Comments on: Temporary Site Problems Resolved http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/?utm_source=rss&utm_medium=rss&utm_campaign=temporary-site-problems-resolved The official blog of Ancestry.com Mon, 20 May 2013 15:13:47 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: rita http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43777 rita Thu, 04 Feb 2010 22:40:45 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43777 Why this site having so many problem later? Haven't been on the site for awhile, need to get it together. Why this site having so many problem later? Haven’t been on the site for awhile, need to get it together.

]]> By: DIANE CLIFTON http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43731 DIANE CLIFTON Mon, 01 Feb 2010 05:56:38 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43731 Having trouble with your site in Australia. Rang the Australian number to see if the problem was with them, they sent me an email about managing your Internet cache and cookies. Did exactly what I was told, now I can't sign back in and have lost three days. What's going wrong, possibly me, but followed instructions. Di Clifton Having trouble with your site in Australia. Rang the Australian number to see if the problem was with them, they sent me an email about managing your Internet cache and cookies. Did exactly what I was told, now I can’t sign back in and have lost three days. What’s going wrong, possibly me, but followed instructions. Di Clifton

]]> By: Julia Finley Evans http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43727 Julia Finley Evans Sun, 31 Jan 2010 22:44:06 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43727 Why are you people such thieves? u r supposed to be above all this. took a lot of money from my checking and will not return it, no way to treat people. I have definitely stopped 7 people from having anything to do with you and will work to stop anyone from doing so. Why are you people such thieves? u r supposed to be above all this. took a lot of money from my checking and will not return it, no way to treat people. I have definitely stopped 7 people from having anything to do with you and will work to stop anyone from doing so.

]]> By: Jerry Cerkez http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43711 Jerry Cerkez Sat, 30 Jan 2010 21:45:48 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43711 Who is doing the improved images on the US federal census records? The improvements are horrible. I can no longer read the 1910 census records for Delaware (Kent county). The images appear over-exposed (too bright) and cannot be read. I also just tried to view some 1840 census records for Delaware (Kent county) and these appear smudged and also unreadable. If you keep improving the census records, soon I won't be able to read anything. Can you please check the records and correct these. It is not right to charge access to records which can't be viewed. Who is doing the improved images on the US federal census records? The improvements are horrible. I can no longer read the 1910 census records for Delaware (Kent county). The images appear over-exposed (too bright) and cannot be read. I also just tried to view some 1840 census records for Delaware (Kent county) and these appear smudged and also unreadable. If you keep improving the census records, soon I won’t be able to read anything. Can you please check the records and correct these. It is not right to charge access to records which can’t be viewed.

]]> By: Marilyn Jane Brookins http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43692 Marilyn Jane Brookins Fri, 29 Jan 2010 21:39:23 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43692 I still can't get on Ancestry.com site I still can’t get on Ancestry.com site

]]> By: Eric Hollis http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43679 Eric Hollis Fri, 29 Jan 2010 06:58:22 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43679 I can reach Ancestry.com front page but nothing else. I can't reach Ancestry.co.uk at all - for about the last 3 days. My Windows Explorer browser is working fine otherwise. What's going on?? (I'm a very frequent user, fully paid up, and not getting a return on my money) I can reach Ancestry.com front page but nothing else. I can’t reach Ancestry.co.uk at all – for about the last 3 days. My Windows Explorer browser is working fine otherwise. What’s going on?? (I’m a very frequent user, fully paid up, and not getting a return on my money)

]]> By: joyce patterson http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43621 joyce patterson Thu, 28 Jan 2010 05:57:05 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43621 I have been working with ftm2010 and I don't understand your ambitions. I have looked up my names that have grn leaves and 99% have so many errors. I wish to go back to ftm 06/16 but I got a new computer and it won't download because it only goes to 32 bit. I think I will change software for my family trees. I have a subcscriprion coming up 155. and that is way too much for so many errors these patrons are putting out there without checking their sources. This new idea has taken all the fun out of researching on your own. It is like like finding a gold mine. the way you have it now it is no fun it is just putting names down and go to the next name. what have you learned about your family just a bunch of names. If you can fix ftm 16 for 64 bit and I can download this software on my new computer I will probably stay but I can't use the ftm2010 it just don't have it i.e. family group sheets etc I have been working with ftm2010 and I don’t understand your ambitions. I have looked up my names that have grn leaves and 99% have so many errors. I wish to go back to ftm 06/16 but I got a new computer and it won’t download because it only goes to 32 bit. I think I will change software for my family trees. I have a subcscriprion coming up 155. and that is way too much for so many errors these patrons are putting out there without checking their sources. This new idea has taken all the fun out of researching on your own. It is like like finding a gold mine. the way you have it now it is no fun it is just putting names down and go to the next name. what have you learned about your family just a bunch of names.

If you can fix ftm 16 for 64 bit and I can download this software on my new computer I will probably stay but I can’t use the ftm2010 it just don’t have it i.e. family group sheets etc

]]> By: candace clawson http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43552 candace clawson Mon, 25 Jan 2010 02:12:48 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43552 when adding newfound family and other logical hints, it tends to the "energizer bunny mode" it keeps loading, loading, loading for a long time. i did get a neww java update, i went into the settings to adjust them, deleted the cache and cookies, checked on the active x things. i do hope that this get resolved once and for all. also i had trouble getting from my site to the homepage and my photos of me took time to load. please resolve this. when adding newfound family and other logical hints, it tends to the “energizer bunny mode” it keeps loading, loading, loading for a long time. i did get a neww java update, i went into the settings to adjust them, deleted the cache and cookies, checked on the active x things. i do hope that this get resolved once and for all. also i had trouble getting from my site to the homepage and my photos of me took time to load. please resolve this.

]]> By: Barbara Browne http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43547 Barbara Browne Sun, 24 Jan 2010 22:26:59 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43547 What has happened to the old format. The new format is horrible. And it keeps bouncing me back to a page that states that I am a Visitor. I've been a member for years!! Please, please fix this. What has happened to the old format. The new format is horrible. And it keeps bouncing me back to a page that states that I am a Visitor.
I’ve been a member for years!! Please, please fix this.

]]> By: Herretoej http://blogs.ancestry.com/ancestry/2010/01/22/temporary-site-problems-resolved/#comment-43546 Herretoej Sun, 24 Jan 2010 20:14:02 +0000 http://blogs.ancestry.com/ancestry/?p=2783#comment-43546 Yeah I too had some problem in the site opening but now its restored, thanks for considering the issue and resolving it. Yeah I too had some problem in the site opening but now its restored, thanks for considering the issue and resolving it.

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