We are often asked about the process of upgrading to Version 2010 from older versions of Family Tree Maker. If you’re upgrading, here are some answers to frequently asked questions:
Q: Will FTM 2010 run on my computer?
A: Your computer must meet the minimum system requirements in order to run the program. A list of system requirements can be found here. By going to the Start menu and selecting the Help option, you can search for “About this computer” to find your system information and compare to the list on the Web site.
Q: Will FTM 2010 replace my old version?
A: No. Family Tree Maker 2010 will install as a completely separate program and will not affect your old program. If you do not want to keep your old version you will need to uninstall it.
Q: Do I need to install FTM 2009 before I can upgrade to FTM 2010?
A: No. Because FTM 2010 installs as a separate program you can upgrade to 2010 directly, without having to install any older software.
Q: Will FTM 2010 automatically open my files from the old version?
A: This depends on which version you’re upgrading from. If you’re upgrading from version 2008 or 2009, your old file names will appear in your list of trees. Then opening the files will convert them to the new format. If you’re upgrading from an older version (Version 16 or older) you will need to import your files into the new program. You can see instructions on how to upload your files from the older version, or how to import files from other programs to your new Family Tree Maker here.
Q: When I import my file will it get ALL of the data?
A: Family Tree Maker 2010 will import all of the data contained in the file you are importing. If you have multiple files in the old program to represent different families, you will have to import each one separately.
Q: I can’t find my files from the old version to import them. Where are they?
A: You can use either your old version’s Find file utility or use Windows Search to locate the files on your computer. These are detailed here.
Q: My old version is on a different computer. How can I transfer the file to my new computer?
A: By exporting your old files to an external drive, you can transfer your files from one computer to another. Detailed instructions for this can be found here.
Q: Do I need to keep my old version on the computer after upgrading?
A: No. Once you have imported your data files into FTM 2010 you can uninstall your old version, it is not required for FTM 2010 to operate. Removing your older version is optional, but doing so will leave more memory available for use on your computer. Even if you remove your old program, you can keep your old data files for safekeeping.
Q: I imported my files, but I don’t know where they are now. Where does FTM 2010 store the data files?
A: The default save location is in a Family Tree Maker folder in your Documents folder. Any imported files will be here unless you changed the File Location on the import screen. If your files are not in your Documents folder and you don’t remember if you changed the File Location or what you changed it to, you can use Windows Search to locate the files. The search tool can be found under the Start menu on your computer.
Q: How can I make FTM 2010 look like my old program?
A: Family Tree Maker 2010 is built on our new platform, which has many similarities to the older versions but looks quite different. The People workspace, Family tab is a combined Pedigree View and Family View from the old programs.
Q: I need help working in the new format. Are there any tutorials available?
A: There are Training Tutorials available in the Help menu and a Getting Started Guide available on our website to help you get started working in the new format. You can view the Getting Started Guide by clicking here.
I hope these answers help. If you’ve already made the transition to Family Tree Maker 2010, please offer your helpful questions and answers here. Thanks!
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