Comments on: Temporary Site Problems

By: Andy Hatchett

Andy Hatchett — Fri, 18 Sep 2009 19:50:25 +0000

Tony Re: #35

Thanks Tony.

Now the question remains…
What is the present status and future plans for the indexing?

I’m glad I was wrong about them getting it back online.

By: Martha

Martha — Fri, 18 Sep 2009 19:48:46 +0000

The search on Ancestry.com is still not pulling all records that it used to for Bent County, Colorado!

By: MELODIE WOODS

MELODIE WOODS — Fri, 18 Sep 2009 19:02:15 +0000

HOW DO YOU REPORT A TRANSCRIPTION ERROR?

By: Carlin Christensen

Carlin Christensen — Fri, 18 Sep 2009 18:37:32 +0000

9/18/2009 11:30am PST still unable to open immigration immage sent to me by another member. Assume you are still having problems?

By: Pat Gadue

Pat Gadue — Fri, 18 Sep 2009 18:05:30 +0000

Sorry, it took me a while to find the exact site where I found the information. I’m afraid I am a bit computer illiterate but I believe I have saved the web-address. http://blog.eogn.com/eastmans_online_genealogy/2009/09/ancestrycom-and-the-drouin-genealogical-institute-reach-agreement.html

By: Pat Gadue

Pat Gadue — Fri, 18 Sep 2009 17:57:58 +0000

Sorry, in my excitement about whether or not this was accurate, I failed to mention where the information came from. I found it on Eastman’s Online Genealogy Newsletter where they posted the information and stated that it came from Institut Drouin.

By: Pat

Pat — Fri, 18 Sep 2009 17:55:16 +0000

It may be solved for some but I’m still having problems?????

By: Tony Cousins

Tony Cousins — Fri, 18 Sep 2009 17:49:50 +0000

Re Drouin Collection – cut from Eastman…

Ancestry.com and Jean-Pierre Pepin (Drouin Genealogical Institute) announced to their customers and the wider community of genealogists that they have made in resolving their dispute.

In doing so, the parties took into account the concerns of genealogists outlined in recent weeks.

Thus, Ancestry.com will provide online digital Drouin Fund on its website from Monday, September 21, 2009.

The parties wish to thank the community of genealogists and wish them well for future research.

Ancestry.com
Drouin Genealogical Institute

Montreal September 17, 2009

http://blog.eogn.com/eastmans_online_genealogy/2009/09/ancestrycom-and-the-drouin-genealogical-institute-reach-agreement.html#more

TonyC

By: Terrae

Terrae — Fri, 18 Sep 2009 17:37:54 +0000

Sorry… I meant anyone who has bought a new PROGRAM… haha… not problem… Lord knows we don’t need to buy problems.. haha

By: Terrae

Terrae — Fri, 18 Sep 2009 17:36:30 +0000

Andy RE: #29,
I understand, same here. The Drouin is one of the main reasons I have my Ancestry subscription, and now no access. It’s frustrating. Anyone who has EVER bought a new problem or Operating System KNOWS there are going to be “bugs” – it’s the nature of the beast. I don’t agree with a lot of the things that Ancestry has done, or are doing, and I definitely think their fees are a bit much, but if you want change, then WE as a group have to be the driving force behind the changes. But constant complaining is not the way to get what we want. We have to test drive new changes and provide feedback – positive and negative both, so that Ancestry knows their strengths and weaknesses. But pointing fingers are now how to get changes made. Just MHO, that’s all.