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	<title>Comments on: New Family Tree Enhancements in “Preview Mode”</title>
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	<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=family-tree-preview</link>
	<description>The official blog of Ancestry.com</description>
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		<title>By: Linda</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38630</link>
		<dc:creator>Linda</dc:creator>
		<pubDate>Thu, 18 Jun 2009 20:23:22 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38630</guid>
		<description>I like the Media Gallery at the top where you&#039;ve put it, so I know if this person has photos.  If they&#039;re at the bottom of the page and I have to scroll down, then I may not know they&#039;re even there.

I would like it noted if there are Comments or Stories, so I don&#039;t have to click on them just to check.  I don&#039;t do that on every person, only if there&#039;s more said about them.  This is important!

I would like a descendancy chart as well as a pedigree chart.  It&#039;s easier to find where a person fits into the tree, especially if they have a lot of children.  You used to have this available, or at least it was on roots.com.</description>
		<content:encoded><![CDATA[<p>I like the Media Gallery at the top where you&#8217;ve put it, so I know if this person has photos.  If they&#8217;re at the bottom of the page and I have to scroll down, then I may not know they&#8217;re even there.</p>
<p>I would like it noted if there are Comments or Stories, so I don&#8217;t have to click on them just to check.  I don&#8217;t do that on every person, only if there&#8217;s more said about them.  This is important!</p>
<p>I would like a descendancy chart as well as a pedigree chart.  It&#8217;s easier to find where a person fits into the tree, especially if they have a lot of children.  You used to have this available, or at least it was on roots.com.</p>
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	<item>
		<title>By: Dwayne Milam</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38624</link>
		<dc:creator>Dwayne Milam</dc:creator>
		<pubDate>Wed, 17 Jun 2009 18:40:03 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38624</guid>
		<description>#83 Dottie Barker, I&#039;m apparently not the only one having the same problems (see post #53) since the preview of the &quot;upgrades&quot; have been made available. Whatever is causing &quot;our&quot; problems, someone should address it. Tech. support takes a very long time to reply (maybe a lot of people are having issues) and the suggestions so far have not fixed my problems.</description>
		<content:encoded><![CDATA[<p>#83 Dottie Barker, I&#8217;m apparently not the only one having the same problems (see post #53) since the preview of the &#8220;upgrades&#8221; have been made available. Whatever is causing &#8220;our&#8221; problems, someone should address it. Tech. support takes a very long time to reply (maybe a lot of people are having issues) and the suggestions so far have not fixed my problems.</p>
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	<item>
		<title>By: Dottie Barker</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38623</link>
		<dc:creator>Dottie Barker</dc:creator>
		<pubDate>Wed, 17 Jun 2009 11:30:22 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38623</guid>
		<description>A lot of the comments on this blog are right on....  please take them under consideration.  As for me, years ago when I first subscribed everything was great.  Every year or every time you make changes, things get worse and worse.

Right now, I can&#039;t search as I just get the notice that Ancestry is either down for repairs or I should try back later.  Really folks, this is not helpful.

Searching takes twice as long as it used to.  Why in the world, (when the system is working), do I have to go through literally thousands of records when I put in so much info on the person I&#039;m searching for?  Why when I tell you the person was born in 1659, the place where that person was born, etc,  am I going though info from 1950 and in every other country but the one I wrote down?  When checking through newspapers, I&#039;m getting current issues???  Not helpful.  It takes hours of searching for the simplest information.  This year as been the worst year yet working with this system.  It seems you&#039;re taking what wasn&#039;t broke and messing it up and you&#039;re not addressing the things we&#039;ve told you doesn&#039;t work. I would also appreciate receiving answers when I contact customer service.  This is very disappointing.  Please listen and fix the system!</description>
		<content:encoded><![CDATA[<p>A lot of the comments on this blog are right on&#8230;.  please take them under consideration.  As for me, years ago when I first subscribed everything was great.  Every year or every time you make changes, things get worse and worse.</p>
<p>Right now, I can&#8217;t search as I just get the notice that Ancestry is either down for repairs or I should try back later.  Really folks, this is not helpful.</p>
<p>Searching takes twice as long as it used to.  Why in the world, (when the system is working), do I have to go through literally thousands of records when I put in so much info on the person I&#8217;m searching for?  Why when I tell you the person was born in 1659, the place where that person was born, etc,  am I going though info from 1950 and in every other country but the one I wrote down?  When checking through newspapers, I&#8217;m getting current issues???  Not helpful.  It takes hours of searching for the simplest information.  This year as been the worst year yet working with this system.  It seems you&#8217;re taking what wasn&#8217;t broke and messing it up and you&#8217;re not addressing the things we&#8217;ve told you doesn&#8217;t work. I would also appreciate receiving answers when I contact customer service.  This is very disappointing.  Please listen and fix the system!</p>
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		<title>By: Lynda French</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38621</link>
		<dc:creator>Lynda French</dc:creator>
		<pubDate>Wed, 17 Jun 2009 05:52:17 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38621</guid>
		<description>I have been an avid supporter and subscriber to ancestry for years, but these recent &quot;enhancements&quot; on the family Tree have made it unusable.  I get the exclamation symbol warning in bottom left with webpage error anytime I try to do anything simple link a merge a HINT and it apparently has something to do with javascript and Yahoo! (perhaps a toolbar, dunno).

