Comments on: New MyCanvas features: Layout switching, photo swapping, better panning

By: Pam Libby

Pam Libby — Wed, 06 May 2009 16:38:54 +0000

Hi, I agree that you should use the 12×12 format. People who are used to scrapbooking use this format because you can get so much more on it. If you have an especially large tree, it would be great if the fonts could stay the same, but since the page would be larger, you could put more family on the page.

Also people who are used to scrapebooking might like it if they could have the printed sheets, but put them in their own albums so that they could add treasured pieces of fabric once owned by their family member or a lock of hair or other personalized decorations. You would still make a lot of money without the album covers because it would appeal to more people and they would buy more pages for friends and family. Most importantly it would allow for more experimentation about what one wanted to include in their permanent albums. I’m sure everyone who started scrapbooking their albums would eventually want a permanent, finished, bound version. I know I would.

By: Stefanie Condie

Stefanie Condie — Mon, 04 May 2009 16:08:19 +0000

Joyce and Mary, we are planning to offer a larger square format, either 10″x10″ or 12″x12″. Based on initial customer feedback it looks like there is more demand for the 12″x12″ size. I’m not sure how soon the new size will be available…probably in the summer.

By: Stefanie Condie

Stefanie Condie — Mon, 04 May 2009 16:03:39 +0000

Linda, for technical support please call 1-800-507-4612. Our customer service agents are available from 10 am to 6 pm, Monday through Friday.

By: Mary Lou Dawson

Mary Lou Dawson — Mon, 04 May 2009 13:49:30 +0000

To Joyce Walth,
If you are making a scrapbook, it looks great when you glue pages that are not 12″ X 12″ to a sheet of 12″ X 12″ paper, but if enough people ask about it perhaps the company will make 12″ by 12″ pages like so many companies such as Creative Memories already do.

By: Joyce Walth

Joyce Walth — Mon, 04 May 2009 12:26:10 +0000

Great article! I have been working on a book and found these features by “playing”. Thanks for the great embellishments. Those are one reason I chose to go with My Canvas over other sites. I am working on an 11″x8.5″ book, but would have liked a 12″x12″ option to match other scrapbooks I have. I like bigger pictures. I have been trying to decide if i would like the 14″x11″ or not.

By: Linda Wiley

Linda Wiley — Sat, 02 May 2009 15:45:15 +0000

I am glad you are having a good time with My Canvas because I can nolonger getinto my projects. I have asked Ancestry for help and heard nothing from them and cannot find a way to reach My Canvas. I recently received a photo book from them(it was 99 pages)and wonderful! I also had other projects underway but now cannot get back into them. Any ideas??? Has anyone else had this problem?

By: Dean Shelby

Dean Shelby — Wed, 29 Apr 2009 19:15:51 +0000

Ms Condie,
Your information (article) on the new editing tools is strong and when used should make life easier for those most creative souls who want to get it just right. Thanks to the IT people for getting it implemented.

Question: I need general assistance on the “pro” layouts for a family tree album. Your “Matt” in customer service has been really great but I have bungled around exploring ways to improve my presentation and the different chapters or elements to include in the album. When you make up a tutorial could there be one that better represents a Family Tree Album?
Regards, Dean Shelby

PS you are welcome to view my album (Third Ed, Revised)and see the style.