Comments on: Ancestry.com Monthly Newsletter in Your Online Messages Inbox

By: Carol A. H.

Carol A. H. — Fri, 05 Feb 2010 09:01:28 +0000

#20 Patricia,

I think you need to cancel your membership personally. I wouldn’t use the blog. Telephone them.

1-800-262-3787 10 am to 6pm EST

Follow the recorded menu with regards to button pushing options.

By: Carol A. H.

Carol A. H. — Fri, 05 Feb 2010 08:25:45 +0000

I know my comment is late in posting but I was just reading all the posts on this blog because I didn’t get to it sooner.

Andy, #6: What are you going to do for upgrades? You know the computer you get one year will be obsolete the next.—-:<)—–(I don't have any little icons.) Your post made me laugh out loud.

i asked ancestry to NOT send the newsletter to my "messages" on my home page. I asked to have them sent to my email. Now, I don't get them either way!

I looked at "California City Directory" that turned out to be a telephone book!

Well….it is a directory….of sorts!

By: pATRICIA BICKAR

pATRICIA BICKAR — Fri, 05 Feb 2010 01:06:47 +0000

pLEASE TAKE ME OFF YOUR LIST AND CANCEL ANY MEMBERSHIP. DO I HAVE TO DO IT PERSONALLY, OR WILL THIS BE SUFFICIENT. I DO NOT WANT TOPAY FOR THIS SERVICE. THANK YOU. I FIND
IT TO COMPLICATED FOR ME TO USE.

By: Barry Buckler

Barry Buckler — Wed, 03 Feb 2010 21:34:32 +0000

Please add my name to the list of those who are not receiving the Monthly Update, either directly or in my Messages in-box.

By: Dee

Dee — Tue, 02 Feb 2010 23:25:55 +0000

I also did not receive the newsletter via messages.

By: Fran

Fran — Tue, 02 Feb 2010 15:15:25 +0000

I haven’t gotten any newsletters in a while either.

By: Andy Hatchett

Andy Hatchett — Fri, 29 Jan 2010 21:48:23 +0000

Leigh Re: #15

I’m not sure I understand what you mean by “refuse to let me answer a message”

Can you explain?

By: Leigh Woodward

Leigh Woodward — Fri, 29 Jan 2010 20:19:15 +0000

Am very disappointed with Ancestry in that they refuse to let me answer a message to me there.

By: Vernon Drewa

Vernon Drewa — Fri, 29 Jan 2010 17:45:41 +0000

I’ve been with Ancestry since its inception. I’ve taught various Genealogy Programs at Natl. Archives for groups for 25 years. And have been a Historian for 60 years.
In my opinion, your “team” who made up the new format for accessing data did no one a favor. It isn’t “User Friendly”, and forces the public to use more keystrokes for accessability to various area’s. I personally, and those in the classes I continue to teach, much prefer your “PREVIOUS” main page under the SEARCH option.
Plus, your printing procedure has become much more cumbersome.
Make’s one wonder who were the experts who made the changes to something that was functional!
Sincerely,
Vernon H. Drewa, Cdr., USN (Ret.)

By: Barbara See

Barbara See — Fri, 29 Jan 2010 15:48:06 +0000

I did not receive the newsletter.