Here&#039;s a sampling of the error:

Webpage error details
 
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Wed, 17 Jun 2009 04:02:55 UTC
 

Message: &#039;YAHOO&#039; is undefined
Line: 1
Char: 30
Code: 0
URI: http://c.mfcreative.com/trees/js/pt/fullcard.js
 

Message: &#039;YAHOO&#039; is undefined
Line: 7
Char: 36
Code: 0
URI: http://c.mfcreative.com/lib/tgn/ancestry/header.js?v=1
 

Message: &#039;YAHOO&#039; is undefined
Line: 1
Char: 1
Code: 0
URI: http://c.mfcreative.com/trees/js/pt/mergeFamily2.js
 

Message: &#039;YAHOO&#039; is undefined
Line: 37
Char: 6
Code: 0
URI: http://trees.ancestry.com/pt/MergeFamily2.aspx?tid=7963014&amp;pid=-1011022366&amp;hid=-623987648&amp;dbid=1138&amp;rpid=5561952&amp;pg=0,3,48&amp;ret=-1011022366&amp;altRet=
 
*****************

also acessing trees or any information (if you can get it without a webpage error) is very very slow to load anything.</description>
		<content:encoded><![CDATA[<p>I have been an avid supporter and subscriber to ancestry for years, but these recent &#8220;enhancements&#8221; on the family Tree have made it unusable.  I get the exclamation symbol warning in bottom left with webpage error anytime I try to do anything simple link a merge a HINT and it apparently has something to do with javascript and Yahoo! (perhaps a toolbar, dunno).</p>
<p>Here&#8217;s a sampling of the error:</p>
<p>Webpage error details</p>
<p>User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)<br />
Timestamp: Wed, 17 Jun 2009 04:02:55 UTC</p>
<p>Message: &#8216;YAHOO&#8217; is undefined<br />
Line: 1<br />
Char: 30<br />
Code: 0<br />
URI: <a href="http://c.mfcreative.com/trees/js/pt/fullcard.js" rel="nofollow">http://c.mfcreative.com/trees/js/pt/fullcard.js</a></p>
<p>Message: &#8216;YAHOO&#8217; is undefined<br />
Line: 7<br />
Char: 36<br />
Code: 0<br />
URI: <a href="http://c.mfcreative.com/lib/tgn/ancestry/header.js?v=1" rel="nofollow">http://c.mfcreative.com/lib/tgn/ancestry/header.js?v=1</a></p>
<p>Message: &#8216;YAHOO&#8217; is undefined<br />
Line: 1<br />
Char: 1<br />
Code: 0<br />
URI: <a href="http://c.mfcreative.com/trees/js/pt/mergeFamily2.js" rel="nofollow">http://c.mfcreative.com/trees/js/pt/mergeFamily2.js</a></p>
<p>Message: &#8216;YAHOO&#8217; is undefined<br />
Line: 37<br />
Char: 6<br />
Code: 0<br />
URI: <a href="http://trees.ancestry.com/pt/MergeFamily2.aspx?tid=7963014&#038;pid=-1011022366&#038;hid=-623987648&#038;dbid=1138&#038;rpid=5561952&#038;pg=0,3,48&#038;ret=-1011022366&#038;altRet=" rel="nofollow">http://trees.ancestry.com/pt/MergeFamily2.aspx?tid=7963014&#038;pid=-1011022366&#038;hid=-623987648&#038;dbid=1138&#038;rpid=5561952&#038;pg=0,3,48&#038;ret=-1011022366&#038;altRet=</a></p>
<p>*****************</p>
<p>also acessing trees or any information (if you can get it without a webpage error) is very very slow to load anything.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sharron Swanberg</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38620</link>
		<dc:creator>Sharron Swanberg</dc:creator>
		<pubDate>Wed, 17 Jun 2009 01:30:47 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38620</guid>
		<description>I can&#039;t get the trees to load at all.</description>
		<content:encoded><![CDATA[<p>I can&#8217;t get the trees to load at all.</p>
]]></content:encoded>
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	<item>
		<title>By: gloria stanford</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38619</link>
		<dc:creator>gloria stanford</dc:creator>
		<pubDate>Tue, 16 Jun 2009 13:31:19 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38619</guid>
		<description>why is my profile so hard to get into i xcant access it.</description>
		<content:encoded><![CDATA[<p>why is my profile so hard to get into i xcant access it.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Lantrix</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38618</link>
		<dc:creator>Lantrix</dc:creator>
		<pubDate>Tue, 16 Jun 2009 06:26:07 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38618</guid>
		<description>Is there any planned modifications to these changes, or are you at the user sociability testing phase?

