Comments on: Preview of our enhanced pedigree view

By: Gladys Kinsman

Gladys Kinsman — Sat, 05 Sep 2009 01:58:12 +0000

I’m looking for thr daughter of Bobby Burns that said Leonard Kinsman is her father.

By: Kenny Freestone

Kenny Freestone — Thu, 03 Sep 2009 18:28:47 +0000

Sarah (#25)–If you’re unable to reach support during their regular hours you could try asking for help via email, or check out our help online (Click “help” in the top-right corner of any page on Ancestry.com) Email info: http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/ask.php?p_sid=5aUj81Hj

Martin (#29)–The original black & white 5 generation pedigree chart is still available. At the top right of the pedigree view (in a green bar) you’ll see an icon that looks like a printer. Click it, and select the “printer-friendly” link.

By: Debi

Debi — Thu, 03 Sep 2009 07:19:54 +0000

I am wondering how to delete the printing of the date and time on certain reports under the publish tab. Also, when I print an INDIVIDUAL report it gives the persons information and the spouses information, except it lists their mother’s name and the mothers name in the fathers name also, WHY???

By: Preston Cooper

Preston Cooper — Wed, 02 Sep 2009 23:38:36 +0000

I am upgrading? from FTM 2005 to 2010.In the ancestry and descendant charts of the 2005 version I could add captions (notes) right on the chart by clicking on “picture/object” and then clicking on “insert caption by itself”. Such notes are very helpful in explaining relationships etc. In the 2010 this feature has been downgraded out (or at least buried so deeply that I cannot find it. Must I now resort to editing the charts after they have been made into pdf files or is there some other answer.

By: Kristina

Kristina — Wed, 02 Sep 2009 21:47:40 +0000

I liked the new view, but it was slow to load. Also there are a LOT of large families that do not all fit on the screen when you want to use the feature that allows you to see immediate family (which is a feature I like), causing me to have to scroll back up to the top of page of my computer to see the toggle you placed on the screen which allows me to scroll down your screen. Its very time consuming and annoying.
Also, I have a biological father and an adoptive father, and on the old way and new ways, I do not see a way to have an “Alternate” father button next to my name.. so if I want to look at one tree or the other I have to go edit myself and change my father preference.
On a seperate note entirely, it would be really nice to be able to edit the search capabilities to omit something. The newspaper search is one I hate scanning through to look at other information that has popped up, but do not want to look through all other sections seperately just to omit the newspaper search. It would be handy to omit other things as well, like names, sometimes there is a need to omit a specific name without wanting to do an exact match for someone else.

By: Andy Hatchett

Andy Hatchett — Wed, 02 Sep 2009 17:19:29 +0000

Helepera – Re:#32

You have to remember that Ancestry’s Online Member Trees is *not* a genealogy program- it is merely a display application and as such will *never* have the functions that a standalone genealogy program has.

By: Helepera

Helepera — Wed, 02 Sep 2009 13:36:30 +0000

Adding a brother or sister.

Tech support says a brother can’t be added to a tree, a parent name is not known. DUH! — That’s the point of research…to find a parent!

As of now, we have to “dummy up” a parent, to add a sibling to the chart.
Silly, because other programs offer this simple option.

Come on guys…read the message boards, listen to what callers are reporting.

Can I be the only person who noticed this? If I’m wrong, pls, pls, pls, correct me.

And, how do we rally know anyone out there is paying attention to these blogs.

By: Helepera

Helepera — Wed, 02 Sep 2009 12:46:09 +0000

I’ve called Tech support several times asking why I an no longer EDIT a name.
I was able to do so in the past, so what happened? So many of the names are incorrectly transcribed and without this feature, researchers will not find the corrected name.
Your lack of response is poor, especially when a user has asked the same question numerous times.
What’s the purpose of the pencil mark edit??? It doesn’t work!

Do you use beta testers? I’m sure they must have caught this HUGE change?

By: Helepera

Helepera — Wed, 02 Sep 2009 12:39:28 +0000

I am a program developer, and find some good and bad otpions in the new form.
If you take a look at Steve Morse’s form which is very basic, it offers so many search options all on one page – and it’s free!!!!
Why can’t Ancestry use a simple form that allows users to use a wildcard for the first letter of a name? More often than not, transcribers fail to recognize the first letter. Consequently, we can’t perform a search.

By: Martin

Martin — Tue, 01 Sep 2009 09:53:55 +0000

Hello,
I am a bit of a basic user of the computer & would like to say, firstly, thank you all for the site. I am so exited with what I have researched so far. The following points you might find useful?

RE: PRINTING OUT THE CENSUS…
I am not sure if this has been sorted but I was having a problem with saving & printing documents. Esp. Printing with the new site.
For example if I printed an 1891 Census entry it would print everything that was on the page tabs, Ancestry Header, etc, when all I wanted to print was the just the actual Census entry.

To get around this I discovered if you save it to the computer first & print from the desktop then it prints only the document. However the size was a little small ( see Below)

SIZE of CENSUS when PRINTED.

The Census entry I had printed from the old site was slightly bigger filling up the whole A4. This was much easier to read.

5 GENERATION CHARTS
I haven’t found it yet,perhaps it’s still there?I liked the simple black & white 5 Gen. Pedigree chart which you used to be able to pull up for each person listed.
For me the coloured version takes too much ink & so I don’t print out these new gen. charts.

Thanks for listening & again, Thanks for all the work, over all a fantastic site. :0)
Cheerio.
P.S. I’m a Mac user using Firefox.