I had posted previously about our new online Messages feature and I just wanted to give an update about some improvements we’ve made to it, largely based on your feedback.
The improvement I am most excited about is the addition of “Ancestor Links” in messages. Some of the member trees on Ancestry.com are private and to learn more about one of your ancestors that may be in the tree you need to contact the owner of the tree. If you choose to do this, we will add a link in your message that goes to the ancestor you were interested in viewing. This is what it looks like in the contact form:
(If you decide you don’t want to include the link for whatever reason just click on the ‘X’ next to the link.)
When the owner of the tree receives your message they will have the link to the person in their tree so that they can easily look at the ancestor you are asking about. We’ll also include a link in the message that lets them easily invite you to their tree, if they decide to do that. This is what it looks like to the person receiving the message:
In addition to adding the Ancestor Links, we’ve also made the following improvements:
- We have increased the character limit for messages from 2,000 to 5,000 for those interested in sending longer messages
- We have corrected an error that sometimes prevented some users with a smaller monitor resolution from scrolling down on the contact form to click the Send button
- We have added some extra text in a few places within the Messages feature to better explain how some things work
- We’ve also made a few other minor fixes based on feedback
We hope you continue to enjoy the Messages feature and that you are able to connect with many other members who are doing similar research.
[…] David Graham placed an observative post today on Ancestry.com Blog – Â» Some improvements to the online Messages featureHere’s a quick excerptSome of the member trees on Ancestry.com are private and to learn more about one of your ancestors that may be in the tree you need to contact the owner of the tree. If you choose to do this, we will add a link in your message that goes … […]