issues

Posted by Web Operations on May 21, 2010 in Site Status

As many of you may have noticed, we are experiencing some search issues on our site. Though you may have experienced some login issues recently, this problem has been fixed and our development and web operations teams are now working hard on the search problem, which we hope to have resolved as quickly as possible.… Read more

Ancestry Member Trees Up and Running

Posted by Eric Shoup on May 20, 2010 in Site Status

It’s been a long day, but I am happy to report the Ancestry Member Trees are now functioning again. As I mentioned earlier, we were making some upgrades in the tree system last night and encountered bugs that took us many hours to work through. Our only solution was to take down the trees to… Read more

Unplanned Maintenance on Ancestry Member Trees

Posted by Eric Shoup on May 19, 2010 in Site Status

As an update to our previous post, we want to let you know that we are currently working on unplanned maintenance on the Ancestry Member Trees system. We expect family trees on Ancestry.com and its related international sites to be down for an extended period today. Be assured that the information in your family tree… Read more

Temporary Site Problems

Posted by Web Operations on May 19, 2010 in Site Status

We’re letting everyone know that we are having some temporary site problems that we are actively working to resolve. We apologize for any inconvenience this might cause. Thank you for your patience as we work through this issue.

Family Tree Maker Webinar June 16

Posted by Michelle Pfister on May 17, 2010 in Family Tree Maker

Our webinar scheduled for May 19th has been rescheduled to June 16th. We would like to apologize for any inconvenience we’ve caused and also thank those of you who have already registered and submitted questions. We hope you’ll be able to join us in June. We’ll provide more details in a couple of weeks.