Comments on: Intermittent Site Problems

By: Roberta

Roberta — Fri, 19 Mar 2010 12:24:06 +0000

Whenever I try to get onto Ancestry.com, I get a message of “Done, but with errors on page.” All other websites I get on are fine, so I can only assume this is a server problem with Ancestry.com. Do we have any updates???? It gets very frustrating when you want to do searchs or work on your family tree and cannot even get into the website…

By: @aol.com

@aol.com — Thu, 18 Mar 2010 19:17:38 +0000

When using Family Tree I keep getting that there are no matches when I click more results although that is clearly not the case

By: Sue

Sue — Tue, 16 Mar 2010 18:08:50 +0000

I have been unable to search images for the past couple of days…have tried both census and passenger records….

By: judy

judy — Sun, 14 Mar 2010 21:26:01 +0000

Due to current technical difficulties, only partial search results are shown above. Please try your search again later to see full results.

been getting the above message this evening (searching via old search on co.uk)

By: ShariPDX

ShariPDX — Sun, 14 Mar 2010 00:10:04 +0000

I cannot get the site to complete any task. I can get to my person, but if I want to add info to him, it just times out. This is very sucky at best. It’s not my computer because I just tested my D/L speed and other sites are fine also. It has to be an Ancestry.com server problem.
If they can’t execute commands now, why are they trying so hard to get new members?
Shari
Oregon, USA

By: Annie

Annie — Thu, 11 Mar 2010 18:36:17 +0000

Also having issues today – 1:30 pm EST

By: Roberta

Roberta — Wed, 10 Mar 2010 11:59:10 +0000

I’m still having some intermittent problems. I do alot of work during my lunchtime at work and it seems to be down every time I log on…..

By: Bonnie

Bonnie — Tue, 09 Mar 2010 15:26:29 +0000

This is twice in the past week that the website has had major problems on the very day I have the free time to do some research and additions. So frustrating!

By: Jeannie

Jeannie — Mon, 08 Mar 2010 20:50:49 +0000

As of 2:45 pm CDT I still can’t get to the information that was readily available last week. How did I know that after that Friday show we were going to crash big time????? It always does. I agree that the paying customers should not be experiencing these problems. Please do find the problem and fix it. Like others, I, too, have alot of work to do on this site.

By: Sherri

Sherri — Sun, 07 Mar 2010 22:29:49 +0000

NEWBIE ITIS…. I agree, with all the ads and all the TV shows sparking address it is draining our POWER over the ANCESTRY universe.
I think some records are missing also.
I looked up a bunch of North Carolina Marriages about 3 weeks ago, and suddenly these, Rutherford, Lincoln and Burke Co, Marriages are MISSING…
Really I resent Paying for this site and having all these issues… Get on with it.. and get it fixed…