Comments on: Drouin Collection Update

By: Rick P

Rick P — Wed, 16 Sep 2009 02:28:44 +0000

Andy………..how are we suppose to move on when the Drouin Rcords were the only records that were of any use to us?
You’re a real ball of sunshine aren’t you?

By: William A. Griffith

William A. Griffith — Wed, 16 Sep 2009 02:16:34 +0000

You’re right,of course,Andy-what was I thinking? We’ve all just got to pull ourselves up by our bootstraps and soldier on! Stiff upper lip and all that,hey?
How very touching…I,and I’m sure everyone else dealing with this mess,feel Much better now…

By: Andy Hatchett

Andy Hatchett — Wed, 16 Sep 2009 00:59:52 +0000

William – Re;#185

I take no perverse pleasure in telling people hurtful truths but I do believe they should face the cold hard reality of the situation.

“Warm and Fuzzy” isn’t going to change the situation and the sooner people realize that and get over it and move on then the better off they will be in the long run.

By: William A. Griffith

William A. Griffith — Tue, 15 Sep 2009 23:52:11 +0000

Hello Carol,Apparently,from what the rumours say,the Drouin collection will Never be back. It looks like Ancestry just couldn’t or for some rediculous reason Wouldn’t follow the Drouin Institutes demands,and so,the collection has been taken away from them for all sakes and purposes for good.
For whatever odd reasons that might be,if you read the previous comments,it seems some people get great satisfaction out of Telling people this and that there won’t be and Shouldn’t be any refunds etc. Just why our research being disrupted/eliminated and in some cases our sources of work being permanantly gone gives them some sort of perverse pleasure is one of those mysteries we’ll probably never know.
Oh well…at least,in the few short years that we Did have access to the Drouin records,we were(hopefully)able to get so very much info that we would probably never have been able to find otherwise and so there our work will have to pretty much hold,until someone someday finds a way to placate the Drouin demands. It’s been fun…

By: Carol Gardner

Carol Gardner — Tue, 15 Sep 2009 20:11:22 +0000

When will the Drouin collection be back? Carol Gardner

By: Florent Heroux

Florent Heroux — Tue, 15 Sep 2009 03:43:45 +0000

Since the Drouin Collection, which is the database for Quebec searches,is no longer available, we should get a refund on our subscriptions. Ancestry.com is of no value to me. We should have been made aware that Drouin was no longer available. Thank you.

By: Andy Hatchett

Andy Hatchett — Tue, 15 Sep 2009 02:52:55 +0000

Re #180 & #181

Read the fine print in the subscription agreement carefully. Ancestry has the right at any time to alter what content is available in any particular subscription package.

I’m wondering if all those calling for a refund would mind being billed more every time Ancestry added a database to the World Deluxe package?

This is the reverse side of that coin.

By: Boopaharley

Boopaharley — Mon, 14 Sep 2009 23:20:02 +0000

Why are we still being charged the full amount to lesser access of files, records, etc??

By: Jo Dye

Jo Dye — Mon, 14 Sep 2009 23:17:52 +0000

I, too, purchased the Worldwide collection with the full expectation of having the Drouin records available. And, as many of you, at least 80% of my research was done in that database, and connected to images from that database. This is a disaster! Months of research gone! Ancestry should’ve given us a heads up on this one. We’re due at least an apology and refunds. I clicked on a source citation and got “Unknown”. I’m furious!!

By: C J Connor

C J Connor — Mon, 14 Sep 2009 21:23:23 +0000

The handling of this matter by Ancestry has been abysmal. I for one will not renew my worldwide subscribtion without the Drouin collection.