Dear Ancestry.com DNA…


I often receive questions from our users or potential members regarding who can participate in a given test.  Many such questions deal with lines that have been “daughtered out.”  For example, a recent inquiry asked:
“I had my DNA tested for mitochondrial results, but I’d like to do the same for my father’s side. My problem is [...]

Learning. Six Feet Under.


Before I started working at Ancestry.com, I thought cemeteries were creepy. Sure, they were great places for flowers and remembrance a few times a year. But if you didn’t actually know one of the residents, you definitely didn’t want to pop by. 
I would have never predicted that four and a half years later, I’d be [...]

Temporary Site Problems


We are experiencing some temporary site problems with our customer sign-up system. We apologize for any inconvenience this might cause. Our development and web operations teams are working on the problem and we will have it resolved as quickly as possible.  Thank you for your patience.

Scheduled Site Maintenance Wed. October 28


We want to let you know that the Ancestry.com and related Ancestry International sites will be down for about 3 hours for scheduled maintenance on early Wednesday morning beginning at 1 AM Mountain Time (that’s 3 AM ET or 7 AM GMT).  The Ancestry World Archives Project will only be available for offline keying.
During this [...]

Enhancements to Member Connect


At the end of July we launched our new Member Connect feature on Ancestry.com.  Since then we have been gathering feedback from members, analyzing how it has been used, and working to continue to improve it.  I wanted to review some enhancements that were added to Member Connect yesterday, as well as highlight a few [...]

What Happened to Amelia Earhart? Ancestry.com Posts Case File Investigating Her Disappearance


There are multiple theories surrounding the mysterious disappearance of iconic aviator Amelia Earhart, who vanished in 1937 while attempting to be the first woman to fly around the world. Today, Ancestry.com has published a case file revealing some unique details into the investigation of what happened. The 73-page file consists of letters and telegrams sent in [...]

Family Tree Maker 2010 and Windows 7


With the release of Microsoft Windows 7 this week, many have been asking about the compatibility and testing of Family Tree Maker 2010 related to this new operating system.
The short answer is yes, Family Tree Maker 2010 is fully compatible with Windows 7.
The Family Tree Maker team has been working with Windows 7 for several months—even [...]

“My father is not going to just disappear off the face of the earth…. His story is going to go on with us forever.” –Cathryn Darling, Ancestry.com member


If you’ve ever had the experience of learning about an ancestor whose story has been missing from your family tree for a long time, you understand the need to preserve that story and make sure it never disappears again.
This was Cathryn Darling’s experience, after she learned that her father, who she’d been told had abandoned [...]

How Do You Find 5,000 Cousins?


I can count my first cousins on one hand and still have a thumb to spare. So when author and family historian Crista Cowan told me how many living cousins she had tracked down in the course of just a handful of years, I was floored. 
Crista would have needed nearly 1,000 of my hands – [...]

Thanks to everyone who joined us for the search webinar


Hi everyone
Thanks to those who joined us for the Search webinar on Wednesday. We had more than 10,700 members registered for the event, which is a record ever for Ancestry.com.
We also appreciate all of the great questions. In total, we had over 1,500, so unfortunately, we’re not going to be able to address these all individually.
In this [...]