Will there ever be a way to view more of a tree at once, say like geni.com do in a vertical fashion, and not just a generational side view.</description>
		<content:encoded><![CDATA[<p>Is there any planned modifications to these changes, or are you at the user sociability testing phase?</p>
<p>Will there ever be a way to view more of a tree at once, say like geni.com do in a vertical fashion, and not just a generational side view.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Nancy</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38615</link>
		<dc:creator>Nancy</dc:creator>
		<pubDate>Tue, 16 Jun 2009 01:50:37 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38615</guid>
		<description>One more thing:  I&#039;d like a place to add comments about the person&#039;s name.</description>
		<content:encoded><![CDATA[<p>One more thing:  I&#8217;d like a place to add comments about the person&#8217;s name.</p>
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	<item>
		<title>By: Nancy</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38614</link>
		<dc:creator>Nancy</dc:creator>
		<pubDate>Tue, 16 Jun 2009 01:47:55 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38614</guid>
		<description>Kenny, I appreciate your re-thinking so many of the issues that have been brought up in the preview.  I have been happy with the efforts that are being made to improve the site and the fact that there seem to be so many people involved in looking at various areas that have issues (e.g. the search feature, the speed of the site and the speed/number of clicks needed to do our research).  This is a definite improvement from a while ago.

This thread is great in bringing up so many features that would be very exciting to have.  I hope that  you do move them up on your priority list.  My biggest &quot;wants&quot; include the ability to merge duplicate people (currently a nightmare scenario); increased attention to the sourcing issue (especially the ability for us to add our own &quot;historical documents,&quot; such as death certificates); the ability to change the order of our photos; definitely giving us the box back (comments, notes, etc)!; and a less busy design.  I also like the idea of setting our own defaults, such as whether to go to the Pedigree or Profile view.

I have another request which would really speed up my work.  I would like to have the description line available when I am attaching records, such as the Census.  I often have a note that I would like to add (e.g., occupation, number of children, years of marriage).  Right now there are too many steps, and sometimes I forget the data that I wanted to put by the time I go through it all.

As so many people here have good ideas on how to improve the Search function, is there a message board or thread for that?

Thanks, Kenny, for taking the time to evaluate all of our rants!  It&#039;s only because Ancestry is so important to us that we get a little rabid!</description>
		<content:encoded><![CDATA[<p>Kenny, I appreciate your re-thinking so many of the issues that have been brought up in the preview.  I have been happy with the efforts that are being made to improve the site and the fact that there seem to be so many people involved in looking at various areas that have issues (e.g. the search feature, the speed of the site and the speed/number of clicks needed to do our research).  This is a definite improvement from a while ago.</p>
<p>This thread is great in bringing up so many features that would be very exciting to have.  I hope that  you do move them up on your priority list.  My biggest &#8220;wants&#8221; include the ability to merge duplicate people (currently a nightmare scenario); increased attention to the sourcing issue (especially the ability for us to add our own &#8220;historical documents,&#8221; such as death certificates); the ability to change the order of our photos; definitely giving us the box back (comments, notes, etc)!; and a less busy design.  I also like the idea of setting our own defaults, such as whether to go to the Pedigree or Profile view.</p>
<p>I have another request which would really speed up my work.  I would like to have the description line available when I am attaching records, such as the Census.  I often have a note that I would like to add (e.g., occupation, number of children, years of marriage).  Right now there are too many steps, and sometimes I forget the data that I wanted to put by the time I go through it all.</p>
<p>As so many people here have good ideas on how to improve the Search function, is there a message board or thread for that?</p>
<p>Thanks, Kenny, for taking the time to evaluate all of our rants!  It&#8217;s only because Ancestry is so important to us that we get a little rabid!</p>
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	<item>
		<title>By: Sheila</title>
		<link>http://blogs.ancestry.com/ancestry/2009/06/04/family-tree-preview/#comment-38612</link>
		<dc:creator>Sheila</dc:creator>
		<pubDate>Mon, 15 Jun 2009 22:46:11 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.ancestry.com/ancestry/?p=1346#comment-38612</guid>
		<description>I haven&#039;t been on here for nearly 5 months.  I haven&#039;t been able to research a single thing.  I do not like this new set-up one bit, makes everything so hard to find.  Looks like you all like us to read more, than do any real research.</description>
		<content:encoded><![CDATA[<p>I haven&#8217;t been on here for nearly 5 months.  I haven&#8217;t been able to research a single thing.  I do not like this new set-up one bit, makes everything so hard to find.  Looks like you all like us to read more, than do any real research.</p>
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